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Review Highlights
Nice afternoon tea and arwa

We went here for a birthday treat and the afternoon tea was lovely. The massage we got was meant... read more

Reviewed 28 February 2018
via mobile
Spa Day treat

Had a pleasant day with my daughter enjoying nice treatments. Could it have been better... read more

Reviewed 3 February 2018
Andrea B
via mobile
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Traveller Overview
  • Excellent33%
  • Very good9%
  • Average16%
  • Poor21%
  • Terrible21%
28 Feb 2018
“Nice afternoon tea and arwa”
3 Feb 2018
“Spa Day treat”
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Great North Road | Holiday Inn Newcastle Upon Tyne, Newcastle upon Tyne NE13 6BP, England
+44 191 236 8504
Top Selling Tours & Activities in and around Newcastle upon Tyne
from US$ 32.70
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from US$ 32.70
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from US$ 20.90
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from US$ 91.40
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Most Helpful Positive Review
Reviewed 28 June 2014 via mobile

Having just returned from my first visit to Beauty With Inn I can honestly say it was FAB. Alison who looked after me was amazing I have even booked 2 more appointments also the two other staff were very polite & friendly.Prices and range of...More

3  Thank Zoe B
Most Helpful Critical Review
Reviewed 24 June 2014

Bought a groupon voucher for massage inc spa use. The spa area is a little disjointed as treatment rooms are along the corridor from spa facilities. Spa is in desperate need of a revamp but it was generally clean. The hot stone massage & collagen...More

4  Thank PeachMelba_2014
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1 - 10 of 61 reviews
Reviewed 29 September 2018 via mobile

Visited with a friend for a spa day with afternoon tea we both had a scalp massage which lasted 30mins was lovely and relaxing and the spa staff are so lovely you get a robe slippers and a towel after your treatment you are free...More

Thank helgaf439
Reviewed 5 June 2018 via mobile

I had booked a spa day for me and my friend, we arrived a few hours early of our booking to enjoy the use of the pool, sauna, gym, steam room and hot tub. Although it is a bit small, the pool was a lovely...More

Thank David G
Reviewed 28 February 2018 via mobile

We went here for a birthday treat and the afternoon tea was lovely. The massage we got was meant to be 2 x 25 mins. This started at 1230 and we were both out at 1315 and there was a gap in between of 5...More

Thank greenplane
Reviewed 3 February 2018 via mobile

Had a pleasant day with my daughter enjoying nice treatments. Could it have been better, absolutely. Staff were very friendly. Spa days are supposed to be relaxing & chilled. Changing facilities are very small & no private cubicles. When we arrived there was a group...More

Thank Andrea B
Reviewed 21 July 2017

Got the Spa Day as a birthday treat. Went with my Mum who has mobility difficulties, she found getting into the Jacuzzi difficult as there are steps up and then sitting down, but once in she was happy. The pool is small and with a...More

1  Thank Penny A
alisona746, Public Relations Manager at Beauty At the inn, responded to this reviewResponded 22 August 2017

I'm so glad you enjoyed your birthday treat here with us at Montana Spa, hope to see you again soon!

Reviewed 6 March 2017 via mobile

My mum & I both had excellent neck, back & shoulder massages here as part of a groupon deal. The ladies giving the treatments were very professional and gave one of the best massages I've had! Treatment rooms were very relaxing complete with heated beds/towels....More

Thank Zoë B
Reviewed 16 February 2017 via mobile

Pre-birthday mini spa day with a friend... Checked in just after 11am, and paid £5 to hire towels, bathrobe and slippers. Our massage was booked for 11.30am and was absolutely amazing!!! Had lunch in the bar area - sandwich and a coffee (£9 each), which...More

1  Thank Sarah-Jane I
Reviewed 7 February 2017

Visited using a Groupon which was given as a Xmas present. Knew about charge for robe towel and slippers and wouldn't have minded but the robes were raggy and really so discoloured that they did not even look clean. Back massage was good and worth...More

Thank christodd
Reviewed 27 January 2017 via mobile

I visited the spa yesterday for an Elemis facial. When I booked the appointment I was told to turn up early to fill in a questionnaire. When I arrived I was asked to take a seat and I enquired about the questionnaire, the therapist told...More

Thank cubajamaica
Reviewed 25 October 2016 via mobile

Bought this as a Groupon deal for myself and a friend. Could not have had a better time! Excellent price, the massage was wonderful as were the therapists and the overall standard of the facilities was really good. I would defiantly recommend and return. Thanks...More

1  Thank RachelBurn79
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