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Review Highlights
Couldn't even book

I was given these tickets as a Christmas 2015 present and after 3 cancellations I've still not... read more

Reviewed 21 October 2017
Tom R
via mobile
So angry!

I bought a voucher in Jan 2014 for my husbands birthday and booked it, they cancelled it so I... read more

Reviewed 4 September 2016
DebbieNorthWales
,
North Wales
Read all 51 reviews
3
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Traveller Overview
  • Excellent25%
  • Very good7%
  • Average3%
  • Poor5%
  • Terrible60%
21 Oct 2017
“Couldn't even book”
4 Sep 2016
“So angry!”
About
Suggested duration: < 1 hour
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Contact
Staffordshire Segway Experience (Segrally), Stafford ST16 2RS, England
Website
+44 844 318 0889
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Reviews (51)
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1 - 10 of 51 reviews
Reviewed 21 October 2017 via mobile

I was given these tickets as a Christmas 2015 present and after 3 cancellations I've still not managed to arrange a trip. Thoroughly annoyed.

Thank Tom R
Reviewed 4 September 2016

I bought a voucher in Jan 2014 for my husbands birthday and booked it, they cancelled it so I rebooked it 6 months later, they canceled it again but extended the expiry date so I can use it whenever I wanted. Today I can't even...More

2  Thank DebbieNorthWales
Reviewed 23 August 2016

We received 2 vouchers as a present but have been unable to book online. They don't respond to emails and cannot get through to them via telephone. Our vouchers have now expired.

2  Thank tiredpandabear
Reviewed 7 June 2016

Was given the voucher at Christmas where we booked for February, Received a cancellation email saying they would be open in April but I could email. Telephone is an automated response so you can't speak to anyone. My emails I have sent have not been...More

3  Thank pmiller573
Reviewed 12 April 2016 via mobile

After contacting Activity Superstore, the voucher provider, I was informed that SegKind has ceased trading and gone bust! Bought as a joint Christmas present in 2014. Voucher bought via Activity Superstore and initially booked for summer 2015 for Chester. Cancelled at the last minute via...More

1  Thank Emma T
Reviewed 22 March 2016

Booked a session as an Xmas gift 2014 for my two sons. Cancelled first time due to flooded course ,we accepted this as reasonable. Re-booked three more times during 2015, each time was cancelled 24 hrs.before the day. Reason given was "mechanical failure /non-availability of...More

Thank wirralian2013
Reviewed 4 March 2016 via mobile

My daughter and I bought the experience for my partner son and two friends for Xmas 2014 it's been cancelled the twice I've managed to book due to weather and staff now I can't even get hold of Staffordshire location to rebook several emails I've...More

Thank samroydaisie
Reviewed 8 February 2016

I brought this voucher for my boyfriend last valentines day. On booking over the Easter Holidays 2015 my experience got cancelled 3 TIMES - due to "insufficient staff available". I am sorry - but if people have booked you are more than capable to sort...More

Thank Honor R
Reviewed 14 December 2015 via mobile

It was our first experience at Segway and we thoroughly enjoyed. The staff were very helpful and thorough with training. We would recommend!

Thank Caroline M
Reviewed 4 December 2015 via mobile

We were given this experience as a birthday present. After our initial booking was cancelled we successfully re-booked with no issues (our voucher was extended due to the cancellation). We turned up at the venue and were greeted by a very energetic and enthusiastic instructor....More

Thank Matt N
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