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The Whitby Jet Heritage Centre

Certificate of Excellence
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Address: 123B Church Street, Whitby YO22 4DE, England
Phone Number:
+44 1947 821530
11:00 - 16:00
Closed now
See all hours
Sun - Sat 11:00 - 16:00
Recommended length of visit: <1 hour

The Whitby Jet Heritage Centre houses the last remaining example of an...

The Whitby Jet Heritage Centre houses the last remaining example of an authentic Victorian Jet Workshop. We are proud to act as custodians of a unique and historic piece of local history and to offer the chance to view the only remaining example of Whitby Jet's nineteenth century cultural heritage, an original Jet Workshop discovered sealed in an old attic of a derelict property in Burns Yard, Whitby. We strive to develop new ways of presenting Whitby Jet, whilst still incorporating the traditional methods of manufacture and design. As well as producing a hand carved range of contemporary styles we are the only craftspeople to offer many styles that pay homage to the carving styles of the mid-nineteenth century. Pleas note: Our building is 250 years old so has 3 steps leading down to it. The Victorian Workshop has been kept completely authentic as it was found and is the size of a small attic due to this we do not recommend parties of more than 6 at a time in the workshop. We are always happy to help so when visiting us if you have any questions or would like further information please just ask.

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TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 25
  • 26
    Very good
  • 7
  • 0
  • 2
Small but interesting museum

This is an interesting little museum to visit especially as it's free. It fascinating to see the old tools used to make jet jewellery, and to also see the man making jewellery as... read more

Reviewed 28 August 2016
Wrexham, United Kingdom
via mobile
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Grantham, United Kingdom
Level Contributor
31 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW

Here is a working Jet place. They polish and create the jewellery here. It is a working place, craftsmen carry skills from past generations. It is not your shiny shop front but go and support these guys.

Thank billbald
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 6 April 2017 via mobile

We looked at lots of jewellers and shops selling jet because we were looking for a special birthday present. Then we popped into this place and checked out the victorian workshop before looking at the jewellery. The shop is run by a father and daughter team and they are happy to discuss jet carving and jewellery making and obviously love... More 

1 Thank Catsquirrelgirl
Liverpool, United Kingdom
Level Contributor
101 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
Reviewed 27 February 2017

Down the steps you have the heritage centre to your left and the shop to your right. Immediately in front is a gentleman actually working on jet jewellery so it's an opportunity to see that up close. Heritage centre shows how a traditional Victorian (?) jet workshop would have ran. Only small but it's worth a look in, you can... More 

Thank Annette M
Nottingham, United Kingdom
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 21 February 2017 via mobile

Located opposite the Duke of York pub we decided to venture inside this little Jet heritage centre, inside it has lots of jewellery for sale, made of jet (of course!) very beautiful! To the left there was a little museum of sorts, with information on plaques in front of each piece with a bit about it, it's free entry but... More 

Thank lilliz2014
Weston-super-Mare, United Kingdom
Level Contributor
421 reviews
244 attraction reviews
common_n_attraction_reviews_1bd8 220 helpful votes
Reviewed 8 October 2016

This small museum is really worth a visit. Entry is free and the enthusiastic staff explain all about the history of jet. The museum is situated at the bottom of the 199 steps, known as the Church Stairs, to the famous St Mary's Church at the top. It's set in a fabulous area with the cobbled streets and ancient houses... More 

Thank JuneBug1939
Redditch, United Kingdom
Level Contributor
37 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 25 September 2016

Fantastic little centre with a small museum (free entry) displaying the old tools used to make jet jewellery. Located on the way to the 199 steps. Passionate staff who were happy to explain the history of Jet. The beautiful jewellery for sale was all made by the young girl serving or her father. You get a authenticity certificate with your... More 

1 Thank Caroline T
Level Contributor
70 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 17 September 2016 via mobile

To find out the history behind Whitby jet was great, we had already purchased some jet jewellery at another store but this was not only a small museum but also a family run business that made some beautiful jewellery at very reasonable prices. Free entry and should you enjoy it you may give a donation for up keep

1 Thank Sheppy1979
Wrexham, United Kingdom
Level Contributor
420 reviews
113 attraction reviews
common_n_attraction_reviews_1bd8 133 helpful votes
Reviewed 28 August 2016 via mobile

This is an interesting little museum to visit especially as it's free. It fascinating to see the old tools used to make jet jewellery, and to also see the man making jewellery as well. The shop part was ok.

Thank eeyorelover
Manchester, United Kingdom
Level Contributor
112 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
Reviewed 28 June 2016 via mobile

It's worth seeking this place,situated in the old town side of Whitby. An interesting section explaining the working of jet plus the original machinery traditionally used. There's also a lovely little shop selling beautiful jet jewellery, plus while visiting the workshop was actually being worked in by a man working a piece of jet jewellery.Recommended.

Thank D P
Durham, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 12 June 2016

I bought pair of beautiful jet earrings 20 mins later when I opened the box it was EMPTY. Immediately returning to the shop I was given my money back. BE CAREFUL.

Thank 868woo
imogenredvers-jones, Owner at The Whitby Jet Heritage Centre, responded to this review

Hi, Both of us that work in the shop have no recollection of this happening AT ALL. We are a small family run business who love what we do and work incredible hard to champion Whitby jet and provide our customers with the best possible service. As protocol we always show the customer the jewellery before shutting the box. If... More 

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