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Customer experience from start to finish was appalling.
The building was dark - not one light on.
The building was cold.
Entry price - okay.
Staff looked scruffy, one not even in uniform.
I sat surrounded by dirty tables for my entire visit.
This place is just OK, it's way over priced for what it is though, thank goodness it's free for adults. The food is not high quality and over priced but the hot drinks are reasonable however the staff and chef are very lovely and very...More
The kids always have fun in indoor playgrounds, however, it could have been cleaner,the floor was freezing cold and the food was terrible. Look at the 6£ burger in the pic! Also fries, peas and bread so dry! I have been to better places, didn’t...More
I visited the play arena today and was delighted to be welcomed by a lovely staff member who was great with the kids, she then made our coffees and continued to have a good conversation with us and gave us extra details on party’s that...More
Do not go here under any circumstances. Your child will be swore at and hit by other children.
Upon reporting it and asking for a refund it is denied. Then when you ask for the offending child to be removed they try to but to...More
From the minute I walked in I knew this would be a bas experience.
As soon as you walk in they rudely ask you if you have any food or drink.
The food menu is very poor and very over priced.
Two of my children...More
Firstly you are greeted with asking if you have any food or drink in your bags as you are not allowed to bring in any of your own. The entrance fee is over priced at 6.30 each child.
The food menu is very basic and...More
I used to come here a lot with my niece when she was younger but it has really done down hill, the toilets are pretty gross, food under average and the play area isn’t that clean. It’s such a shame, it used to be lovely...More
I have used this play centre often and typically it is fine and quite good value. The handful of times i have visited this year, the lights always seem to be turned off. This time i was told it was due to the heatwave and...More
Response from PlayArena | Property representative |
Hi, we are based on Little London Rd S8 0UH. It's behind Abbeydale Rd near junction of Carter Knowle junction or off chesterfield rd near the Virgin Gym on Broadfield rd. If you get lost, call us on 01142586600. See you soon.