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Address: Little London Road | Heeley, Sheffield S8 0UH, England
Phone Number:
+44 114 258 6600
Website
Today
09:30 - 18:00
Closed now
See all hours
Hours:
Sun - Sat 09:30 - 18:00

TripAdvisor Reviewer Highlights

Read all 263 reviews
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  • 122
    Excellent
  • 32
    Very good
  • 13
    Average
  • 25
    Poor
  • 70
    Terrible
Very expensive!

Visted with 3 10 year olds and a 4 year old Big play area with lots of room for older kids. Abit expensive to get in just over 6 pound for over 4s Really nice food (recommend the... read more

4 of 5 bubblesReviewed 6 days ago
Claire D
via mobile
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263 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Level Contributor
16 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

Visted with 3 10 year olds and a 4 year old Big play area with lots of room for older kids. Abit expensive to get in just over 6 pound for over 4s Really nice food (recommend the chips!!) not too pricey for kids meals. Its the little extras that cost over 4 pounds for 4 chocolate bars!! You have... More 

Helpful?
Thank Claire D
Derbyshire, England
Level Contributor
36 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

The kids loved this play area, but it can be pricey with lots of add-on costs for go-karts, cinema etc. The place is very spacious, with lots of different activities. Also a good cafe with plenty of choice.

Helpful?
Thank DerbyshireDuck
Sheffield, United Kingdom
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 8 January 2017

We did not go into Playarena so I can't comment on the facilites; we didn't go in because of a dispute over the entrance price. I would welcome other customers' interpretation of the entrance prices with regard to young children who are not yet walkers. I filled in a complaint form today which I have not yet had an answer... More 

Helpful?
3 Thank omama58
Cambridge, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 25 November 2016 via mobile

I went here and was lied to three times by the chef when trying to order food which would he safe for my family to eat. Do NOT trust what they say and if you have allergies bring your own food. More interested in £££ than the health and safety of customers, my poor son is still suffering 5 days... More 

Helpful?
Thank Claire H
Chesterfield, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 10 November 2016 via mobile

We discovered the Play Arena one year ago. My kids love it. I have four boys aged between 4 and 12. It has always niggled me how much more expensive it is than other play centres, plus some activities inside are extra money, for example the go karts. Each time you go, there is a different rule as to whether... More 

Helpful?
5 Thank KatyaZafiris
Sheffield, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 October 2016 via mobile

We have been going to the play arena for over two years. My daughter (who is 2 1/2) loves it. If keeps her and her little friends entertained. The staff are always polite and friendly. The food is lovely and good value for money.

Helpful?
Thank simpy1980
Level Contributor
6 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 4 October 2016

I've been bringing my grandson here for years and I probably have as much fun as he does. Lots of space and variety of play areas. Excellent coffee and cakes - he loves the carrot cake! The cafe' does good food but on occasion I have found the preparation less than satisfactory, when I have brought this to the attention... More 

Helpful?
Thank Tina A
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 5 September 2016 via mobile

We recently went to The Play Arena with friends. I was disgusted that I also needed to pay for my son who is under 6 months old. I had to pay £1.95 which is a rip off considering the area for under 3's is unsuitable for a child who can't sit up unaided. The member of staff just said it's... More 

Helpful?
4 Thank JMF978
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 31 August 2016 via mobile

I'd heard that it was good so expected it to be, but was bitterly disappointed. It is possibly the most soulless and miserable place I've been with the kids. It is depressingly dismissal and filthy, especially the toilets. The food is terrible and overpriced and the staff look so miserable. It was the worst 2 hours of my life.

Helpful?
7 Thank claire h
PlayArena, General Manager at The Play Arena, responded to this review

Dear Claire, thank you for taking the time to write a review. We were very disappointed to read your review and would like to assure you that we take every possible care to make your visit as enjoyable as possible. If there is ever anything with the food/toilets or other, that you feel needs our attention please bring it to... More 

Sheffield
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 26 August 2016 via mobile

The play arena is local to us and we've been quite a few times since it opened. There's a few things about the place I'm not keen on (entrance fee, prices of kids drinks, policy of asking everyone if they had food or drinks in their bag!) but my kids have always enjoyed it there. I went again with my... More 

Helpful?
2 Thank MrsDSheffield
PlayArena, Manager at The Play Arena, responded to this review

Thank you for taking the time to write a review. We would like to respond to the issues you raised if we may. As regular customer? You will know that we take health and safety issues seriously as its not in either of our interests for any of our customers to get hurt. For the most part, our customers respect... More 

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Sheffield, United Kingdom

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