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Bancroft Cruisers

| Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
+44 1789 269669
Website
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Review Highlights
Seventyith heaven!

I decided on Stratford on Avon for my 70th birthday celebrations so we could meet up with the rest... read more

Reviewed 4 weeks ago
Lillibet47
,
Sheffield, United Kingdom
Fun and entertaining guide

We took part in the cruise as part of a coach tour and really enjoyed the experience. The boat was... read more

Reviewed 4 weeks ago
Sweetiepx
,
Leeds, United Kingdom
via mobile
Read all 256 reviews
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Overview
  • Excellent67%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“cream tea” (35 reviews)
“river cruise” (18 reviews)
Closed Now
All hours
Hours Today: 11:00 - 23:00
Suggested Duration: < 1 hour
LOCATION
| Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
CONTACT
Website
+44 1789 269669

Similar Things to Do in Stratford-upon-Avon

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Reviews (256)
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1 - 10 of 256 reviews

Reviewed 4 weeks ago

I decided on Stratford on Avon for my 70th birthday celebrations so we could meet up with the rest of the family. I decided on a boat trip and chose Bancroft Cruisers. From the moment I made contact I had nothing but help from Fiona....More

Thank Lillibet47
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Dear Lillibet47, Thank you so much for your lovely review. We're honoured that we got to be a part of your very special birthday and so pleased that we played a part in making your weekend memorable. How lucky that the sun shone, too. All...More

Reviewed 4 weeks ago via mobile

We took part in the cruise as part of a coach tour and really enjoyed the experience. The boat was comfortable and calm and steady in the water. We enjoyed tea and biscuits aboard the boat at a reasonable price. The best part about the...More

Thank Sweetiepx
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Dear Sweetiepx, Thanks for the great review! We have passed your comments on to our lovely tour guide who never fails to entertain! Glad you sampled the tea and biscuits and that you had an enjoyable experience with us. Hopefully we'll see you again some...More

Reviewed 20 April 2017

We booked the boat out for our sales team for their quarterly incentive prize for the afternoon and it was such a fantastic idea! We organised food and drinks and they did the rest, putting this all out for us, making the boat easy for...More

1  Thank jasminejmoss
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi jasminejmoss, What lovely feedback - thank you so much! We're so glad that your team enjoyed their afternoon with us. We've passed your comments on to our crew who love hearing how they've made our customers experiences special. Thanks again for taking the time...More

Reviewed 11 April 2017

We were lucky enough to visit Stratford on one of the hottest days of the year.It was my partner's Birthday so I booked the cruise as a surprise to include Afternoon Tea & as it's still very early in the season we had the boat...More

Thank Donna H
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi there Donna H, Thank you for taking the time to review us; we loved hearing how great your experience with us was. We're so glad you enjoyed one of our delicious Afternoon Teas and that Romeo was on form, as ever! We'll make sure...More

Reviewed 22 March 2017

My friend and I were on the 12 noon sailing on the Bancroft Avon Cruise from the Crown Plaza Hotel jetty on Sunday 19th March and what an amazing way to spend an hour. The Maitre'd (Sorry I cant remember your name) was very attentive...More

1  Thank TandGBerkshire
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi TandGBerkshire, Wow, what a pleasure it was to read your review! Fiona (The Maitre'd) and Romeo really are a great team and we're so happy they made your experience such a positive one. We'll pass on your comments to Romeo who'll be chuffed to...More

Reviewed 6 March 2017

We were on a day trip to stratford and were dropped off at the leisure center. Walking past ,we saw a board advertising a cruise on the river. Really glad we made that instant decision to give it a go. It was a really good...More

1  Thank annemalc
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi annemalc, Thanks so much for leaving us such a great review. We're really glad you decided to visit us too! We'll pass on your comments to the team who always love to hear back from our customers. We're happy to hear you learnt a...More

Reviewed 27 February 2017

We came to Stratford upon Avon for a girls weekend, and spent our Sunday afternoon on this lovely river boat. The experience was great,very informative with an excellent guide who was entertaining and welcoming. It was a lovely and relaxed , and a great way...More

1  Thank luciebloomfield
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hey luciebloomfield, Thank you so much for your comments! We love hearing what a great time people had with us. We really hope we helped to make your girls weekend memorable and that you all had a fantastic time. We look forward to seeing you...More

Reviewed 27 February 2017

a very reasonable priced river trip with great banter with the guide named Romeo yes Romeo from transylvania speaks excellent english very knowledgeable of the river and a lovely bloke. a 45 minute trip down the river past most of stratfords sights you can have...More

1  Thank sbush999
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi there sbush999, Thank you so much for your review. Romeo is a real treasure and it's always great to hear customers singing his praise! We'll make sure we pass on your comments to the man himself. It's great to hear you had such a...More

Reviewed 20 February 2017

I had arranged this riverboat cruise for my girlfriend as a late valentines gift, having booked and confirmed all the details (I booked for the cream team with prosecco, very well priced might I add). I realised that my hotel was rather far away and...More

1  Thank Watto1989
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi Watto1989, What a pleasure it was to read your fabulous review! Fiona was so chuffed to hear how much you both enjoyed yourselves. We're really happy to have played such a positive part in your Valentines celebrations and that we helped to make it...More

Reviewed 18 February 2017 via mobile

Spending the day in Stratford so decided to take a ride on the river. Booked up in the tourist information office and presented ourselves at the waters edge in time to join the tour. We were welcomed on board and settled down at a table...More

1  Thank ghuvhus
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this review

Hi there ghuvhus, Thanks so much for taking the time to leave us such a positive review. We're really glad you enjoyed your hot drinks on board and that Romeo made your cruise so pleasurable. Your comments will be passed on to the man himself....More

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Questions & AnswersAsk a question
IainIsm
Hello, do you have wheelchair accessible boats please?
26 May 2017|
Answer
Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
0
Votes
PultuPupu
Hi does the boats have toilets?
28 March 2017|
Answer
Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
1
Vote
Pepps24
I am trying to get in touch with Bancroft cruises and have tried for the past week with emails and ringing but no joy? Can anyone help I am looking at booking an afternoon tea cruise for a hen party.
22 August 2016|
Answer
Response from CaptainBancroft | Property representative |
We have had email problems so receiving thousands of spam messages. Please call me on my mobile: 07975 513296. Many thanks and apologies.
0
Votes