ICC Mall
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
12:00 PM - 4:00 PM
About
The spacious mall runs through the International Convention Centre (ICC Birmingham) from Centenary Square to Canalside, featuring a number of services including a Business Reception, Starbucks, WH Smith, Castle Fine Art and access to both the ICC halls and meeting rooms and to Symphony Hall. The International Convention Centre Birmingham and Symphony Hall both have their own additional TripAdvisor listings, so for more information on either venue, please search those directly.
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The area
Address
Neighbourhood: Ladywood
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles145 reviews
Excellent
62
Very good
57
Average
12
Poor
6
Terrible
8

Kevjevan
Coventry, UK177 contributions
5.0 of 5 bubbles
Dec 2023 • Friends
Shen Yun was at the ICC. The staff were very polite and helpful. The show was fantastic I would watch again but it’s very expensive in a wheelchair at £127 for a ticket. One of the best shows I have ever seen in my life. Colourful and great dancers a must to see. I loved it and did not think anything could best the Lion King but this did.
Written 1 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alastair
Wolverhampton, UK80 contributions
5.0 of 5 bubbles
Jul 2023
Was good to return to Starbuck's again this lunchtime.

I had a Tuna Melt Panini, Chocolate Twist and an Americano coffee.

Have been coming to Starbuck's for a long time with my local social group now and have always enjoyed the food, coffee and excellent customer service and this was no exception.

Looking forward to returning again very soon, well done guys!!
Written 11 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas G
Amsterdam, The Netherlands1,688 contributions
4.0 of 5 bubbles
Sept 2022
If you don't have tickets for something it is pretty boring, but it is probably different if you will see something special. We saw a nice atelier, but for the rest there is nothing much to see.
Written 27 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cheryl T
Cannock, UK11 contributions
1.0 of 5 bubbles
Mar 2022 • Friends
A group of us went to see Shen Yun. I initially wasn't attending but I was gifted a ticket. I thought the person who gifted me this ticket was my friend. OMG. I have never been so bored in all my life. The dances and choreography was repetitive, the 2 hosts more cheesy than cheese on toast and to top it off we were subjected to an out of tune opera singer. This was one time I wished I had a BGT red button.
The show was so bad we were laughing hysterically. I was going to ask for my money back, I mean £85 could have got me half a tank of petrol, however I was reminded I hadn't actually paid for a ticket. £85 !!! I mean even Dick Turpin wore a madk. 2 hours of my life I'll never get back.
The ICC, however, is a good venue.
Written 1 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maria-Louise F
1 contribution
5.0 of 5 bubbles
Mar 2022
I attended the Annual Apprenticeship Conference 2022 as an exhibitor this week. What a team the ICC has. Every person who who we interreacted with from arrival and set up where so very helpful - the fantastic Events Manger Stuart, and the technical team who sorted out an issue with our setup.
Once the event was underway we really felt well looked after and made to feel welcome by the door security, left luggage team, the meet and greet staff, caterers technical and cleaning teams. Well done ICC, your staff are a credit.
Written 23 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

keith c
Birmingham, UK694 contributions
4.0 of 5 bubbles
Feb 2020
Inside the ICC Complex to purchase tickets for a forthcoming event we called at SubWay food outlet for a sandwich freshly made generous filling of our choice served in a nice soft sandwich very tasty Friendly service well worth a visit.
Written 23 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve O
Luton, UK205 contributions
4.0 of 5 bubbles
Feb 2020 • Business
Made a visit to the ICC for a conference and firstly surprised by the setting in the city centre. Hadn't been to Birmingham for years and wow its changed and the investment must be considerable!
The ICC is bit of a rabbit warren and we seemed to walk miles between floors and conference rooms, and whilst there are lifts I wouldn't think wheelchair users would find it that easy to get about as each route to get anywhere is a bit of a hike.
The staff were friendly and helpful and the public areas clean and tidy 😊
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GPhillipsMBE
Carterton, UK2,820 contributions
3.0 of 5 bubbles
Feb 2020 • Business
Cold food and very little healthy options made our evening memorable for the wrong reasons! Although there were around 2,000 people the venue should have the expertise to cater for this number.
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Madeline H
Nottingham, UK20 contributions
4.0 of 5 bubbles
Jan 2020 • Friends
The Chinese dance show was superb. We thoughly enjoyed it and would recommend it to anyone if they get The chance to see it
Written 11 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RubyWelsh
Bridgwater, UK105 contributions
3.0 of 5 bubbles
Jan 2020 • Couples
Went to see Shen Yun New Year's Day. The theatre is comfortable, warm, spacious with good audio. I was in lower tier to left and had great views. Signage within the building not so good however and neither was the organising. People walking around not sure where to go and few helpers just standing around waiting to be spoken to. No signs for toilets until you get to the toilet area. The beverage and food available for the show was very poor, given the price of the tickets and seating was not considered. The building seemed quite impressive and they have food outlets near the entrance (Subways). Overall, a good show which made up for the poor 'welcoming' factor.
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ICC Mall - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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