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West Coast Tours

17 George Street | West Coast Motors shop, Oban PA34 5RU, Scotland
+44 1631 566809
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Review Highlights
Mull, Staffa and Iona April 2017

We were lucky with the weather. The sea was very calm, and a beautiful shade of blue. We saw seals... read more

Reviewed 5 November 2017
Lewis Y
Do Not Miss this Tour of Mull, Staffa and Iona

This was a highlight of our 16 day vacation in Scotland. Although it makes for a long day, the... read more

Reviewed 27 October 2017
Highliner
,
Newtown, PA
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West Coast Tours offers a range of day and sightseeing tours. Our day tours to Mull, Iona and Staffa allow visitors to visit two or even three islands in one day as well as regular bus services to Tobermory and joint tickets with Duart Castle. Our City Sightseeing open-top bus tours operate in Glasgow, Oban and Bute and offer expert commentary and the ability to hop-on and off. We also operate a fast passenger ferry link between Campbeltown and Ballycastle in Northern Ireland called the Kintyre Express which offers visitors the chance to combine both the west coast of Scotland and the rugged Causeway Coast of Northern Ireland.
  • Excellent73%
  • Very good17%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fingal's cave” (68 reviews)
“bus driver” (28 reviews)
“three islands” (24 reviews)
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Hours Today: 9:00 AM - 5:00 PM
LOCATION
17 George Street | West Coast Motors shop, Oban PA34 5RU, Scotland
CONTACT
Website
+44 1631 566809
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Reviews (365)
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1 - 10 of 330 reviews

Reviewed 5 November 2017

We were lucky with the weather. The sea was very calm, and a beautiful shade of blue. We saw seals, and puffins at a distance on the water. Fingla's cave is breathtaking, as is the view from the top of Staffa. Mull has a very...More

1  Thank Lewis Y
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 9 November 2017

thank you very much for taking the time to post a review and we're delighted to hear you enjoyed the tour so much and would recommend to others. It's also great that you felt our staff took such good care of you whilst on the...More

Reviewed 27 October 2017

This was a highlight of our 16 day vacation in Scotland. Although it makes for a long day, the Three Isles Excursion tour of Mull, Staffa and Iona is spectacular. Fortunately, we had very good weather. We took the ferry out of Oban and crossed...More

1  Thank Highliner
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 9 November 2017

Thank you so much for your review and it's wonderful to hear that the tour was one of the highlights of your trip to Scotland! So glad you got good weather and were able to make the most of the amazing scenery. We hope you'll...More

Reviewed 17 October 2017

We had heard our pre-booked tour to Iona & Mull may not be on as the weather was poor. We needed to go into the office in Oban to get our tickets as we had booked on line. Three ladies in the office looked like...More

4  Thank Dirty Neil H
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 23 October 2017

Thank you for your review and we're really sorry to hear about your experience. The weather hasn't been kind in October and there have been a few cancellations that can only be confirmed on the morning of the tour, when a decision has been taken...More

Reviewed 13 October 2017

This is not a review of a West Coast tour as we never got that far (not due to the company). But a review of the company/staff. My partner booked the Mull/Iona trip for us online on the Sunday; we travelled to Scotland on the...More

2  Thank Colin P
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 23 October 2017

Firstly, please accept our sincere apologies for your experience. We pride ourselves on our customer service so it is hugely disappointing to read your review and hear about your experience and we will certainly investigate it thoroughly. Given this, could you email with details including...More

Reviewed 8 October 2017

We had a fabulous day out. Our driver, Colin, was informative and entertaining, making the drive across beautiful Mull a delightful experience. The tour to Staffa and Iona was amazing. The lads (sorry, I've forgotten their names) couldn't have been more helpful at making sure...More

Thank Suzanne S
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 9 October 2017

Thank you very much for your review and we're so pleased to hear that you enjoyed the tour and Colin's commentary so much! Puffins will be back late April until late July so please come and visit again then.

Reviewed 3 October 2017

The dealings with this company was quite good. It was our second attempt at doing the three isle tour to Mull, Iona and Staffa as it was canceled due to bad weather the second week of September. Arriving in Oban on the 29 th of...More

Thank Pamela M
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 9 October 2017

Thank you for your review and we're delighted to hear you enjoyed the 3 Isles tour. Disappointed that you didn't have a good experience when you arrived in Oban so we'd appreciate it if you could email us information@westcoasttours.co.uk to give us some more detail...More

Reviewed 2 October 2017

West Coast Tours made this day trip to Mull, Staffa, and Iona easy, seamless, and stress free by putting the ferry, bus, and Staffa excursion boat segments together as part of their package. The weather cooperated and Fingal's cave, on this day, was easy to...More

1  Thank CHRISANNE763
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 9 October 2017

Thank you very much for your review and we're glad to hear you got good weather and enjoyed the tour.

Reviewed 1 October 2017

My first experience interacting with staff was having them tell us we'd arrived super late and may not get on the ferry (note that though they kept telling us that arriving early had been in our information packet, we double checked and it definitely hadn't)....More

Thank Celia L
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 2 October 2017

We're genuinely sorry to hear that you did not enjoy some aspects of the tour and that you felt our staff had a 'typical Scottish personality - gruff and abrasive'. However, we were really shocked that you felt it appropriate to generalise about a whole...More

Reviewed 28 September 2017 via mobile

What wonderful experience due to the excellent staff on Calmac, Staffa tours and West Coast tour bus driver Colin. We would highly recommend this on price, scenery and experience. 1st class.

Thank Jacqueline F
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 2 October 2017

Thank you so much for your review and we're delighted you enjoyed the tour.

Reviewed 28 September 2017

I went on the Isle of Mull and Iona tour. It was faultless from start to finish. The driver's commentary was brilliant and they even arranged a sunny & warm day in September. It was worth every penny.

Thank robertnorthumberland
westcoasttours2017, Manager at West Coast Tours, responded to this reviewResponded 2 October 2017

Thank you very much for your review and we're glad to hear you enjoyed it so much!

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Ask a question
Questions & Answers
jljnobleman
24 December 2017|
AnswerShow all 4 answers
Response from italy2002 | Reviewed this property |
You would need to get early morning train from Glasgow Queen Street around 5.40am & go straight to booking office of west coast tours to collect pre booked tickets. You then go the ferry terminal to get ferry to mull. The... More
2
Votes
redpen
11 September 2017|
AnswerShow all 6 answers
Response from westcoasttours2017 | Property representative |
Firstly, sorry we've taken so long to respond. The tours end when the winter months arrive and daylight hours drop so you will be fine to enjoy the tour in early October.
0
Votes
Rhona B
11 June 2017|
AnswerShow all 3 answers
Response from westcoasttours2017 | Property representative |
Yes, you would be offered a full refund or the chance to rebook for another day if we have to cancel due to weather conditions.
1
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