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Review Highlights
Customer Service Exceptional

Only just been to this shop after watching it on TV. Called in May 30th 2018. Immediately was given... read more

Reviewed 30 May 2018
Darren S
,
Grimsby
via mobile
Very nice chocolates, beautifully presented

I come in here as they have a much better selection than in supermarkets and department stores. The... read more

Reviewed 4 May 2017
sheepygold
,
london
via mobile
Read all 37 reviews
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Traveller Overview
  • Excellent43%
  • Very good37%
  • Average10%
  • Poor8%
  • Terrible2%
30 May 2018
“Customer Service Exceptional”
2 Jul 2018
“Best chocolate in town”
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Contact
14 Princes Arcade, London SW1Y 6DS, England
St. James's
Website
+44 20 7629 4838
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Top Selling Tours & Activities in and around London
from US$ 35.30
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from US$ 36.60
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from US$ 32.70
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from US$ 73.53
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Most Helpful Positive Review
Reviewed 28 October 2015

I am reluctant to review this establishment as it is small with limited space and there will not be enough room for me when I go there if too many people know about how wonderful this lovely cafe is. The menu is limited but the...More

1  Thank SanJon7
Most Helpful Critical Review
Reviewed 7 February 2016

The packaging is nice, the service is friendly, the shop is cute. But the chocolate truffles are awful. I'm a swiss citizen. We know how good chocolate should taste like. Unfortunately Prestat's truffles are quite inedible. Come to Switzerland instead (check out Sprüngli in Zürich...More

3  Thank Fenugreek12
Reviews (37)
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1 - 10 of 21 reviews
Reviewed 2 July 2018 via mobile

The shop offers variety of chocolate and they are the best I have ever tasted. Nikolay and the staff are extremely helpful and always positive. Massive well done for the exceptional service to Nick and the team! Would definetly recommend people to visit...won't get disapointed!

Thank Mimi H
Reviewed 30 May 2018 via mobile

Only just been to this shop after watching it on TV. Called in May 30th 2018. Immediately was given a great welcome and inviting. The Gentleman behind the counter was professional in his explanation of the Establishment and the Royal Warrant that 1st fetched us...More

Thank Darren S
Reviewed 21 May 2018

We found this place from a tour of ''royal'' London. Amazing chocolates of the most unusual flavours. Gracious service.Violet cream and prosecco truffles were nothing like we had ever tasted before.

Thank LongbrTX
Reviewed 12 October 2017

Bought the jewel box and was really looking forward to trying these high end chocolates . Was so disappointed with every chocolate I tried . The chocolate did not have good quality chocolate taste and the filings were nothing special . Really wanted the next...More

Thank Angiegreen1
Reviewed 12 October 2017

First visited after seeing shop on a TV programme about royal warrants & since been back on many occasions. What sets brand aside for me, are suger free items ( not for everyone, but a lot of diabetes in my family & in my pursuit...More

Thank sean r
Reviewed 17 June 2017

A relatively-small shop, Prestat Chocolates packs a tremendous selection of delicious chocolates into its shop. Imaginative and diverse selection of flavors will delight the most experience dof chocoholics. Excellent hot chocolate. Samples are available. Chocolates are packed in attractive boxes and make popular gifts.

Thank V V
Reviewed 4 May 2017 via mobile

I come in here as they have a much better selection than in supermarkets and department stores. The chocolates are high quality and I recommend their banofee truffles. The chocolates are probably the tastiest things to come out of Park Royal.

Thank sheepygold
Reviewed 5 January 2017

Anyone who is out and about in the area of Sloane Square needs to seek out Prostate, an absolutely sweet little cafe and chocolate shop. We have frequented this spot over the past few years, enjoying coffees, tea, hot chocolate, croissants, scones,cookies, and sandwiches, throughout...More

Thank Sam W
Reviewed 17 October 2016

My friend and I found this unexpectedly and walked in for a hot chocolate and it was the best hot chocolate I have have tasted.

Thank Alexandra C
Reviewed 29 June 2016

The shop inside the Princess Arcade is a feast to the eye. Chocolate creations come in a great variety, and can be ordered in an assortment for 8gbp/100g (reasonable compared to The handmade chocolates at Paul A Young). The best in my opinion, is the...More

Thank YubaPrincess
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Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
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