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Address: | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
Phone Number:
+44 1789 269669
Website
Today
11:00 - 23:00
Closed now
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Hours:
Sun - Sat 11:00 - 23:00
Recommended length of visit: <1 hour
Description:

The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer...

The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides share the history - and the amusing unknown history - of Stratford & Shakespeare during your cruise. We're a family business that operates 365 days a year, river conditions permitting. We can also cater for private parties - birthdays, hen parties, anniversaries, Christmas, schools & coach groups - we do just about everything! Our cruises are popular with local residents and tourists alike.

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TripAdvisor Reviewer Highlights

Read all 254 reviews
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  • 171
    Excellent
  • 62
    Very good
  • 11
    Average
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    Poor
  • 6
    Terrible
Fantastic trip and very well looked after!

We booked the boat out for our sales team for their quarterly incentive prize for the afternoon and it was such a fantastic idea! We organised food and drinks and they did the... read more

Reviewed 5 days ago
jasminejmoss
,
Stratford-upon-Avon, United Kingdom
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254 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Stratford-upon-Avon, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We booked the boat out for our sales team for their quarterly incentive prize for the afternoon and it was such a fantastic idea! We organised food and drinks and they did the rest, putting this all out for us, making the boat easy for us to use and made this such a fun trip. We hired this out for... More 

Helpful?
1 Thank jasminejmoss
Solihull, United Kingdom
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

We were lucky enough to visit Stratford on one of the hottest days of the year.It was my partner's Birthday so I booked the cruise as a surprise to include Afternoon Tea & as it's still very early in the season we had the boat to ourselves! The sandwiches & Scones & cakes were delicious & fresh & Romeo kept... More 

Helpful?
Thank Donna H
Berkshire
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

My friend and I were on the 12 noon sailing on the Bancroft Avon Cruise from the Crown Plaza Hotel jetty on Sunday 19th March and what an amazing way to spend an hour. The Maitre'd (Sorry I cant remember your name) was very attentive and provided excellent customer service. Romeo (yes we know its Stratford) was an excellent tour... More 

Helpful?
1 Thank TandGBerkshire
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi TandGBerkshire, Wow, what a pleasure it was to read your review! Fiona (The Maitre'd) and Romeo really are a great team and we're so happy they made your experience such a positive one. We'll pass on your comments to Romeo who'll be chuffed to hear them. Please do come back and see us again. We look forward to it.... More 

yorkshire england
Level Contributor
78 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
Reviewed 6 March 2017

We were on a day trip to stratford and were dropped off at the leisure center. Walking past ,we saw a board advertising a cruise on the river. Really glad we made that instant decision to give it a go. It was a really good and informative experience,,also a good laugh with the guide. Would recommend it.

Helpful?
1 Thank annemalc
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi annemalc, Thanks so much for leaving us such a great review. We're really glad you decided to visit us too! We'll pass on your comments to the team who always love to hear back from our customers. We're happy to hear you learnt a little whilst also having a good laugh! :) Best wishes, Lana, Guest Relations Manager More 

Warrington, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 27 February 2017

We came to Stratford upon Avon for a girls weekend, and spent our Sunday afternoon on this lovely river boat. The experience was great,very informative with an excellent guide who was entertaining and welcoming. It was a lovely and relaxed , and a great way to spend an afternoon and learn some very interesting facts about Stratford. I would defiantly... More 

Helpful?
1 Thank luciebloomfield
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hey luciebloomfield, Thank you so much for your comments! We love hearing what a great time people had with us. We really hope we helped to make your girls weekend memorable and that you all had a fantastic time. We look forward to seeing you again. Kind regards, Lana, Guest Relations Manager More 

Sheffield, United Kingdom
Level Contributor
143 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed 27 February 2017

a very reasonable priced river trip with great banter with the guide named Romeo yes Romeo from transylvania speaks excellent english very knowledgeable of the river and a lovely bloke. a 45 minute trip down the river past most of stratfords sights you can have a hot or cold or alcholic drink on board.

Helpful?
1 Thank sbush999
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi there sbush999, Thank you so much for your review. Romeo is a real treasure and it's always great to hear customers singing his praise! We'll make sure we pass on your comments to the man himself. It's great to hear you had such a positive experience and we hope to see you again. Kind regards, Lana, Guest Relations Manager More 

Nottingham, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 20 February 2017

I had arranged this riverboat cruise for my girlfriend as a late valentines gift, having booked and confirmed all the details (I booked for the cream team with prosecco, very well priced might I add). I realised that my hotel was rather far away and because of the alcohol would need to get a taxi. The taxi was around £16... More 

Helpful?
1 Thank Watto1989
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi Watto1989, What a pleasure it was to read your fabulous review! Fiona was so chuffed to hear how much you both enjoyed yourselves. We're really happy to have played such a positive part in your Valentines celebrations and that we helped to make it special for yourself and your girlfriend. Hopefully the cream tea went down a treat. We'll... More 

Swavesey, United Kingdom
Level Contributor
37 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 18 February 2017 via mobile

Spending the day in Stratford so decided to take a ride on the river. Booked up in the tourist information office and presented ourselves at the waters edge in time to join the tour. We were welcomed on board and settled down at a table were drinks and snacks were offered. (Fresh filter coffee and a pot of tea). Our... More 

Helpful?
1 Thank ghuvhus
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi there ghuvhus, Thanks so much for taking the time to leave us such a positive review. We're really glad you enjoyed your hot drinks on board and that Romeo made your cruise so pleasurable. Your comments will be passed on to the man himself. Hopefully we'll see you again sometime soon. Kind regards, Lana, Guest Relations Manager More 

Level Contributor
103 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
Reviewed 8 February 2017

A very professional and well organised company. Booked for a party of 12, 6 adults and 6 children for my husband's 65th birthday. Received a phone call from Fiona the day before explaining that river levels were high due to the amount of rain we had experienced and that the cruise may not take place. Contacted again later the same... More 

Helpful?
1 Thank Barb G
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi BarbG51, What a lovely review. We are so glad that your husband's 65th birthday was so special and that Bancroft Cruisers played a part in that. We're so happy you were made to feel so welcome and that yourself and your husband had such a great experience. Thank you for recommending us; your comments really do mean alot and... More 

Nottinghamshire, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 January 2017

It was fabulous, New Year's Eve boat trip down the river Avon. Beautiful craft, set out cafe style inside, an array of drinks offered soft drinks, warm drinks, alcoholic drinks. Festive mince pies were of course also available... Two adults, two children for under twenty pounds, reasonable for 45 minutes cruise. The captain was very good, we didn't sink. The... More 

Helpful?
Thank Laura C
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this review

Dear Laura C, you made us smile! ''The captain was very good, we didn't sink'' I'm so pleased to hear that! We're very happy you and family enjoyed your cruise on New Year's Eve. It's a lovely time to be out on the river - even if it's a bit chilly outside you'll be nice a warm aboard The Rita... More 

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