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The House of Elemis

Open Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM
Review Highlights
It's ok, with some glitches

I was treated to the Couture touch package which is a facial and massage. When I booked I... read more

Reviewed 6 November 2018
True luxury

I can only recommend the wonderful house of ELEMIS. The moment I walked through the door I was... read more

Reviewed 14 October 2018
London, United Kingdom
via mobile
Read all 34 reviews
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Traveller Overview
  • Excellent53%
  • Very good8%
  • Average23%
  • Poor11%
  • Terrible5%
6 Nov 2018
“It's ok, with some glitches”
14 Oct 2018
“True luxury”
Open Now
Hours Today: 9:00 AM - 9:00 PM
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Suggested duration: 1-2 hours
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2 Lancashire Court | Mayfair, London W1S 1EX, England
+44 20 7499 4995
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Reviews (34)
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1 - 10 of 34 reviews
Reviewed 6 November 2018

I was treated to the Couture touch package which is a facial and massage. When I booked I specifically asked for a room with a shower as I was going out afterwards. The staff making the booking said she'd booked me into i t and...More

Date of experience: November 2018
Thank holidaychicLondon
Reviewed 14 October 2018 via mobile

I can only recommend the wonderful house of ELEMIS. The moment I walked through the door I was greeted with such hospitality it was wonderful. I was given tea water and made to sit comfy while I filled in a questionnaire. Then I was taken...More

Date of experience: October 2018
Thank ritad0me
Reviewed 25 May 2018 via mobile

Had an amazing facial at House of Elemis today. So attentive and relaxing from the second you walk in the door. I took my sister for a pregnancy treat we were taken to the penthouse which was an added surprise. Beautiful surroundings and so peaceful....More

Date of experience: May 2018
1  Thank charlotteh03
Reviewed 29 April 2018 via mobile

I booked. An hour treatment which should consist of 30 min facial and 30 min massage. What actually happened was therapist did a 20 min consultation and the 40 mins of treatment. If I wanted the skin lab I could have had a free consultation...More

Date of experience: April 2018
5  Thank FionaMcC
Reviewed 12 March 2018

I booked a Biotec Line Eraser facial at House of Elemis as a treat to myself. The facial itself was brilliant, and the therapist really looked after me. She also analysed my skin under a machine beforehand, which was really interesting & helped her identify...More

Date of experience: March 2018
10  Thank Lucy162
Reviewed 13 February 2018 via mobile

One of the best facials I’ve ever had. My skin feels like velvet. I’m over the moon with the results, thank you.

Date of experience: February 2018
Thank Fogfield
Reviewed 17 October 2017

What a shame, I had a relaxing massage and facial (although far from the best) and was then hard sold products (which I can partially understand at least attempting) BUT put in a very awkward public situation told they had added a percentage 'service fee'...More

Date of experience: October 2017
7  Thank JulesH549
Reviewed 29 August 2017

I came to the house of elemis for a little treat to myself before starting a new job. I wanted to have a facial, so I called the spa and spoke to a lovely lady who's name I cannot remember but she was really friendly...More

Date of experience: August 2017
Thank ilove2party
Reviewed 14 July 2017 via mobile

I had booked a facial using a voucher. The therapist said the electronic one was better (40 dearer) which I was annoyed about but having made the journey.... On the way out I noticed a July offer for 85 I asked about this and was...More

Date of experience: July 2017
6  Thank yadgiry
Reviewed 28 May 2017 via mobile

We had an opportunity to visit the House of Elemis for an indulgence. From the moment we arrived we received world class service, the staff were exemplary and the whole environment was amazing, we would highly recommend.

Date of experience: May 2017
Thank 912stevew
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Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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