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Boswell & Co

1-4 Broad Street, Oxford OX1 3AG, England
+44 1865 241244
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historical local independent store

Boswells is a family-owned independent store that is very much part of the Oxford scene, both as... read more

Reviewed 12 May 2018
Dave_Cowley_Road
,
Oxford, United Kingdom
Good food let down by indifferent service

Went for lunch, nice and quiet - no music which was good. Plenty on offer and their cakes looked... read more

Reviewed 25 March 2018
Tilly1001
,
Bedford, United Kingdom
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Boswells is Oxford's largest independent department store and have been a family business for over 275 years. A truly useful family orientated store they specialise in homewares especially cookware, toys, travel, beauty and unusually for a department store have a pharmacy & health department. They offer a great selection of quality products at great prices. The staff at Boswells know everything there is to know about their products and they are always happy to help.
  • Excellent61%
  • Very good11%
  • Average23%
  • Poor5%
  • Terrible0%
12 May 2018
“historical local independent store”
25 Mar 2018
“Good food let down by indifferent service”
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Hours
Hours Today: 9:30 AM - 6:00 PM
Suggested Duration: 1-2 hours
LOCATION
1-4 Broad Street, Oxford OX1 3AG, England
CONTACT
Website
+44 1865 241244
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Reviews (17)
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1 - 10 of 15 reviews

Reviewed 12 May 2018

Boswells is a family-owned independent store that is very much part of the Oxford scene, both as shop and local landmark. The shop is a very good place to go for kitchenware, glasses, furnishings, luggage, gifts and children's toys. There is also a pharmacy and...More

1  Thank Dave_Cowley_Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018

Went for lunch, nice and quiet - no music which was good. Plenty on offer and their cakes looked delicious. The soup, Caesar salad and fish finger panini were all very good (although would have expected some anchovies in the salad), and the cakes tasted...More

Thank Tilly1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 27 March 2018

We're sorry to hear that your visit wasn't all that you had hoped, although we're very pleased to hear that you enjoyed the food itself. We agree that the cakes are rather wonderful. We strive to deliver the best possible service to our customers, and...More

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Reviewed 8 February 2018 via mobile

Located on Broad Street is the department store of Boswells that have been here for 275 years and sell a variety of quality products. Great looking building and you must go in and have a good browse.

Thank rayrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 3 April 2018

We're delighted to hear that you like the store, and very much hope to serve you again in the future. We've just reached the right old age of 280, and look forward to many more centuries to come! All the best fro Boswells.

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Reviewed 28 January 2018 via mobile

Before we came to Oxford I looked up things to do on google and Boswell's was something that really took my fancy. The website said they prided themselves on their friendly and knowledgable service. This was not evident on the day I visited. It took...More

Thank Pinkywooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 30 January 2018

We're sorry to hear that your visit wasn't all that you had hoped. We strive to provide helpful and attentive service to all of our customers, but it seems that this is not what happened on this occasion, for which we are very sorry. We...More

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Reviewed 25 January 2018

Always head here for my Kitchen and household things, small bedding section and a good haberdashery tucked away upstairs right at the top. Love browsing the gifts and beauty accessories next to the bags and brollies. I also visited the cafe for the first time...More

1  Thank jmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 26 January 2018

Thank you for your kind words, it sounds like you know the store well! We look forward to seeing you again. All the best from Boswells.

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Reviewed 2 December 2017

On a day out to Oxford today I came across this dept store and what a gem it is. Lots of unusual Christmas decs and all at excellent prices. We didn't cover whole store although in here for nearly an hour, we bought several items...More

1  Thank belmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 4 December 2017

Delighted you enjoyed your visit and we look forward to your return visit. All the best from Boswells.

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Reviewed 30 October 2017 via mobile

I expected this to be the equivalent of an indecent boutique dress shop with brands I don't see in other department shops. Sadly, nothing stood out as being unique.More

Thank airheart_ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 31 October 2017

It seems a bit harsh to mark us down to 2 stars because of an expectation that is nothing to do with how we market ourselves but that is quite up to you. We don't actually do clothing at all which in itself is quite...More

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Reviewed 14 February 2017 via mobile

My children love the toy shop, actually my son has been know to call it "my best friend Boswells" I've bought many Christmas gifts here, staff helpful and considerate, such a lovely peaceful atmosphere. The cafe also sells delicious cakes perfect for afternoon tea. Lots...More

Thank kekeyes2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 16 February 2017

Marvellous. So glad you enjoy visiting the store. We look forward to seeing you again.

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Reviewed 6 December 2016

I was looking for some luggage I'd been to another luggage shop in George Street and was ready to buy but I thought I'd pop into Boswells before I did and am I glad I did I not only got a better case but I...More

Thank Budgie0404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Public Relations Manager at Boswell & Co, responded to this reviewResponded 8 December 2016

Delighted that we were able to help. We hope you enjoy your trip.

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Reviewed 4 December 2016

While in Oxford with friends we chose this Department stores' tearoom for lunch. It was nicely old fashioned in an honest ,non kitschy, considered sort of way. Good food and drinks at reasonable prices, very friendly helpful service, and an environment where you could hear...More

Thank JLCgladstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis B, Manager at Boswell & Co, responded to this reviewResponded 26 January 2018

Delighted to hear that you enjoyed your visit. We'd love to see you again, if you find yourself back in Oxford. All the best from Boswells.

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