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The Mercantile

Neighbourhood: South City Centre
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Address: The Adams Trinity Hotel 28 Dame Street, Dublin, Ireland
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  • 16
    Excellent
  • 23
    Very good
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    Average
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    Poor
  • 31
    Terrible
Food was poor at best

Food was poor, service was a shambles. Surprised they are still in business. Waiting an hour for our food to arrive, and when it did it was poor at best

Reviewed 4 March 2017
Michael F
via mobile
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120 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Nantes, France
Level Contributor
3 reviews
Reviewed 2 April 2017 via mobile

I think the mercantile really should teach his bouncers how to - be polite and respectful (I'm almost sure a 22 yo girl, 50kg, sober and smiling, is not any danger to a big tall bouncer) - differentiate someone genuinely smiling who literally had ZERO alcohol from someone who is drunk... I think I don't need to "evacuate all the... More 

Helpful?
Thank Sarah-Francisco
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 March 2017 via mobile

Food was poor, service was a shambles. Surprised they are still in business. Waiting an hour for our food to arrive, and when it did it was poor at best

Helpful?
1 Thank Michael F
Cork, Ireland
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 23 February 2017 via mobile

Mercantile group haven't a clue what they're are at. Slow service rip off prices and no atmosphere at all.the "manager " Gavin couldn't manage to pour a pint never mind an entire establishment. Joke that this guy runs this place as he is so unprofessional and impolite. Horrible place stay clear .

Helpful?
1 Thank Micheals87
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 February 2017 via mobile

My wife son and I had the beef and guinness pie. I got one chunk of beef. The rest was just a bowl of gravy. Foolishly we ordered desserts. One of them was the sticky toffee pudding. It was dry. My son had cheesecake. All cream and no base. Overall food poor and overpriced. Will never go back even if... More 

Helpful?
1 Thank Mark D
Clonmel, Ireland
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 29 January 2017 via mobile

After making a trip up from waterford 8 of us men and women we were very rudely treated by door staff in temple bar we said we would try somewhere else.after a night seeing Keith Barry at the Olympia we went to this bar.stopped again by door staff but got in no problem.great fun was had.nice beer nice staff and... More 

Helpful?
Thank Declan O
Dublin, Ireland
Level Contributor
87 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed 23 January 2017

Do not buy food here. We ordered a large bowl of chicken wings and a regular bowl of chips on a Sunday afternoon to share with beer while watching the soccer. Total bill for one serving = €18.25. What a rip off. I asked the waiter if he thought it was good value or over-priced. He said there used to... More 

Helpful?
1 Thank jd999
Limerick, Ireland
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 10 January 2017

My husband and I wanted a nice brunch and thought the desserts in the window and the little French cafe looked great, but we were so wrong. I ordered a galette from the menu, but the waitress said she thought they might be all out of galettes. She checked and yes, there was none left so I ordered something else.... More 

Helpful?
1 Thank Mary M
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 5 January 2017 via mobile

It is not that difficult to make a nice full irish breakfast. Their pudding were harder than a stone. I could hurt someone with that. Small portion and nothing special. The place doesnt have enough staffs on floor, we had to stand up and ask direct at the counter and to pay. It is a pity cause it is a... More 

Helpful?
1 Thank Leandro A
Dublin, Ireland
Level Contributor
52 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 4 January 2017 via mobile

Attended a birthday party here and I must say it ticked all the boxes. The food was delicious and the craft beers went down a treat. Staff were lovely and very attentive. Great venue for the atmosphere we desired.

Helpful?
Thank Ponner
Portsmouth, United Kingdom
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 29 December 2016

We really fancied a French breakfast and this looked perfect from outside. Dreadful service, awful bread - stale and more like a Ciabatta! the croissants tasted funny, and it was really expensive! Don't bother

Helpful?
2 Thank Denise B

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?