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Review Highlights
Gary and tara

These two employees are spot on, id do everything im your power to keep them, they are friendly and... read more

Reviewed 3 weeks ago
Grant M
via mobile
Excellent Customer Service

Visited this lovely establishment while down on a birthday night out during the first week of... read more

Reviewed 1 week ago
sc0tlandmark
,
Kelty, United Kingdom
via mobile
Read all 57 reviews
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Traveller Overview
  • Excellent54%
  • Very good21%
  • Average5%
  • Poor5%
  • Terrible15%
Travellers talk about
About
Whether you’re an experienced gamer or a first-timer, we’re committed to providing you with the very best casino experience. Aspers at The Gate is Newcastle’s Premier Casino and we’re extremely proud to be at the forefront of modern gaming...more
Contact
The Gate Newgate Street | The Gate, Newcastle upon Tyne NE1 5TG, England
Website
+44 191 255 0408
Top Selling Tours & Activities in and around Newcastle upon Tyne
from US$ 10.60
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from US$ 33.20
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from US$ 33.20
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from US$ 19.90
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Reviews (57)
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1 - 10 of 57 reviews
Reviewed 1 week ago via mobile

Visited this lovely establishment while down on a birthday night out during the first week of August and I was not dissapointed. Not only was The Magicman impressive and incredibly entertaining but all the staff were wonderful. I even became a member and Daniel on...More

3  Thank sc0tlandmark
Reviewed 3 weeks ago via mobile

These two employees are spot on, id do everything im your power to keep them, they are friendly and can hold a conversation but love it when you loose :( Sort these badboys a big mac Respect G money Mckayy

2  Thank Grant M
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 3 weeks ago

Hi Grant M, Thanks for your 4* review, I'm delighted you enjoyed the service you received during your last visit.

Reviewed 3 weeks ago via mobile

Played on a table with Gary and Tara they were very customary and made our day! Helped us out a lot and reccomend aspers to anyone aslong as they are are still working their: good group

1  Thank Jak M
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 3 weeks ago

Hi Jak M, Thanks for your 5* review, I'm delighted you enjoyed the service you received and would recommend a visit to us.

Reviewed 3 weeks ago via mobile

Gary Crackett gave us amazing service on our table and nothing was any hassle. He’s a credit to this casino!

1  Thank JJ P
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 3 weeks ago

Hi JJ P, Thanks for your 5* review, I'm delighted you enjoyed the service you received during your last visit. We look forward to seeing you again soon.

Reviewed 4 weeks ago via mobile

Entered the premises with the intention of becoming a member. Went to the counter to begin the process in which I had to show, obviously, my ID which turns out o be a European Driving licence as I’m not from the UK. That ID had...More

1  Thank swah t
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 3 weeks ago

Hi swah t, Thank you for taking your time to review Aspers Casino Newcastle, although I am somewhat bewildered by your interpretation of the events that unfolded during your visit. I also take strong exception to your accusations of discrimination and racism. Cai was indeed...More

Reviewed 8 May 2018 via mobile

I came into Aspers to pass time before my train after spending the weekend up for a mate’s stag do. I was very impressed with the venue and the customer service. I have never been in a casino before but went on recommendation and must...More

Thank mrichardson59
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 9 May 2018

Hi mrichardson59, thanks for your recent 5* review of Aspers Casino. I'm delighted that you were both impressed with the venue and our customer service. I'll be sure to pass your feedback on to the whole team here at Aspers and thank Chris for the...More

Reviewed 8 May 2018 via mobile

We were on a stag do, came for dinner, drinks and a few bets. Top marks to the staff, really friendly. Drinks extremely reasonable and food was extremely good. Lots of tables open, could always find space, a huge plus on a busy bank holiday...More

Thank Richie9876
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 9 May 2018

Hi Richie9876, thanks for your 5* review. I'm delighted you enjoyed your recent trip to Aspers and found the food excellent and had no problems getting to your game of choice. We pride ourselves on being the number one leisure destination in Newcastle and like...More

Reviewed 19 March 2018

Fun fun fun, cheaper food and drinks the better customer you are, food nice and gambling very fun!!!!

1  Thank chloe u
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 6 April 2018

Hi chloe u Thanks for your 5* review, we're delighted you enjoyed your recent visit and hope to see you again soon.

Reviewed 18 March 2018 via mobile

Ok so firstly it's a casino so I expected to leave empty handed.. i did. Expections met. That wasn't the point though. A casino is all about the experience. You dont mind loosing if you are having a good time. Staff were miserable and didnt...More

Thank Neil M
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 6 April 2018

Hi Neil M, Thank you for your recent review although I'm of course saddened to hear that you did not have a good time on your latest visit. In respect of your first point, I must disagree and insist that nobody should ever expect to...More

Reviewed 3 March 2018 via mobile

Sitting here now watching Liverpool versus Newcastle . No service at Sports Bar. Stood for 15 mins. Went upstairs for drinks from actual casino. Wouldn't waste my time here again. Nice big screen though.More

Thank cat76713
Darren H, Public Relations Manager at Aspers Casino, responded to this reviewResponded 8 March 2018

Hi cat76713, Thank you for taking the time to review Aspers Casino Newcastle and whilst I'm glad you enjoyed the big screen I'm extremely disappointed with your unacceptable wait time. I have discussed this issue further with our Food and Beverage Management Team to ensure...More

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venus173
27 August 2016|
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