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Edinburgh VisitScotland Information Centre

Tourist Information Centre 3 Princes Street, Edinburgh EH2 2QP, Scotland
+44 131 473 3868
Website
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Review Highlights
Great to have an German agent to book our travels!

Visit 04.07.2017: Got really great and interesting Information for my stay in Edinburgh from a... read more

Reviewed 6 days ago
Birgit H
Great source of information

Like every other Visit Scotland Information Centre we visited, this one was a great help. Friendly... read more

Reviewed 1 week ago
milady_12
,
Philadelphia, Pennsylvania
via mobile
Read all 77 reviews
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Edinburgh iCentre welcomes you to Scotland. Find us on Princes Street in the heart of Edinburgh, Scotland’s historic capital. This one-stop shop helps you make the most of your time, and enhance your trip. At Edinburgh and Scotland's iCentre we can help you plan tours, book day-trips, reserve accommodation and purchase transport passes for touring Scotland. You can even reserve ferries to the islands. Discover the latest information on events and festivals taking place in Edinburgh all year round. Buy tickets for Edinburgh attractions, Historic Scotland Explorer Pass, the Royal Edinburgh Ticket and popular city tours. Our gift shop has a wide variety of quality Scottish gifts, a selection of guide books and maps. Drop by to make sure your trip to Scotland is one to remember.
  • Excellent51%
  • Very good31%
  • Average9%
  • Poor2%
  • Terrible7%
Travellers talk about
LOCATION
Tourist Information Centre 3 Princes Street, Edinburgh EH2 2QP, Scotland
Princes Street and Gardens
CONTACT
Website
+44 131 473 3868
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Reviews (77)
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1 - 10 of 53 reviews

Reviewed 6 days ago

Visit 04.07.2017: Got really great and interesting Information for my stay in Edinburgh from a very friendly, knowledgeable German girl called Andrea. Really enjoyed my visit in Edinburgh . Thank you Visitscotland Kind regards BirgitMore

Thank Birgit H
Penny T, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 4 days ago

Dear Birgit, Many thanks for taking the time to leave a 5 star review on tripadvisor, its great to hear that Andrea was helpful and I shall pass on my thanks to her. We hope to welcome you back to the centre on your next...More

Reviewed 1 week ago via mobile

Like every other Visit Scotland Information Centre we visited, this one was a great help. Friendly and patient staff, who will reserve a hotel room, map out a route, and answer any questions you might have. Most of them also sell nice souvenirs and travel...More

Thank milady_12
Gillian P, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave such a lovely review of not only the iCentre in Edinburgh but of all you visited, our advisors will be delighted to read this. regards

Reviewed 2 weeks ago

What a gem of a place - lady who helped us plan our day was so nice, amazingly helpful - and the facilities to shop for gifts is very good. Great central location.

Thank Croft69
Penny T, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 1 week ago

Many thanks for taking the time to leave a 5 star review. We are all delighted you enjoyed your experience at our Icentre and we look forward to welcoming you back in the future. I have passed your lovely comments onto the team. Regards Penny

Reviewed 3 weeks ago

The best place for tourists for any infos needed. We were there two days ago and and Jennifer and Giuseppe were so amazigly friendly and helpful. They gave us useful tips about tickets ... When the first contact with the city is so nice, you...More

Thank Igor K
Penny T, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a 5* review, we are pleased to hear you enjoyed your experience at our iCentre. Jennifer and Guiseppe are delighted to receive a great review and i have passed my thanks to them both for showing...More

Reviewed 4 weeks ago

We were lucky enough to have planned out our time in Edinburgh so we didn't go in for help. I'm sure had we asked for recommendations, we would've received plenty of amazing ones. It was a rainy day when we popped in, and mostly we...More

Thank CaitlinAnnC
Penny T, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 3 weeks ago

Dear CaitlinAnnC Many thanks for your feedback on tripadvisor. We are very proud to work and engage with many local suppliers in Edinburgh showing a true reflection of what Scotland has to offer. There is a huge difference in terms of look and feel between...More

Reviewed 4 weeks ago

We were only here for two days, but knew where we wanted to go. The chap in the office (long red beard) was fantastic with his help and knowledge. He must deal with so many people every day, but his knowledge and patience shone through....More

Thank joolia
Penny T, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a 5* review, we are delighted you enjoyed your experience at our iCentre and I have passed on to Colin my thanks for showing you great Scottish customer service. We look forward to welcoming you on...More

Reviewed 17 June 2017 via mobile

It has been fabulous with the information provided here. Really amazing, must visit before taking any tour in edinburgh

Thank vaibhav t
Penny T, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 4 weeks ago

Thank you for leaving us a 5* review, we are delighted you enjoyed the visit to our centre and that you found this informative. We look forward to welcoming you on your next visit. Regards Penny

Reviewed 8 June 2017 via mobile

TI next to Waverley Station is very convenient when you don't know what to do on rainy days in Edinburgh. Having been informed of what was free and what would cost we were soon on our way but not before we senior tickets for the...More

Thank Asiotye
Management response:Responded 12 June 2017

Thank you for leaving us a 5* review, we are delighted you found the Icentre useful and informative and that you enjoyed your time in Edinburgh We look forward to welcoming you on your next visit. Regards Penny Tripney - Icentre Manager

Reviewed 30 April 2017

Called in several times and always left with the information needed. Excellent and knowledgeable staff. Good for bus, train and all local information.

Thank NewportWelshmark
Gillian P, Manager at Edinburgh VisitScotland Information Centre, responded to this reviewResponded 5 May 2017

Thank you for leaving us a 5* review, we are delighted you use our iCentre regularly and you find our staff to be helpful. We look forward to welcoming you on your next visit. Regards Gillian

Reviewed 27 March 2017

Made the mistake of only visiting here on the afternoon I was journeying back after leaving Waverley station on Market Street!! For excellent help call in here first after arriving , get all the info , leaflets you need , then go to your accomodation.Staff...More

Thank hairdy
Management response:Responded 3 April 2017

Thank you for taking the time to leave us a review. I am delighted to hear that you found the Icentre helpful, staff friendly and that our gifts are great value for money. I do hope you have the opportunity to come back and see...More

Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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Ask a question
Questions & Answers
Anne G
19 April 2015|
Answer
Response from Info_VisitScotland |
Sorry for the lack of response to this question, but VisitScotland staff did not have access to answering this section until 2016. At that time, I would advise getting the tram if you are coming to the city centre at that... More
0
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