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Review Highlights
Couples massage

A holiday treat for us. We picked up their leaflet in our hotel and called in to book an... read more

Reviewed 3 weeks ago
RedQuince
,
Fleet, Hampshire
via mobile
Thai massage with hot jade stones

I prebooked our royal couples massage a few weeks before coming to Shrewsbury as we wanted a... read more

Reviewed 5 October 2018
344kathh
,
Swansea, United Kingdom
via mobile
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Traveller Overview
  • Excellent98%
  • Very good1%
  • Average0%
  • Poor0%
  • Terrible1%
Travellers talk about
“thai massage”(7 reviews)
“full body”(5 reviews)
About
Suggested duration: 1-2 hours
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Contact
83A Wyle Cop, Shrewsbury SY1 1UT, England
Website
+44 1743 247993
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Reviews (89)
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1 - 10 of 89 reviews
Reviewed 3 weeks ago via mobile

A holiday treat for us. We picked up their leaflet in our hotel and called in to book an appointment for the following day. Expert massages, nice smells and warm beds. The girls are professional and friendly. Very reasonable price, too. We’d return if we...More

Thank RedQuince
Chanlada83, Manager at Thai Serenity & Soul, responded to this reviewResponded 3 weeks ago

Thank you so much, we're glad we contributed to your holiday in such a good way! We hope you'll return to Shrewsbury and pay us another visit!

Reviewed 5 October 2018 via mobile

I prebooked our royal couples massage a few weeks before coming to Shrewsbury as we wanted a relaxing start to our anniversary holiday. To start our session we had a relaxing sit down in the waiting area with a glass of water and some relaxing...More

Thank 344kathh
Chanlada83, Manager at Thai Serenity & Soul, responded to this reviewResponded 5 October 2018

Thank you very much for leaving us such a lovely review. We are glad both of you enjoyed your treatments. Look forward to serving you again when you are back visiting Shrewsbury!

Reviewed 2 October 2018 via mobile

Amazing place to visit for massage, lovely staff and very professional. I’ve been several times and can recommend the deep tissue and aromatherapy massages.

1  Thank Curious371171
Chanlada83, Manager at Thai Serenity & Soul, responded to this reviewResponded 5 October 2018

Thank you for your kind review! Look forward to serving you again soon.

Reviewed 29 June 2018 via mobile

This place is amazing. Had a strong warm oil massage. Staff were very welcoming and will be going back again. Thank you

1  Thank Jhrgrasstrack
Ann P, General Manager at Thai Serenity & Soul, responded to this reviewResponded 2 July 2018

Thank you for your feedback! We look forward to serving again in the near future. Thai Serenity.

Reviewed 19 June 2018 via mobile

It was my first time ever having a Traditional Thai Massage. I book a 70 min appoint with Ann and it was superb, not only because of the lovely decorations of the room and the relaxing music, but also because of Ann's ability performing the...More

Thank Javier C
Ann P, General Manager at Thai Serenity & Soul, responded to this reviewResponded 29 June 2018

Thank you Javier for your kind review! We are very happy you enjoyed your first ever Traditional Thai massage. The team look forward to serving again soon :) Thai Serenity & Soul

Reviewed 11 June 2018

Amazing! We had our first visit last Saturday for couples massage. I had no words to say. The best treatments we have ever had! It was reasonably priced and a very nice environment with a friendly receptionist and professional therapists. We definitely will return back...More

Thank biachan78
Ann P, General Manager at Thai Serenity & Soul, responded to this reviewResponded 27 June 2018

Thank you very much for your review! We are glad you enjoyed your experience at Thai Serenity. We all look forward to serving you again soon.

Reviewed 8 June 2018 via mobile

Received a text to say my appointment was moved along 2 hrs which we couldn’t make. This all happened 2hrs before the appointment. Apparently they didn’t have my number or thought to email me despite confirming my booking the evening prior by text? Shambolic! The...More

2  Thank Steve F
Chanlada83, Owner at Thai Serenity & Soul, responded to this reviewResponded 10 June 2018

Again I apologise for the situation you found yourself in regarding your booking, but I feel your criticism is completely misplaced. Also you make a misrepresentation of how we approached the position and tried to ensure you were accommodated. Firstly, you booked your massage via...More

Reviewed 1 June 2018

so relaxing - amazing pressure - quiet surroundings , staff always polite and vanilla tea and biscuits are great

1  Thank edithwalters1
Ann P, Manager at Thai Serenity & Soul, responded to this reviewResponded 2 June 2018

So glad that you enjoyed your time with us. Thank you very much for taking the time to post a review. Always appreciated and hope to see you again soon. All at Thai Serenity

Reviewed 29 May 2018 via mobile

After reading the reviews on here my husband and myself decided to book in for an aromatherapy massage. Totally wonderful experience. Extremely professional and we were made to feel very welcome. Massage was the best I've ever had. Will definitely be returning. Thank you

Thank Debbie C
Ann P, Manager at Thai Serenity & Soul, responded to this reviewResponded 29 May 2018

Thank you so much for your kind review. We are so happy that you enjoyed your visit with us and hope to see you soon. Best wishes from us all. Thai Serenity & Soul

Reviewed 4 May 2018 via mobile

I’ve been going to the same spa for back massages for years and suddenly thought ‘why not try somewhere else’. A quick google search had this place pegged as the best in Shrewsbury and I can see why. I had a ‘Spirit of soul’ massage...More

Thank L B
Ann P, Manager at Thai Serenity & Soul, responded to this reviewResponded 5 May 2018

Thank you so much for your very thorough review. It means so much to us when customers spend so much time to inform us of their experience. We remember the delay you had and are so glad that it didn't spoil your appreciation of the...More

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Questions & Answers
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Jean L
20 June 2017|
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Response from Ann P | Property representative |
We sell gift vouchers.
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