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Planet Ice Coventry

Certificate of Excellence
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Address: Croft Road, Coventry CV1 3AZ, England
Phone Number: +44 24 7663 0693
Website
Today
10:00 - 16:00
Open now
See all hours
Hours:
Sun 10:00 - 16:00
Mon 08:00 - 21:45
Tue 13:00 - 15:00
Wed 08:00 - 22:00
Thu 13:00 - 16:00
Fri 13:00 - 22:30
Sat 10:00 - 22:00

TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 23
    Excellent
  • 24
    Very good
  • 10
    Average
  • 3
    Poor
  • 2
    Terrible
Super skating rink

I have visited Planet Ice with Coventry University Ice Skating Society. Every time I visit, I have had a brilliant time. The staff here are happy and willing to help. They are... read more

4 of 5 bubblesReviewed 11 October 2016
James A
,
East Grinstead, United Kingdom
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Coventry, United Kingdom
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I went to planet ice recently and had an average time; having the banging music on helped put up with the Antarctica like conditions but kids loved it.

Helpful?
Thank JamesAHamp
Cardiff, Wales
Level Contributor
155 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

We visit this arena several times a season as opposition team supporters. Home fans are always friendly, staff are helpful and pleasant. Attached to the rink is Crosbys bar plus a Papa Johns pizza outlet. Nearby are several pubs and eating venues. Plenty of parking available either in the open air car park situated opposite the rink under the ring... More 

Helpful?
Thank gmk30
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi gmk30, thanks for taking the time to stop by and leave us such a great review! It's very pleasing to see that you enjoy your experience at the Skydome Arena and find the staff to be helpful and pleasant. I definitely echo your comments on the ice hockey and would advise anyone to give it a try. Hopefully we'll... More 

East Grinstead, United Kingdom
Level Contributor
79 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 11 October 2016

I have visited Planet Ice with Coventry University Ice Skating Society. Every time I visit, I have had a brilliant time. The staff here are happy and willing to help. They are also friendly and easy to talk to. The rink is well kept and appears to be treated/re-set regularly. Skates are available for hire at the rink for an... More 

Helpful?
Thank James A
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi James, Thanks for taking the time to leave such a great review. I'm very glad to see how much you enjoy using our venue and particularly pleased that you have such positive experiences with the staff here. We're hugely focused on making every customer have a great time with us and I'll be sure to send your feedback out... More 

Rugby, United Kingdom
Level Contributor
125 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 8 September 2016

We have been to watch Coventry Blaze at few times at Planet Ice. It is a great friendly, family night out. No swearing or aggression (off the rink) so great to take the family. Tickets are a great price and it really is a fun night out, espcially if you haven't been before my children love it. I have also... More 

Helpful?
Thank Nichola8
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi Nichola, Thanks for taking the time to leave such a positive review. In our eyes the Blaze are the best sporting night out in Coventry bar none, so we're glad to see you share that view. We pride ourselves on providing an atmosphere that's family friendly and welcoming for all fans of the sport. If you fancy giving skating... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 September 2016 via mobile

As it was the last day of the summer holidays I took my 7 year old daughter to the skydome in Coventry. We were served quickly at reception, bought our tickets and paid extra for push around penguin to help my daughter skate. The area was clean, the skate hire staff were very good and the ice surface was nice... More 

Helpful?
Thank Dan R
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi Dan, Thanks for taking the time to leave such a wonderful review. I'm really glad to see that you all had such a great time here! The staff here are all really dedicated to providing the best service environment possible, so your kind words are appreciated by all. We look forward to welcoming you and your family again in... More 

Level Contributor
19 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 September 2016 via mobile

The plus points of this arena are cheap parking at the Moat Street car park, also very reasonably priced food and drink inside, and a decent view wherever you sit. The arena itself is a little tired but tickets are good prices too.

Helpful?
Thank TJO1966
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi TJ, Thanks for taking the time to leave a review. We hope to be able to welcome you back to the Arena soon. Chris Carpenter More 

Kenilworth, United Kingdom
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 22 August 2016 via mobile

We started attending Learn to Skate classes at Planet Ice and it wasn't Long before both kids became hooked! The staff are exceptional, especially Chris the manager who is so friendly and welcoming and there are helpers on the ice who are very attentive. The coaches are all very experienced and really get results in a fun and friendly way.... More 

Helpful?
Thank Jackandlilysmum
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi, Thanks for taking the time to leave such a nice review. Your comments about myself and the staff are greatly appreciated and I'll certainly pass on your nice comments to the Ice Hosts. I can assure you I take your comments about the toilets very seriously and will be going through this with the relevant staff - I'll also... More 

Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 8 July 2016 via mobile

Came here with 5kids and soon as we walked in two members of staff carried chatting amongst themselves stood for 5mins until they had finished. Then went over to collect our skates, the girl was great helping me get the right sizes. Everything was good until my son fell who's 5 and came over to me. He left his penguin... More 

Helpful?
Thank Kammie2
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi Kammie, Thanks for taking the time to leave us a review. I'm very disappointed to read of your experience at Reception. The idea that someone would be ignored for 5 minutes in favour of my Reception team talking to each other is a worrying one and would be an unusual but unacceptable occurrence. If you could kindly email me... More 

Birmingham, United Kingdom
Level Contributor
120 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 6 July 2016 via mobile

Not a bad rink ice needed a better clean as there were some properlarge holes and ruts . Staff cery pleasant freindly and helpfull . Lockers a little confusing . Realy do not understand why novice lessons were being conducted during a public skate session and cannot for the life of me see why chains of 5 and 6 were... More 

Helpful?
Thank try2bclean
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi, Thanks for taking the time to leave a review. Your comments regarding the staff are noted and very much appreciated. There is a real commitment to great service here and the staff appreciate when customers like yourself recognise this. In regards to the ice, please don't hesitate to notify a member of staff should you believe the ice to... More 

Coventry, United Kingdom
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 23 May 2016 via mobile

Was the worst place to hold a concert. Even Robin said at one point this is a liability waiting to happen. The sound was terrible. Lots of people left. We qeued for 1 hr 20 minutes to get served with beer on the rink. The bar staff insisted on restocking fridges that were just as quickly being emptied. Plastics bottles... More 

Helpful?
Thank Caron M
RobPGeneralManager, Manager at Planet Ice Coventry, responded to this review

Hi Caron M, Thank you for taking the time to offer your feedback on the recent UB40 concert held at the Skydome Arena. With regards to the sound quality I should point out that neither Planet Ice or the Skydome arena staff had anything to do with this The promoters hired the venue and were responsible for all aspects of... More 

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