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Review Highlights
Castle Mall, Norwich

Great area to wander around, eat or shop. Most things people are looking for are in this area... read more

Reviewed 2 October 2018
Haverhill, United Kingdom
Plenty of space

Castle Mall has five floors of shopping, ample parking and an eight screen cinema. Close by the... read more

Reviewed 18 September 2018
Felixstowe, United Kingdom
Read all 91 reviews
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Traveller Overview
  • Excellent28%
  • Very good28%
  • Average34%
  • Poor7%
  • Terrible3%
Travellers talk about
“vue cinema”(7 reviews)
“muffin break”(3 reviews)
“chain stores”(3 reviews)
Located in the centre of Norwich City, Castle Mall shopping centre comprises of 60 stores and food outlets, across five levels of retail and leisure, including an 8-screen Vue cinema. The centre also boasts a 790 space multi-storey car park.
100 Castle Mall, Norwich NR1 3DD, England
+44 1603 766430
Top Selling Tours & Activities in and around Norwich
from US$ 15.70
More Info
Most Helpful Positive Review
Reviewed 24 March 2013

Centrally located, the Castle Mall continually evolves to respond to change. Upgraded floors, different concessions, stores and franchises make the mall a real integrated part of the Norwich shopping experience. Clearly, the economic climate in recent years, coupled with cutthroat competition has required the mall...More

6  Thank Henry C
Most Helpful Critical Review
Reviewed 9 May 2016

There are loads of empty shops or cheap cheap places. I do not blame the retailers or the mall however but the state of general retail now. Stop buying online and go to physical shops.

1  Thank Ron D
Reviews (91)
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All reviews vue cinema muffin break chain stores great selection of shops christmas shopping very helpful staff shoppers toilets films stroll
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1 - 10 of 86 reviews
Reviewed 2 October 2018

Great area to wander around, eat or shop. Most things people are looking for are in this area, clothes, jewellery, food, shoes, you name it it's here or close by. There's some great higher end watch shops and cycle shops too.

Thank paulsymonds
Reviewed 25 September 2018

We entered the Castle Mall from the Castle Green. They say no photographs are allowed, something I didn't understand but followed the instruction. On the floor where we entered, at the top level, there were many eating establishments around a central area where you could...More

Thank Edmund R
Reviewed 18 September 2018

Castle Mall has five floors of shopping, ample parking and an eight screen cinema. Close by the Castle Museum. Although this is not our favourite mall in Norwich you can escape for a while for a bite to eat.

Thank Felixstowe2016
Reviewed 5 September 2018 via mobile

Yes a few shops have gone and they do need to give the mall a bit of a spruce up, but it’s still a great mall and has nice shops. It’s a shame it’s lost a few spaces and there’s a dark end to the...More

Thank NorwichSarah
Reviewed 29 August 2018 via mobile

Used to enjoy coming to Castle Mall, but now with the out dated environment and empty units, the only good thing about it are the toilets and the exit. Sorry.

Thank Mark G
Reviewed 2 July 2018

Its mall must shops are shut and just empty spaces where shops are shut only few shops that are open are a weird candle/expensive furniture, Norwich city fc shop, a toy shop, a peacocks, a boots , starbucks, fast food gubins and a poundland and...More

Thank Martin W
Reviewed 25 June 2018 via mobile

Excellent iris amazing but very few shops in total which is very strange.. anyway I enjoyed it and so did my friends

Thank Emma W
Reviewed 25 June 2018

There is not a great selection of shops and this is not a mall that we will be visiting again in a hurry.

Thank Kevin C
Reviewed 28 May 2018

it is huge inside and if you up to the top floor then you can walk to the castle. there are lots of parking spaces in the mall and it is near the royal arcade. if you are looking for a nice place to have...More

2  Thank Richard S
Reviewed 29 April 2018 via mobile

Lots of shops but alot also shut down or empty. Good selection of establishments and places to eat, something for everyone.

Thank 909gavinc
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