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Review Highlights
Wonderful therapist - Ania Kita

While on a business trip to Edinburgh, I took advantage of some downtime to get a massage here. I... read more

Reviewed 1 week ago
Frank J
via mobile
A 5* Spa

We arrived at the spa a couple of hours before our treatments and changed into our robes and... read more

Reviewed 30 April 2018
leoN6357IY
,
Coventry, United Kingdom
via mobile
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Traveller Overview
  • Excellent65%
  • Very good14%
  • Average10%
  • Poor6%
  • Terrible5%
Travellers talk about
About
Enter the world of Guerlain Spa, a haven of luxury and tranquility in one of Edinburgh’s most famous and historic hotels.Imbued with Guerlain’s world-renowned ethos of elegance and sophistication, this luxury Edinburgh spa echoes the glamour and...more
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Hours Today: 9:00 AM - 9:00 PM
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Contact
Princes Street | Waldorf Astoria Edinburgh - The Caledonian, Edinburgh EH1 2AB, Scotland
Princes Street and Gardens
Website
+44 131 222 8836
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1 - 10 of 159 reviews
Reviewed 1 week ago via mobile

While on a business trip to Edinburgh, I took advantage of some downtime to get a massage here. I was blessed to be assigned to Ania Kita, who performed one of the most relaxing and effective massages I've ever received. Ania's style and technique are...More

Thank Frank J
Reviewed 3 weeks ago via mobile

My massage was okay; that's why this isn't a one-star review. It wasn't great - I asked her to focus on two body parts and she basically ignored the second - but it was certainty passable. But the facilities were horrible! It's basically an add-on...More

Thank wendybZ4776SK
Reviewed 4 June 2018

The spa is in the basement and I wouldn't actually call it a spa but a small swimming pool with a Jacuzzi (which is on a timer every 20 minutes). On the day that we visited the pool was cordoned off so that someone could...More

3  Thank Sheila M
Reviewed 28 May 2018

Came here with my sister as this was my birthday gift from her. To enter the spa it's round the back of the hotel by the bins and the car park. We were greeted by friendly receptionist who showed us to the changing rooms and...More

Thank lindypop2003
Reviewed 8 May 2018

This was a birthday treat from my friend. I have been to many spa’s but this was one of best treatments . Amazing treatment from Ania, she was fantastic and so friendly and explained all the benefits of my massage from start to finish. Unfortunately...More

1  Thank YR201805
Reviewed 30 April 2018 via mobile

We arrived at the spa a couple of hours before our treatments and changed into our robes and flip-flops. The changing rooms were clean and well kept. We had use of all of the facilities that the spa had to offer: the pool, Jacuzzi, steam...More

Thank leoN6357IY
Reviewed 28 April 2018

i bought this spa day as a birthday present for my daughter and she said she had the most relaxing but firm massage she has ever had from Ania, and the receptionist Abbie and niamh made her feel so welcome (as she was nervous about...More

Thank smithy784
Reviewed 17 April 2018

This spa comes with a lot of hype, the actual treatment was good, but the spa itself left a lot to be desired. From the entrance,which was at the back of hotel hidden behind car park and bins, which in the evening was a bit...More

1  Thank efrat2018
Reviewed 3 February 2018 via mobile

I booked a massage in this spa and paid 50% in advance. Reason was that my hotel next door was booked for massages that day. What a terrible mistake. First the access through a back alley is less than charming but I gave that a...More

2  Thank DrGasco75
Spa M, Manager at Guerlain Spa, responded to this reviewResponded 12 February 2018

Dear DrGasco75, Thank you for taking the time to write your feedback to us. I offer my sincerest my apologies that this situation has not been followed up and you have not been contacted. As a family friendly hotel, we believe our marketing strategy and...More

Reviewed 7 October 2017 via mobile

This Spa is an oasis of calm , relaxation and luxury. A visit here is one of the most amazing spa experiences you will have and will make you want to return again and again.

1  Thank 212jacquelinef
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Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
Ask a question
oakesy2014
8 July 2017|
AnswerShow all 2 answers
Response from jacygem | Reviewed this property |
You will have to call the spa and ask them.
0
Votes
Elaine M
20 February 2017|
Answer
Response from Spa M | Property representative |
Hi Elaine, We are a smaller spa facility and our pool only holds a maximum of 20 people but we can accommodate you in smaller groups throughout the day if you are having treatments. Please contact the spa direct for more... More
0
Votes