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Review Highlights
An absolute must do activity! with brilliant people!!

Everything about Bancroft Cruisers is easy-from booking on the phone with the Lovely Lana-great... read more

Reviewed 4 days ago
ThrobbinGristle
,
Oxford, United Kingdom
Sunday bliss

The perfect way to spend a Sunday in sun or rain. We had the afternoon tea and it was lovely... read more

Reviewed 1 week ago
Sarah M
,
Coventry, United Kingdom
via mobile
Read all 309 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent72%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“cream tea”(43 reviews)
“river cruise”(21 reviews)
“great trip”(15 reviews)
About
The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides...more
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Hours Today: 11:00 AM - 11:00 PM
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Suggested duration: < 1 hour
Contact
Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
Website
+44 1789 269669
Reviews (309)
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1 - 10 of 308 reviews
Reviewed 4 days ago

Everything about Bancroft Cruisers is easy-from booking on the phone with the Lovely Lana-great email with directions,parking info,speed camera info! to the activity-7 of us from 7-70+ were fully catered for. And then we get to the people! as mentioned-Lana on the phone-perfect,her mum Fiona-an...More

Thank ThrobbinGristle
Reviewed 1 week ago via mobile

The perfect way to spend a Sunday in sun or rain. We had the afternoon tea and it was lovely going up and down the canal. The food was great and knowledge of the canal from the staff was good. A great way to spend...More

Thank Sarah M
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 6 days ago

Hello Sarah M, Thank you very much for your lovely words. We're so happy you enjoyed your Afternoon Tea cruise and that we helped you have a happy Sunday :) Hopefully see you again. Best wishes, Lana

Reviewed 1 week ago via mobile

Booked on for cream tea and did not disappoint. Having a had a huge breakfast earlier couldn't do it justice so owner kindly offered to wrap up the remaining scones to take away, along with extra jam. Lovely little touches - printed guest names on...More

1  Thank UserJL
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 1 week ago

Hello UserJL, Thank you very much for your lovely words - reviews like yours truly make our efforts worthwhile :) We're so glad you enjoyed your Cream Tea Cruise and really appreciate your recommendation. Best wishes, Lana

Reviewed 2 weeks ago

We were welcomed onto the boat and while on it the staff could have been more helpful. I took my 80 year old mother, who can be difficult as she gets over-excited. She loved it, especially seeing the swans and ducks in the river. We...More

Thank JAFerris
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi JAFerris, Thank you, thank you for your lovely review! We so enjoyed meeting you and your lovely Mum. We can't wait to welcome you both again in the future. Thanks for taking the time to leave us some great feedback. Hope to see you...More

Reviewed 4 weeks ago via mobile

Today me and my mum have a fantastic cream tea on the river Avon. The staff at Bancroft Cruises were fantastic and friendly. We hadn’t booked but they were able to fit us in. I imagine as we enter the school holidays it will become...More

Thank Becky G
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 3 weeks ago

Hi Becky G, Thanks for the great review! We're really glad you enjoyed your cruise with us :) and had the chance to enjoy one of our delicious Cream Teas. We hope to see you again. Best wishes, Lana

Reviewed 4 weeks ago

From the first contact by phone everyone was friendly, informative and brilliant. We decided on a cream tea cruise, with some bubbles. The food was fresh, full and fabulous. Fiona was great, so much information given as we cruised along seeing the sights. A must...More

Thank polesapart
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 4 weeks ago

Hi polesapart, Thank you, thank you for your fabulous review! It was an absolute pleasure to have you onboard - thanks for coming :) Best wishes, Lana

Reviewed 10 July 2018 via mobile

Thanks to Fiona, Lana and the Boatmaster this cruise on the Rita Ellen was a most enjoyable experience. From the warm personal welcome to the relaxed, knowledgeable and humorous commentary, this is a cruise I recommend unreservedly....the delicious cream tea just added to the pleasure....More

Thank LonscaleBear
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 11 July 2018

Hello LonscaleBear, Thank you, thank you for such a lovely review. We're delighted you enjoyed your cruise so much. Thank you so much for recommending us :) Best wishes, Lana

Reviewed 9 July 2018

Review I booked this boat and service for the scattering of my fathers ashes. This company could not have supported more in his final send off. They were very respectful of the Sikhism ceremony that had been undertaken and made this a very hassle free...More

Thank karens1232018
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 10 July 2018

Hi Karen, Thank you so much for your wonderful review. We can't tell you how much it means to us that we were able to play a part in giving your Father the send off he clearly deserved. It really makes our work worthwhile when...More

Reviewed 9 July 2018

As part of a coach trip, my wife and I visited Stratford-upon-Avon and we went on a river cruise on the Bancroft Cruisers "Rita Ellen". We were welcomed on board by Fiona and the crew and served drinks - they seem to have a decent...More

Thank jockw260
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 10 July 2018

Hi there jockw260, Thank you for such great feedback! We're so happy you had such a fabulous weekend here in Stratford and we're pleased we got to be a part of it :) Hopefully we'll see you again. Best wishes, Lana

Reviewed 7 July 2018 via mobile

An informative and relaxing trip. Our thanks to the entire crew for making this an informative and a most relaxing tour. Good company and great service. A good range of drinks available. It was a beautiful day to cruise the Avon and many sights to...More

Thank Tony_TBSLJ
Lana K, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 10 July 2018

Hi Tony_TBSLJ, Thanks for the great review! Fiona said what a lovely group you were - it was a privilege to welcome you all onboard the Rita Ellen and we'd love to see you again in the future. Best wishes, Lana

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Questions & Answers
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Donna A
18 July 2017|
AnswerShow all 2 answers
Response from sueralph1 | Reviewed this property |
they have a website that may tell you
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IainIsm
26 May 2017|
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Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
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PultuPupu
28 March 2017|
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Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
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