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Bancroft Cruisers

Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
+44 1789 269669
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Review Highlights
Great trip!

My sister and I took my mum on this river cruise with the Ophelia afternoon tea on Saturday 18th... read more

Reviewed 3 weeks ago
Natalie A
Worth doing river cruise

This was booked as part of a family birthday get together, cruise and cream tea, excellent value... read more

Reviewed 3 weeks ago
JLJ70
,
London, United Kingdom
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The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides share the history - and the amusing unknown history - of Stratford & Shakespeare during your cruise. We're a family business that operates 365 days a year, river conditions permitting. We can also cater for private parties - birthdays, hen parties, anniversaries, Christmas, schools & coach groups - we do just about everything! Our cruises are popular with local residents and tourists alike.
  • Excellent71%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“the holiday inn” (31 reviews)
“cream tea” (36 reviews)
“river cruise” (21 reviews)
Closed Now
All hours
Hours Today: 11:00 AM - 11:00 PM
Suggested Duration: < 1 hour
LOCATION
Bridgefoot | Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
CONTACT
Website
+44 1789 269669

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Reviews (280)
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1 - 10 of 279 reviews

Reviewed 3 weeks ago

My sister and I took my mum on this river cruise with the Ophelia afternoon tea on Saturday 18th November. We really enjoyed the day and loved the afternoon tea. Fiona was a great host although we couldn't really hear what she was saying for...More

1  Thank Natalie A
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hello Natalie A, Thank you for your review. We're so glad you enjoyed your cruise with us! We apologise that you missed some of what Fiona was saying - next time you're in the local area we'd love for you to come back on board...More

Reviewed 3 weeks ago

This was booked as part of a family birthday get together, cruise and cream tea, excellent value. Everyone enjoyed. Guide was friendly and informative. Ages ranged from 70 to 19 so ok for all ages.More

1  Thank JLJ70
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi there Miriam4711, Thank you for the great review. We're so glad your family had such a great time. We are honoured to have played a part in making the day special for you all. We really appreciate you coming on and taking the time...More

Reviewed 3 November 2017

The host on board the boat was very friendly and informative.The tour itself was extremely pleasant and very good value for money. Would definitely recommend.

1  Thank CarolP P
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hello CarolP P, Thank you for the review! We really appreciate your words and are so happy you enjoyed your time on the river. Best wishes, Lana

Reviewed 1 October 2017

Really enjoyed this cruise, great value for money. Had a really funny host telling us lots of information. Book in advance as they do get full easily. A must for a trip out for all ages.

1  Thank obe1234
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi there obe1234, Thanks for the brilliant feedback! We really appreciate you taking the time to leave us such a great review. We're really happy you enjoyed yourself and hopefully we'll see you again. Kind regards, Lana

Reviewed 25 September 2017

We had a great time on the boat, being able to see the sights from the river and also enjoying lovely scones and tea. The guide was friendly and very funny. Wheelchair access The ramp and lift seem to appear from nowhere and there was...More

1  Thank Nicky A
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi Nicky A, Thanks for the great feedback. We're very happy you enjoyed your cruise and so glad you got to sample our tasty scones. We hope to see you again. Kind regards, Lana

Reviewed 27 August 2017

A surprise birthday gift for a friend and what a success! Easy to book and easy to get to in Stratford upon Avon.A very warm welcome, beautiful weather and a lovely Ophelia tea that was exactly as described. ( often not the case in other...More

1  Thank bettygrable123
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hello bettygrable123, Thank you for your kind words! We're so glad you enjoyed your cruise and delicious afternoon tea. We hope that we helped to make your friend's birthday special. Thank you for taking the time to come on and leave us great feedback. Best...More

Reviewed 18 August 2017 via mobile

There were 9 of us who all went out to scatter my grandmothers ashes in Stratford. The hostess was amazing and accommodated all of our needs providing us with biscuits, teas, coffees and juices after the ceremony. Also she was very accepting and kind of...More

Thank Aaron-Vir C
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hello Aaron-Vir C, Thank you very much indeed for such a lovely review. We are so pleased that the ceremony went smoothly and that your time with us was comfortable. Thank you so much for choosing and recommending us. Best wishes, Lana

Reviewed 15 August 2017

Fiona - you're a star !! You helped me put together the most fantastic event for Kenny's 40th Birthday. We were all looking forward to a fun evening with food and drink - but everything truly exceeded our expectations. You are the perfect host! Warm,...More

2  Thank Timothy B
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi Tim, What a fabulous review! We are so happy that the event was such a success for you. It's so lovely when Fiona's hard work is recognised by our lovely customers; she is a superstar, isn't she?! Thanks again for taking the time to...More

Reviewed 14 August 2017

My wife, daughter and I just turned up to see if there was spaces on a 2pm cruise. There was and at £6 a head it was certainly worth it. Our hosts were very friendly and knowledgable. We had a couple of glasses of prosecco...More

1  Thank Kevin C
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 2 weeks ago

Hi Kevin C, Thank you very much for the great review. We're so glad you enjoyed the sights of Stratford from the river and what better way to do that than with a few glasses of bubbly! We really hope we'll see you again. Kind...More

Reviewed 12 August 2017 via mobile

Bucketing down with rain but warm and friendly staff more than made up for it. Once on board we were served tea,coffee and biscuits.The commentary was by a young chap who was really entertaining.Trip lasted about an hour.More

1  Thank caroline1965190759
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 13 August 2017

Hi caroline1965190759, Thanks for the review! We're so glad we provided you with some respite from the (unpredictable) English weather! We'll be sure to pass your comments on to our guide, Romeo. Thank you for taking the time to leave us some positive feedback. Kind...More

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Questions & Answers
Donna A
18 July 2017|
AnswerShow all 2 answers
Response from sueralph1 | Reviewed this property |
they have a website that may tell you
0
Votes
IainIsm
26 May 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
0
Votes
PultuPupu
28 March 2017|
AnswerShow all 2 answers
Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
1
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