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Cineworld Gloucester Quays

Open Now: 10:00 AM - 11:00 PM
Open today: 10:00 AM - 11:00 PM
Review Highlights
The customer service by Aeryn made up for all the other negatives!

We frequently visit this cinema as it's our only local one. The machines are out of order 9 times... read more

Reviewed 1 week ago
Naz P
Gloucestershire, United Kingdom
via mobile
Comfort & Good Leg Room

Visited to watch Bohemian Rhapsody. The entrance was well organised but the food ( popcorn etc... read more

Reviewed 1 week ago
Gloucester, United Kingdom
Read all 136 reviews
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Traveller Overview
  • Excellent30%
  • Very good43%
  • Average13%
  • Poor8%
  • Terrible6%
Travellers talk about
Open Now
Hours Today: 10:00 AM - 11:00 PM
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Gloucester Quays Designer Outlet St. Ann Way, Gloucester GL1 5SH, England
+44 333 003 3444
Reviews (136)
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All reviews plenty of leg room lovely cinema great film latest films kids fish helpful staff plenty of parking screen escalator movie tickets legroom quays tills refreshments chap parks
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1 - 10 of 136 reviews
Reviewed 1 week ago via mobile

We frequently visit this cinema as it's our only local one. The machines are out of order 9 times out of 10. The queues upstairs for tickets and snacks are ridiculously long. They seem short-staffed on Wednesday nights which tend to be generally busy. The...More

Thank Naz P
Reviewed 1 week ago

Visited to watch Bohemian Rhapsody. The entrance was well organised but the food ( popcorn etc.) and drink was very expensive. There was plenty of leg room and the seats were very comfortable. The staff were pleasant but booking was a nightmare as the girl...More

Thank GordonW318
Reviewed 25 September 2018

lovely cinema rubbish machine for collecting tickets had to get help must say comfy chair great film trailer at beginning rubbish on for to long and overpriced drinks RIP OFF smuggle your own in

Thank julie w
Reviewed 23 September 2018

Terrible service today and on every other occasion I go there - very, very poorly managed. Auto ticket machine broken, one lad serving upstairs and no one else in sight. Stood in ice-cream queue for ages only to be ignored. Shall go to Cheltenham or...More

Thank Tracie O
Reviewed 1 September 2018

We visited on 1st September to see The Happytime Murders. The film itself has a rather unusual title for what it is but that's not anything to do with this review. We seen the evening performance and the Cinema was rather quiet for a Saturday...More

Thank willas00
Reviewed 30 August 2018

I'll start this by saying that I NEVER once raised my voice or was rude during this whole charade, which I never would have expected to experience with my sons at the cinema. After it took fifteen minutes for the employees at the refreshment stall...More

1  Thank samhamilton905
Reviewed 21 August 2018 via mobile

Never complain about the choice of films. Always lots to see. As an unlimited member that means I can go stacks and get vfm for my membership. Although be prepared for 20-30 mins of adverts before the film starts. Gernerally tidy and well looked after...More

Thank SteveB0493
Reviewed 4 August 2018

It's absolutely fine and has a good range of films and screening times/options. It does seem to suffer from a lack of staff (the downstairs reception is never staffed now - or so it seems), likewise, upstairs for the food etc the queues can be...More

Thank DinFrance
Reviewed 29 July 2018 via mobile

Arrived at 8pm for a 8.20 pm film start . Queues were 10+deep for popcorn and drinks . So slow and had to get tickets confirmation at entry as employee didn’t know what to do . Film was fabulous. Come on Cineworld and manager -...More

Thank Jules010203
Reviewed 22 July 2018 via mobile

Always have a good range of the latest films, normal cinema prices and always clean, tidy and welcoming. I usually prefer the screening rooms in Cheltenham but they don’t show all films. This is in a good location with plenty of parking and other attractions...More

1  Thank Jody30
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Questions & Answers
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23 December 2015|
AnswerShow all 2 answers
Response from mrmiball |
Who knows. How about poping in and asking the staff concerned? More point than some pendantic post here.