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Stoke-on-Trent Railway Station

Stoke-on-Trent Railway Station Station Road, Stoke-on-Trent ST4 2AA, England
+44 845 748 4950
Website
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Review Highlights
Really helpful

The team here are so helpful. In a maze of ticket machines & barriers, the ticket office team were... read more

Reviewed 20 March 2017
seanconnolly431
,
Fleetwood, United Kingdom
Staff unhelpful

Staff extremely unhelpful and not bothered by what's going on in the station. Needs to be re looked... read more

Reviewed 19 March 2017
njellyman
,
Staffordshire, United Kingdom
via mobile
Read all 178 reviews
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Overview
  • Excellent25%
  • Very good43%
  • Average25%
  • Poor3%
  • Terrible4%
Travellers talk about
“train tickets” (6 reviews)
“clean station” (4 reviews)
“cash machine” (4 reviews)
LOCATION
Stoke-on-Trent Railway Station Station Road, Stoke-on-Trent ST4 2AA, England
CONTACT
Website
+44 845 748 4950
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JPMiles / Payback Arrow
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JPMiles / Payback Arrow
Reviews (178)
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All reviews
"train tickets"
in 6 reviews
"clean station"
in 4 reviews
"cash machine"
in 4 reviews
"taxi rank"
in 4 reviews
"travelled by train"
in 2 reviews
"newspapers and magazines"
in 2 reviews
"train service"
in 2 reviews
"station staff"
in 2 reviews
"helpful staff"
in 6 reviews
"large car park"
in 2 reviews
"small cafe"
in 2 reviews
"their job"
in 2 reviews
"platform"
in 40 reviews
"manchester"
in 21 reviews
"architecture"
in 6 reviews
"journey"
in 9 reviews
"modernised"
in 3 reviews
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31 - 40 of 172 reviews

Reviewed 20 March 2017

The team here are so helpful. In a maze of ticket machines & barriers, the ticket office team were so helpful in advising the best ticket prices and options. The cafe team were really pleasant & friendly. The car park barrier didn't work, and someone...More

Thank seanconnolly431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2017 via mobile

Staff extremely unhelpful and not bothered by what's going on in the station. Needs to be re looked at

Thank njellyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2017

When I travel on the trains,I always go from this station & park my car opposite to the station,it is always safe & secure.

Thank Janine2605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 10 March 2017

Its easy to know where your going - Just so many people hanging around outside so you never feel 100% safe there. they have a cafe and a cash machine which is usefull

Thank Peyia2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2017

The staff were very helpful & advised me be quicker by getting the train from Longton rather than getting 2 buses (99.9% of the bus drivers I've met when on the busses have exceptional!).

Thank Andy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2017

Very quaint...interesting architecture....no problem with our visit or train times. Near to the University and Hanley town centre the Potteries shopping centre.

Thank liquidgold1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016 via mobile

I use this station every day during the week and it is still Berlinale and staff always friendly. The only down fall is the parking has been taken over by another company and to sort issues out you have to speak into a box on...More

1  Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2016

I have been using the station on and off since the mid 1990s when it was first taken on by Virgin. Some of the changes have been slow to happen but it has come a long way since then. If you need a station and...More

1  Thank C16VEH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016

The one and only railway station for Stoke-on-Trent. It has recently been modernised sympathetically. The staff are helpful and knowledgeable. There is a lift to access platforms 2 and 3, as well as the underpass. The station is well-served by buses, although I don't recall...More

1  Thank Gabrielle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2016

The staff at this station are very polite and friendly.everyone had a smile and seemed to enjoy their job.small cafe and prices are very reasonable.traveled on virgin and train was on time.would use again.

1  Thank diwaring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Emaloney769
10 January 2018|
Answer
Response from Amy C | Reviewed this property |
Yes, just as you walk in on the left.
0
Votes
cheekygirlSurrey
23 January 2017|
AnswerShow all 4 answers
Response from wooleynuts969 | Reviewed this property |
Hi, Like others I am not sure but buses do leave from outside the station to hubs at Longton and Newcastle where you would need to change. Prebook a taxi is cheaper than the black cab rank - good advice Enjoy.
1
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