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Guerlain Spa

Princes Street | Waldorf Astoria Edinburgh - The Caledonian, Edinburgh EH1 2AB, Scotland
+44 131 222 8836
Website
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Review Highlights
Fabulous facial & massage

I have to say I do get facials and massages once a month. I've been traveling for 5 weeks with my... read more

Reviewed 7 June 2017
jacygem
,
Los Angeles
via mobile
Spoiling and inspiring experience

Very nice place to take the time for yourself. The Caledonian massage with the therapist Jillian... read more

Reviewed 16 April 2017
Giuliana15
via mobile
Read all 150 reviews
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Enter the world of Guerlain Spa, a haven of luxury and tranquility in one of Edinburgh’s most famous and historic hotels.Imbued with Guerlain’s world-renowned ethos of elegance and sophistication, this luxury Edinburgh spa echoes the glamour and prestige of its peerless Champs Elysées counterpart, with uniquely-tailored beauty and skincare experiences that draw on Guerlain’s long history of innovation and excellence.
  • Excellent67%
  • Very good15%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 21:00
LOCATION
Princes Street | Waldorf Astoria Edinburgh - The Caledonian, Edinburgh EH1 2AB, Scotland
Princes Street and Gardens
CONTACT
Website
+44 131 222 8836
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Reviews (150)
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1 - 10 of 149 reviews

Reviewed 7 June 2017 via mobile

I have to say I do get facials and massages once a month. I've been traveling for 5 weeks with my spouse and it was time for some pampering. I made an appointment for the 2 hour facial & massage. Andrea was absolutely fantastic! She...More

Thank jacygem
Reviewed 16 April 2017 via mobile

Very nice place to take the time for yourself. The Caledonian massage with the therapist Jillian was such a relaxing experience and very professional with the firm touch in the stiffnesses areas, such as neck and shoulders. The room was warm and nicely prepared with...More

Thank Giuliana15
clairedoering, Manager at Guerlain Spa, responded to this reviewResponded 17 April 2017

Dear Giuliana, Thank you very much for your lovely feedback. We are so glad you had such a wonderful experience at Guerlain Spa. I will be sure to pass on these lovely comments to Niamh and Gillian. We look forward to welcoming you back in...More

Reviewed 13 March 2017

After reading many reviews, I decided to try out the Guinot spa at the Waldorf and am afraid to say, was very disappointed. From the very beginning, after being directed via the over-flowing bins in the car park to get into the spa, I was...More

Thank zahranoble1
Reviewed 15 February 2017

Birthday present from my sis. Lovely reception area and receptionist friendly. My sister and i deciced to go to the hotels spa first and then have our Guerlain experience. That was a completely different experience!!!!!! and another review. We were warmly welcomed on our return...More

Thank bmibaby1
Reviewed 7 December 2016

Everything about my visit for a full body massage was excellent. The receptionist and therapist both went out of their way to make my visit enjoyable. The setting is quietly opulent and the massage itself very good indeed. I have booked for another visit tomorrow...More

Thank wanderingfox
Management response:Responded 9 December 2016

Dear wanderingfox, Thank you for taking the time to share your wonderful feedback following your recent visit to Guerlain Spa. It is of immense pleasure to read of your enjoyment and that this is due to the efforts of my team. We are thrilled that...More

Reviewed 28 November 2016

We were guests of the hotel and thought that a swim on Sunday lunchtime before a spa treatment would be relaxing, only to find the small pool mobbed with children who were having swimming lessons. We didn't go in - being in a noisy busy...More

Thank nicolamj2016
Management response:Responded 5 December 2016

Dear nicolamj2016, Thank you for taking the time to review your recent experience with us. I am very sorry to read that your time here did not meet your expectations. We are an active participant in the continued success of our local community and as...More

Reviewed 3 October 2016

Lovely Spa as you would expect in this type of hotel and as a gift I had a manicure. This was very nice and professional. However, this lovely experience was tarnished when one of my friends who needed a little waxing (upper lip and chin)...More

Thank AMH0407
Management response:Responded 17 November 2016

Dear Guest, I am really happy to hear you had an enjoyable manicure at The Guerlain Spa. However I am very sorry to hear of your disappointment in the prices of our waxing treatments. We do advertise our prices on all of our platforms so...More

Reviewed 9 August 2016

Visited as part of a Mother's Day treat with my Mum. The Spa itself is lovely and beautifully decorated. The swimming area floors are very slippy and the changing rooms are tight for space if there are a few people in it at one time.Unfortunately...More

Thank xREBECCAxMc
Reviewed 1 July 2016 via mobile

Sink into luxury and let yourself be pampered by the best therapists and masseurs.. They start with a Perfume journey wherein one can choose their own choice of fragrance from the wide array of Guerlin perfumes and then your room is prepared keeping your choice...More

Thank Varsha_Manohar
Reviewed 7 May 2016

I went here for my mum's birthday this week. This is the only Guerlain Spa in the UK. I had purchased the Mother and Daughter Spa day experience. We arrived early so we could use the pool, sauna, steam room and jacuzzi. These areas were...More

1  Thank LoveHolsGlasgow
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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Ask a question
Questions & Answers
oakesy2014
8 July 2017|
AnswerShow all 2 answers
Response from jacygem | Reviewed this property |
You will have to call the spa and ask them.
0
Votes
Elaine M
20 February 2017|
Answer
Response from clairedoering | Property representative |
Hi Elaine, We are a smaller spa facility and our pool only holds a maximum of 20 people but we can accommodate you in smaller groups throughout the day if you are having treatments. Please contact the spa direct for more... More
0
Votes