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Visit Belfast Welcome Centre

Certificate of Excellence
Neighbourhood: Golden Mile
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Address: 9 Donegall Square North, Belfast BT1 5GJ, Northern Ireland
Phone Number:
+44 28 9024 6609
Website
Today
09:00 - 17:30
Closed now
See all hours
Hours:
Sun 11:00 - 16:00
Mon - Sat 09:00 - 17:30

TripAdvisor Reviewer Highlights

Read all 458 reviews
Visitor rating
  • 224
    Excellent
  • 100
    Very good
  • 33
    Average
  • 9
    Poor
  • 6
    Terrible
Mine of Information

I live in Belfast, but was pleasantly surprised with the mass of information available on trips and places to visit in Belfast and NI.

5 of 5 bubblesReviewed 2 days ago
Johnnycool1954
,
Belfast, United Kingdom
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458 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Belfast, United Kingdom
Level Contributor
36 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I live in Belfast, but was pleasantly surprised with the mass of information available on trips and places to visit in Belfast and NI.

Helpful?
Thank Johnnycool1954
Manchester, United Kingdom
Level Contributor
41 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Not only is this a lovely place to look round it is full of really useful free literature and the staff very friendly and helpful. The gifts and souvenirs were nicely priced too. I got a lovely Christmas bauble souvenir for my collection.

Helpful?
Thank DMx2014
Dublin, Ireland
Level Contributor
154 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Full of every type of information you need, all on display. Staff couldnt be better. Well worth a look if you need any local info.

Helpful?
Thank cl m
Bexill on Sea
Level Contributor
61 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Very helpful, lots of information not only for Belfast but the whole of Northern Ireland.You can book tickets for some tours and shows here. those that cannot be booked directly you will be given plenty if info in order to do it yourself.

Helpful?
Thank r_green18
Northern Ireland, United Kingdom
Level Contributor
26 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 16 January 2017

Called in on Saturday for a Belfast Opera House catalogue and lady was very helpful and there are loads of information and souvenirs were very good - nice clean tidy place

Helpful?
Thank Redman1912
Belfast, United Kingdom
Level Contributor
37 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 29 December 2016

Visited this centre to obtain information about Belfast. Service was just ok and staff member could have been more helpful.

Helpful?
Thank Rockypatch16
Hazlehurst, Georgia
Level Contributor
31 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 December 2016 via mobile

We needed to drop our luggage off while we looked around Belfast, and somone at the train station recommended the Visitor's Center. The staff were so helpful, the center had tons of souvenirs, and the even exchanged our money without a fee. Very good place to start at, and tons of insight into the city from the staff.

Helpful?
Thank PGO4H
Berlin, Germany
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 7 December 2016

The Welcome Centre is a centrally located one stop solution for visitors, with knowledgeable and extremely helpful staff. Printed and digital information covering Belfast and the rest of Northern Ireland (and the Irish Republic) is available. Nice range of no-nonsense souvenirs may be bought here, and public transport provider Translink has its own information desk.

Helpful?
Thank ThaAirdsBoy
Newtownabbey, United Kingdom
Level Contributor
118 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 6 December 2016

Had family from England staying for a week. The Centre is an excellent spot to take them to get information and souvenirs. Also able to book attractions. Staff knowledgeable and friendly.

Helpful?
Thank Joby135
Bournemouth
Level Contributor
31 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 December 2016

We were told how to get to our bed and breakfast, how to get the best value bus tickets to get around town; and also the bus tours what they show and when they run etc

Helpful?
Thank Alton V

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Visit Belfast Welcome Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?