We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Snow Hill Station, Birmingham B19 1AA, England
Phone Number: +44 1789 299866
Website
Description:

Take a fast trip on this nostalgic steam train from Birmingham to its...

Take a fast trip on this nostalgic steam train from Birmingham to its historical and famous neighbor, Stratford-upon-Avon.

read more

TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 15
    Excellent
  • 5
    Very good
  • 1
    Average
  • 1
    Poor
  • 1
    Terrible
Poop Poop

Well worth a trip. Enthusiastic staff on board. Travel on the main line behind a steam engine keeping up with the traffic on the M40!

5 of 5 bubblesReviewed 7 September 2015
Emma F
,
Stourbridge, United Kingdom
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
75

23 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 23: English reviews
Lichfield, United Kingdom
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 11 August 2016

The review left by Julie C was entirely correct. i was a member of her party. We DID properly book our seats by ringing up beforehand etc.The Shakespeare Experience was soured by the rubbish customer service received - frrom start to finish. Your internal management systems are severly lacking. You over allocated seats; we were not the only family that... More 

Helpful?
3 Thank Lolly L
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 7 August 2016 via mobile

We booked a groupon for a train journey from Stratford to Birmingham return. When we arrived, we were informed there were no seats, they told us to go away, or stand up. I had to make a scene and insist they put us in the emptier dining carriages. They then found seats there, after some rudeness and bad attitude for... More 

Helpful?
5 Thank Julie C
BenVT, Manager at Shakespeare Express, responded to this review

Dear Ms Julie C. I believe your Family Ticket voucher was through Wowcher, but that is neither here nor there. I did receive notification of this situation in my incident report. It is a condition of using the Wowcher that you MUST telephone the Vintage Trains booking office prior to travel to redeem the voucher code for an actual ticket... More 

Stourbridge, United Kingdom
Level Contributor
59 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 7 September 2015

Well worth a trip. Enthusiastic staff on board. Travel on the main line behind a steam engine keeping up with the traffic on the M40!

Helpful?
1 Thank Emma F
Birmingham, United Kingdom
Level Contributor
95 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 4 September 2015

We travelled in the morning (10.23) from Birmingham to Stratford, returning at about 16.00, and we had about 5.5 hours to enjoy in Stratford, which was easily filled. The steam train was a fun way to get there, turning heads through all of the stations. It was fairly good value for money but my main gripe was how full the... More 

Helpful?
3 Thank Deltic19
Stratford-upon-Avon, United Kingdom
Level Contributor
113 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 14 March 2015

This is a wonderful way to spend a weekend day out in Shakespeares County and incorporate it with a visit to an iconic City Centre shopping mall. Imagine travelling to UK second city from Shakespeares own home town by Steam Train, or visa versa, or even both ways. Stratford on Avon has all the Shakespeare history and is a beautiful... More 

Helpful?
2 Thank Marti J
codsall, staffs
Level Contributor
82 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 7 September 2014

Four of us went on the train on 1st September to celebrate our 40th wedding anniversary's. Went out on train A returning on train D with a meal on the way back. Service on board was excellent and the meal was of a good standard. Catching trains A & D gives you four hours in Stratford. Would highly recommend.

Helpful?
3 Thank Michael M
Birmingham, United Kingdom
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 September 2014 via mobile

Had a brilliant time on the Shakespeare Express. It was really easy and simple on the day with no problems. Friendly staff. Being picky, the bacon rolls were very fatty low quality bacon so I didn't eat mine. If you're going to visit Stratford, you can find 241 deals online for a 5 hall pass to Shakespeare's houses.

Helpful?
1 Thank AliciaAmy23
BenVT, Director of Sales at Shakespeare Express, responded to this review

We are glad you enjoyed the experience on The Shakespeare Express. I am sorry your bacon roll was not up to standard - we use only premium bacon from a local butcher – I will have words. If there is anything we can do in the future, please telephone me in the office. Regards, Ben - VT More 

Walsall, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 August 2014 via mobile

We went on the Shakespeare Express as a birthday gift for my partner. As it was a treat we had a full day outing taking train a from Snow Hill to Stratford and train d returning. The food on board was excellent. We had a 3 course breakfast of porridge, croissants and a full english on the way there and... More 

Helpful?
2 Thank Helenlj77
East Anglia, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

We had a lovely outing on this train - however £125 for 2.5 hours was expensive. The train really is beautiful and the staff excellent. We enjoyed our Sunday lunch - but the set menu may not be to everyones taste. We were lucky with the sunshine but it felt as though we were there and back within minutes. It... More 

Helpful?
1 Thank Lesleyann S
Birmingham UK
Level Contributor
121 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 10 August 2014 via mobile

We heard about the Shakespeare express on tripadvisor and thought as I live in Birmingham I should do it! So myself and my boyfriend got the first train out of snow hill on a Sunday morning in the beautiful sunshine! The service onboard was great and the views were lovely! You could also hear the train as you went! Then... More 

Helpful?
Thank fayeeee84

Travellers who viewed Shakespeare Express also viewed

Birmingham, West Midlands
Birmingham, West Midlands
 
Birmingham, West Midlands
Birmingham, West Midlands
 

Been to Shakespeare Express? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
75
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shakespeare Express and other visitors
2 questions
Ask a question
Godalming, United Kingdom
3 months ago
Perth, Australia
4 months ago

See all questions (2)

Questions? Get answers from Shakespeare Express staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?