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Frankie & Lola's

Closed Now: 10:00 AM - 6:00 PM
Open today: 10:00 AM - 6:00 PM
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Review Highlights
Quick play time

Took 1 year old to have a play We don’t have any facility like this where we live so it’s nice to... read more

Reviewed 2 weeks ago
Sarah D
,
Thurso, Scotland, United Kingdom
via mobile
John Baxter

First Class, couldn't speak highly enough of this. Staff friendly welcoming, cafe excellent, and... read more

Reviewed 1 week ago
John B
via mobile
Read all 76 reviews
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Traveller Overview
  • Excellent56%
  • Very good25%
  • Average6%
  • Poor3%
  • Terrible10%
Travellers talk about
“soft play”(13 reviews)
“bigger kids”(2 reviews)
About
Frankie and Lola's is the North of Scotland's premier children's soft play centre. We provide indoor soft-play, a bistro serving delicious homemade food & gourmet coffee. We also cater for a variety of themed parties. We are located at ASDA retail...more
Closed Now
Hours Today: 10:00 AM - 6:00 PM
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Suggested duration: 1-2 hours
Contact
Ivanhoe Avenue | Asda Retail Unit, Inverness IV2 6BZ, Scotland
Website
+44 1463 262362
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Reviews (76)
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All reviews soft play great place for kids bigger kids play centre party planner hot drinks member of staff two hours all ages softplay equipment school
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1 - 10 of 74 reviews
Reviewed 1 week ago via mobile

First Class, couldn't speak highly enough of this. Staff friendly welcoming, cafe excellent, and play area for 5 and 2 year old all you could ask for. What a wonderful welcome on a rainy day. Highly commended *****

Thank John B
Reviewed 2 weeks ago via mobile

Took 1 year old to have a play We don’t have any facility like this where we live so it’s nice to be able to visit one when I’m in Inverness Good value and it wasn’t busy as I was quite early in the morning...More

1  Thank Sarah D
Reviewed 2 weeks ago via mobile

Great facilities but found it very expensive, entry plus coffee for me and 2 meals for kiddies, no much change from £30. Food is just as expensive as restaurant prices and yes the portions are big but kids too busy playing so not interested in...More

1  Thank Ian M
Reviewed 2 weeks ago via mobile

I can’t praise Frankie’s & Lola’s highly enough! Having previously had his last 2 parties here, there was only one place my 6 year old son wanted to celebrate this years birthday! 🎂 Thanks Lisa and Jason for once again making my son, and 14...More

Thank Ambassador225795
Reviewed 3 weeks ago via mobile

It is hard to believe these bad reviews! I have had 2 parties for my son and 2 for my daughter last one few months ago and often go for play. Each party has been excellent, lots of fun, great food, brilliant helpers and best...More

Thank Leedee8255
Reviewed 3 weeks ago via mobile

So sad to see all these terrible comments! people don’t realise how lucky we are in Inverness to have an establishment like this! Inverness is so lacking for children,so for a lovely play area to be available and a place that serves lovely food and...More

Thank lc4412
Reviewed 3 weeks ago via mobile

I visited Frankie and Lola’s with my young ones. I really like the fact my wee 2 year old was able to play in the 0-3 years frame without getting pushed about. I sat and enjoyed some lunch with a friend and the Burger was...More

Thank Shanel K
Reviewed 4 weeks ago via mobile

Horrible and dirty. Food over priced and not as good as it was. Think there needs to be a shake up!!!!More

1  Thank Karen D
FrankieandLolas, Owner at Frankie & Lola's, responded to this reviewResponded 3 weeks ago

Hi Karen, We can see your review has come in around the same time as all the other 1 star reviews. We are also aware we are sadly the target of a current social media post inviting people to review us to affect our 5...More

Reviewed 4 weeks ago via mobile

Kids will love it and run about like maniacs, while the adults can have a break. I thought the coffee was great and the tray bakes are brill. Helpful staff, with immaculate toilets. Would highly recommend.More

Thank Simon F
FrankieandLolas, Owner at Frankie & Lola's, responded to this reviewResponded 3 weeks ago

Thank you for your review. Our coffee is good and we are so pleased you like our tray bakes! The toilet cleaniness is kept as high as we can as are the other areas of the softplay. Thank you for recommending us! Kind regards F...More

Reviewed 4 weeks ago via mobile

Dirty equipment, horrible food and rude management. Will never be taking my child back here again and I will advice all the mums at the mother and child baby group to never come here.More

5  Thank Thetravelingunicorn
FrankieandLolas, Owner at Frankie & Lola's, responded to this reviewResponded 3 weeks ago

Hello and thank you for your review. We can see that this review has come in around a similar time as the other 1 star reviews. We are aware that there is a social media post being shared locally inviting people to leave us a...More

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Questions & Answers
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Leah P
18 June 2018|
AnswerShow all 2 answers
Response from SoleCeinos | Reviewed this property |
Asda is right around the corner. The park where Frankie and Lola's is is sort of like this: you enter and there's the petrol station, then in front of it it's Frankie and Lola's and on your left is the entrance to Asda. You... More
0
Votes
Amy A
15 January 2018|
Answer
Response from FrankieandLolas | Property representative |
Hello Amy, If you have a 1 year old, we'd suggest coming in during the week, term-time, there are then some baby toys out and there is also the standalone 0-3 area. We tell all the older children and parents coming that... More
1
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