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Bancroft Cruisers
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Certificate of Excellence
Traveller Overview
  • Excellent73%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“cream tea”(44 reviews)
“river cruise”(23 reviews)
“hen party”(9 reviews)
About
The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides...more
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Suggested duration: < 1 hour
Contact
Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
Website
+44 1789 269669
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Most Helpful Positive Review
Reviewed 18 August 2015

I would recommend against taking any other boat trips. On the other side of the bridge there are two other companies that do trips. Take the trouble to find Bancroft's. I have tried them both. The other was a quiet short trip with bored staff...More

4  Thank LezJoh
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 19 August 2015

Hi LezJoh! We are very proud to offer a live commentary and a comfortable boat for those wishing to experience Stratford-upon-Avon from the river. We agree that Stratford isn't fully experienced until seen from the river; it definitely gives a different perspective, and our crew...More

Most Helpful Critical Review
Reviewed 15 June 2015

My partner and I saw this company advertised in one of the free town brochures. It had a nice advert so we decided to head over at 1.55pm on a mondady hoping to catch a boat that afternoon. When we arrived at the boat we...More

7  Thank MrsBosh
Reviews (325)
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Show reviews that mention
All reviews cream tea river cruise hen party great trip minute trip entertaining commentary the crowne plaza hotel young chap scones recommend this trip afternoon tea value for money excellent value fiona romeo crew boat
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1 - 10 of 324 reviews
Reviewed 1 week ago

Even though there was some rain, we had an excellent cruise and afternoon tea with Bancroft. Very tasty . More if you wanted it, and lots of tea or coffee. They also have a small bar on board. Fiona kept us entertained with her talks...More

Thank dmimrsmith
Reviewed 1 week ago via mobile

Thankyou so much for a lovely afternoon and delicious cream team.Lovely friendly people, you made us feel so welcome,nothing was too much trouble.Lots of interesting facts and a lovely warm boat.Christine and Phoebe Knowles.More

Thank Mobile00824152724
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hi Mobile00824152724, Thank you for your lovely words. We're so glad you had such an enjoyable trip and were kept fed and warm throughout your cruise! We really appreciate your great review and hope to see you again in the future. Best wishes, Lana &...More

Reviewed 1 week ago via mobile

We organised a weekend reunion for “the Waterbabies “ ( a group of people who’s ages spanned by 3 generations of ex seascouts of the 1st Ilford Noth. Bancroft cruises Were chosen for the Saturday morning activity. Moored adjacent to the Crowne Plaza hotel, our...More

Thank MarkE3
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hello MarkE3, What a fabulous review - thank you! Fiona said you were a lovely group - very lively! We look forward to welcoming you again next year :) Best wishes, Lana & Fiona

Reviewed 2 weeks ago

Welcomed on board by lovely hosts, cream tea already laid up on table ( need to book) with our names on a laminated card. Cruise was nice and relaxing up the avon and host was very informative about landmarks. Boat had heating on board made...More

Thank Si710904
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hello Si710904, Thank you so much for your review. We're really pleased you had such a relaxing time aboard the Rita Ellen and that you enjoyed your cream tea :) Thanks for taking the time to give us such great feedback. Best wishes, Lana &...More

Reviewed 2 weeks ago via mobile

Lovely welcome and a wonderful cruise. Fiona our guide was brilliant. Our helmsman was very helpful assisting the more senior members of our party. Cream teas were excellentMore

Thank Neil B
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hi Neil B, Really glad you were so happy with your cruise and cream teas. Thanks so much for the review - we really appreciate it :) We try our best to be as accessible as possible, so your comments mean a lot. Thanks again....More

Reviewed 3 weeks ago via mobile

Would highly recommend this lovely trip. It made our weekend complete. Fiona and Captain were fab. Fiona thank you again!

1  Thank KathD62
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hi KathD62, Thank you for the great review! Fiona said you were a treat to have on board - you're welcome back any time :) Thanks again. Best wishes, Lana & Fiona

Reviewed 3 weeks ago via mobile

Very pleasant 50 minutes spent on the river Avon taking in the sights while enjoying our Ophelia afternoon teas. Would thoroughly recommend this to families with children of all ages.

Thank Mike A
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hello Mike A, Thank you very much for your review! So glad you enjoyed your Ophelia Afternoon Tea and cruise. We really appreciate your recommendation. Best wishes, Lana

Reviewed 3 weeks ago via mobile

Stopped off on our way back south for a break and found the cruise was a pleasant diversion. A friendly, relaxed and informative trip reasonably priced. I would recommend it.

Thank Angela W
LanaK599, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hello Angela, Thank you so much for your lovely review. We're so glad we could offer some respite from your long journey and that you enjoyed yourselves :) Take care. Best wishes, Lana & Fiona

Reviewed 3 weeks ago via mobile

It's hard to express in words how memorable Fiona made our trip. We were all very saddened by the loss of our mother. However on the day we went to scatter the ashes, Fiona was an absolute star. The service and hospitality she provided was...More

1  Thank Trail531611
CaptainBancroft, Owner at Bancroft Cruisers, responded to this reviewResponded 3 weeks ago

Dear Minnie and Jay, Thank you so much for your lovely and warm words. It was an absolute honour to help make your cruise as easy as possible for you and your family at such a difficult time. Take good care and we hope to...More

Reviewed 4 weeks ago via mobile

What can I say except a MASSIVE ‘thank you’ to Fiona and her ‘crew’ for providing such a beautifully cosy venue for my Uncle’s 80th and Family Reunion. 20 Adults, 11 Children, 1 Baby and a Dog on board did not phase Fiona one jot...More

Thank Ljboutle
CaptainBancroft, Owner at Bancroft Cruisers, responded to this reviewResponded 3 weeks ago

Hi Laura, Huge thanks for taking time to leave such a funny & kind review! We think it's lovely - and good fun :) - to have family gatherings on The Rita Ellen. We loved meeting you all and so pleased you enjoyed the cream...More

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Questions & Answers
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Donna A
18 July 2017|
AnswerShow all 2 answers
Response from sueralph1 | Reviewed this property |
they have a website that may tell you
0
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IainIsm
26 May 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
0
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PultuPupu
28 March 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
1
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