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The Bannatyne Spa - CLOSED

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Review Highlights
Mixed review

Visited with friends. Welcome was nice. For £3 you get bag and slippers which you keep and for hire... read more

Reviewed 15 October 2016
Tina B
,
London, United Kingdom
via mobile
Great staff terrible facilities !!!

This spa is a real let down , having visited other branches and had an amazing experience this was... read more

Reviewed 1 May 2016
Amie85
via mobile
Read all 21 reviews
7
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Traveller Overview
  • Excellent26%
  • Very good9%
  • Average23%
  • Poor19%
  • Terrible23%
16 Nov 2016
“Belated Mother's Day ”
7 Nov 2016
“Relaxing day”
About
Suggested duration: More than 3 hours
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Contact
42-44 The Priory Queensway, Birmingham B4 7LA, England
Website
+44 121 236 7789
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Reviews (21)
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1 - 10 of 21 reviews
Reviewed 16 November 2016 via mobile

Had a very relaxing full body massage by Rochelle, but my daughter had a facial that stung her face , she told her therapist and she took it off but then didn't continue with anything else, and didn't even moisturise after taking off the first...More

Thank Sandra F
Reviewed 7 November 2016 via mobile

I had a great day at the spa, I used the sauna, jacuzzi and the swimming pool. I had my manicure done as well, loved it, thank you Sarah. The staff is very professional, I will go again soon

Thank Teodora T
Reviewed 5 November 2016 via mobile

We went here for a dance class on a hen do - which was a lot of fun! The facilities were however very basic - the logos hadn't even been updated from when it was a living well fitness centre. Everywhere was tired. Great location...More

Thank PeakDistrictStar
Reviewed 15 October 2016 via mobile

Visited with friends. Welcome was nice. For £3 you get bag and slippers which you keep and for hire towel and robe. Disappointed that some of the guests had robes xl so ladies at reception should have asked sizes. Comfy slippers and gowns. Towels very...More

Thank Tina B
Spa M, Manager at The Bannatyne Spa, responded to this reviewResponded 2 November 2016

Thank you for taking the time to review Bannatyne Spa Mansfield. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

Reviewed 22 September 2016 via mobile

Had a really nice time me and my partner both had a massarge each and got to use the ficilitys aswell. We was a bit worried about going from reading the reviews but i generally think it all depends on your own experinace and im...More

Thank Lyndsay D
Spa M, Spa manager at The Bannatyne Spa, responded to this reviewResponded 23 September 2016

Thank you for taking the time to review Bannatyne Spa Mansfield. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on...More

Reviewed 19 September 2016

visited for a hen do and was disappointed, the place looks like it needs to have a major refurb. the place wasn't clean. the staff was lovely and the treatments room was clean and the staff great. over priced and the locals who use the...More

Thank Jjoliizsc
Spa M, Manager at The Bannatyne Spa, responded to this reviewResponded 23 September 2016

Thank you for taking the time to review Bannatyne Spa Mansfield. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

Reviewed 26 July 2016

The pool was dirty, it was more like a leisure club than a relaxing spa/health club. Not to take away from the staff, they couldn't do enough for you.More

Thank gin159
Spa M, Manager at The Bannatyne Spa, responded to this reviewResponded 23 September 2016

Thank you for taking the time to review Bannatyne Spa Mansfield. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

Reviewed 1 May 2016 via mobile

This spa is a real let down , having visited other branches and had an amazing experience this was very disappointing! The pool steam and sauna facilities were too small for the number of people trying to use them , pool was freezing as was...More

2  Thank Amie85
Spa M, spamanager at The Bannatyne Spa, responded to this reviewResponded 23 September 2016

Thank you for taking the time to review Bannatyne Spa Mansfield. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

Reviewed 17 February 2016

Absolutely dreadful. Most of the toilets were missing tissue. There was rubbish on the floor every where. It was obvious they hadn't had anyone clean the changing room all day. The showers had cold water. Weights every where in the gym. Absolutely dreadful. I would...More

Thank james W
Spa M, Manager at The Bannatyne Spa, responded to this reviewResponded 23 September 2016

Thank you for taking the time to review Bannatyne Spa Mansfield. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

Reviewed 13 February 2016

Bought a one month membership that was in December been since then charged £100 a month , as their head office said I'm on a roll on contract which I didn't even knew off. Be aware of this company they will take your money, treat...More

Thank agisziaunty a
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