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Louis Vuitton

17/20 New Bond Street, London W1S 2RB, England
+44 20 3214 9200
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Review Highlights
Extremely terrible experience in LOUIS VUITTON Heathrow Terminal 5

Extremely terrible experience and service in LOUIS VUITTON London Heathrow Terminal 5!!! I cannot... read more

Reviewed 3 weeks ago
Loi c
Beautiful products but some very rude staff and poor service at Bond Street LV

I love LV as I’m French and I shop regularly at their stores in Paris. Is sad the service in the... read more

Reviewed 4 weeks ago
nicolas_chew
,
London
via mobile
Read all 84 reviews
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Overview
  • Excellent48%
  • Very good7%
  • Average3%
  • Poor4%
  • Terrible38%
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Closed Now
Hours
Hours Today: 10:00 AM - 7:00 PM
LOCATION
17/20 New Bond Street, London W1S 2RB, England
Mayfair
CONTACT
Website
+44 20 3214 9200
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Reviews (84)
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"flagship store"
in 3 reviews
"london store"
in 2 reviews
"sales assistant"
in 2 reviews
"leather goods"
in 2 reviews
"menswear"
in 3 reviews
"merchandise"
in 2 reviews
"refreshments"
in 2 reviews
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1 - 10 of 75 reviews

Reviewed 3 weeks ago

Extremely terrible experience and service in LOUIS VUITTON London Heathrow Terminal 5!!! I cannot believe I had such as a terrible service in a International Luxury Brand!! Staffs are rude and discrimination! I was purchasing a METIS BAG, they check my passport and boarding pass...More

Thank Loi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I love LV as I’m French and I shop regularly at their stores in Paris. Is sad the service in the London flagship is not on same level as Paris. The staff are very arrogant and judgemental to all walking into the shop. I bought...More

3  Thank nicolas_chew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

Me and my fiancé went shopping in London Harrods store, ready to pay, however, we left with empty hand because the staffs and manager are not accept UK driving licence which is my fiancé are British who doesn’t carry passport at all in the UK!...More

1  Thank Junette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 May 2018

There is no LV in the cities where I stay in the UK. Before going to the London store, there were too many people and it took a long time to line up. So I chose to go to the official website to buy. To...More

Thank shoushou123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

I went inside the shop to have a look. The shop is very big and has a great collection. I think the service was not the best. The price level is off course high as expected. Recommended if you are interested in Louis Vuitton.

Thank Trond F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

You enter the most beautiful store with the most beautifully windows. Two shop staff on iPads ask you what you would like to purchase well they they try to figure out weather you are a big spender or not. You are told to walk around...More

1  Thank Farhana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2018 via mobile

Always wonderful visiting the new Bond Street Louis Vuitton store. The staff are exceptional and always welcoming offering refreshments when the sun shines

Thank ozzie504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

I have purchased Louis Vuitton items in Nice and Dubai before this, and the London store has to be the worst!! The staff are not helpful and only tell you to go somewhere else in the store to ask someone else. I had a strap...More

Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Definitely the very very best LV shop in the World,stunning service we had two people assisting us,nothing to much for them,Coffee,water,they arranged everything,even delivered our goods at the hotel. We will be back,they even send us a Email to thank us. Look after them.

Thank coen_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2018

Popped in to get my son a leather bracelet he wanted!....I'll b honest were not posh..lol...n thought we were gonna b out of place!....but no Very friendly staff n helped us with wot we needed...chatty n made my 18 yr old feel like a king...More

Thank gingermags181267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Questions & Answers
Mrsct2016
18 May 2017|
AnswerShow all 5 answers
Response from R G | Reviewed this property |
Don't go to Bond Street showroom Very rude customer service
1
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