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Visit Derry - Visitor Information Centre

44 Foyle Street, Derry BT48 6AT, Northern Ireland
+44 28 7126 7284
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Review Highlights
Pick up a few brochures

We stopped in just to get some info on walking the walls. No one asked if we needed help or... read more

Reviewed 5 April 2017
mavitale
,
Rotterdam, The Netherlands
very helpful staff

very helpful staff, plenty of leaflets & brochures available. toilets were spotless unlike others... read more

Reviewed 3 March 2017
Peter H
,
Kilmarnock, United Kingdom
Read all 214 reviews
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Overview
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 18:00
LOCATION
44 Foyle Street, Derry BT48 6AT, Northern Ireland
CONTACT
Website
+44 28 7126 7284
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Reviews (214)
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1 - 10 of 214 reviews

Reviewed 5 April 2017

We stopped in just to get some info on walking the walls. No one asked if we needed help or anything which was so strange, since everywhere else in Northern Ireland the people were so chatty and helpful. Here of all places you'd THINK someone...More

1  Thank mavitale
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Hi Mavitale, I am sorry that you were not asked for help when you visited our centre. We always try to go that extra mile for every customer & it seems that we have not done that with you. I hope you enjoyed the rest...More

Reviewed 3 March 2017

very helpful staff, plenty of leaflets & brochures available. toilets were spotless unlike others we visited in the town. nice wee selection of souvenirs too

Thank Peter H
AskVisitDerry, General Manager at Visit Derry - Visitor Information Centre, responded to this review

Hi Peter, Thank you for your lovely feedback. It's great to hear that you enjoyed our visitor centre & we hope you had a great day in the city. We hope to see you if you are ever visiting again. The Visit Derry Team.

Reviewed 13 February 2017 via mobile

Derry/ Londonderry is a beautiful walled city full of Irish history and charm . The native people are so friendly and welcoming and are all so proud of their origonal " roots" plenty to do and see from cobbled streets to old style tea rooms...More

Thank Colleen S
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Colleen we are delighted that you enjoyed your visit to our city. I hope you will come back and visit us again really soon!

Reviewed 10 February 2017

there was a half-hearted offer of help as i entered the centre and started looking through the pamphlets. there were many covering all northern ireland, in many languages. souvenirs galore.More

1  Thank diane c
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Diane, I am sorry that you received a poor welcome. Our staff always get great feedback and try to go that extra mile for every customer. It seems that you have caught us on an 'off' day and I must apologize. I hope you enjoyed...More

Reviewed 6 February 2017

Delighted to be the winner of Visit Derry's Competition which included an overnight stay and a brilliant concert. Great prize, great correspondence from the staff. A brilliant little break. Thank you Visit Derry.

Thank EA99
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Congratulations again on winning the competition. We are so glad to hear that you enjoyed your stay at Phoenix B&B and that you had a great time visiting the city. We hope to see you again soon. The Visit Derry Team

Reviewed 18 December 2016

Whenever I am in Derry I pay a visit to the information centre. Not only will you get good advice about the city but also about the surroundings. Apart from the usual free brochures and flyers you will find interesting books, post cards and various...More

1  Thank CarlowTours
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Hi Carlow Tours & thanks for your lovely feedback. It's great to hear that you visit us whenever you are in the city. We hope it continues . Look forward to seeing you again. The Visit Derry Team.

Reviewed 16 November 2016

The staff are very well informed on what to see and where to go, not just in the city but across the whole of the northwest.

Thank John M
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Hi John. Thank you for your kind review. We hope you had a great visit. If you're ever visiting the city again, be sure to come and see us again. The Visit Derry Team.

Reviewed 7 November 2016 via mobile

We had had mixed reviews of Londonderry but after doing some our own research, we decided to give it a go with our first stop at the visitors centre. I wish I could remember the lady's name who assisted us as she was fantastic and...More

Thank Virginia C
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Hi Virginia. Thank you for your lovely review. We are pleased to hear you got all the information you needed & that you had a great tour. If you're ever visiting the city again, be sure to stop by & we will be happy to...More

Reviewed 3 November 2016

This is where you should start your visit. Parking in a garage is nearby if you drove via car. They will get you oriented with a map. Some tours start from there.

Thank 972SandraM972
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Hi Sandra. Thank you for your kind review. We hope you had a great visit to the city & if you're ever visiting again, be sure to stop by. The Visit Derry Team.

Reviewed 26 October 2016

Very well laid out with a good selection of free maps, guides and leaflets not only abut Derry itself but also the rest of co Londonderry, other parts of Northern Ireland and the Northern part of the Republic as well. Friendly helpful staffMore

Thank Alphagolf
AskVisitDerry, Manager at Visit Derry - Visitor Information Centre, responded to this review

Hi Alphagolf & thank you for your lovely review. We are happy to hear that you found some helpful information on not just the city. We hope you had a great trip & if you are ever visiting again, be sure to stop by &...More

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