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The Original London Sightseeing Tour

| The Original London Visitor Centre, London SW18 1TB, England
+44 20 8877 1722
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US$ 42.44*
and up
The Original London Sightseeing Tour: Hop-on Hop-off
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US$ 90.30*
and up
London Combo: Hop-On Hop-Off Tour and London Eye Champagne Experience
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Experience the best of London aboard The Original Tour's famous red open-top buses. London's most popular sightseeing tour offers its guests the ultimate introduction to the capital and includes entertaining English-speaking guides, an unrivalled fleet of superb modern buses, three main tour routes, two of which offer full multi-lingual commentary, 3 fascinating free walking tours, a fantastic free Thames Hop-on Hop-off river cruise pass, and an exclusive Kids' Club. All hop-on hop-off tickets are valid for 24-hours or 48-hours across over 80 conveniently located stops
  • Excellent41%
  • Very good29%
  • Average13%
  • Poor9%
  • Terrible8%
Travellers talk about
“yellow route” (281 reviews)
“live commentary” (255 reviews)
“hop on hop” (281 reviews)
Closed Now
All hours
Hours Today: 08:30 - 18:00
Suggested Duration: More than 3 hours
LOCATION
| The Original London Visitor Centre, London SW18 1TB, England
Westminster
CONTACT
Website
+44 20 8877 1722
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Reviews (4,779)
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1 - 10 of 4,110 reviews

Reviewed yesterday

Unfortunately, when we got to the bus stop, the attendant scanned our ticket, and then we couldn't board the bus because it was full. The next bus that came through about 30 minutes later was also full. Finally, we started walking the route. At each...More

Thank Ross C
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded today

Dear Ross, Thanks for much for your review. I'm sorry to hear that your experience was not positive. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 2 days ago via mobile

Arrived in London the Day before - my two teenage Sons first trip to this amazing City!! We went with the tube to Piccadilly Circus and walked directly to the Visirors Information Centre. The young female assistant were very helpfull and when I asked for...More

1  Thank thegr8dane
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded today

Dear thegr8dane, Thank you for your review. I am very sorry to learn about your experience. We have been made aware of the circumstances and unfortunately have found that a mistake was made when your voucher was converted into the ticket, which should have been...More

Reviewed 3 days ago via mobile

We loved the tour - gives you a great overview of the city. Plenty of buses, so not much wait time. Entertaining guides. Must do when first to London.

Thank Susnairn
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded yesterday

Hi Susnairn, Thanks so much for your lovely review, it really is great to hear about your experience of our tour. Hope we can welcome you back onto our buses one day! Best wishes from us all at The Original Tour

Reviewed 3 days ago

We did this on a Sunday and found there to be moderate traffic but not too bad. I would definitely recommend doing this on a day when traffic is at a minimum. I didn't book this ahead of time but had no problem getting on...More

Thank islandhopper68
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded yesterday

Hi islandhopper68, Thanks so much for your lovely review, it really is great to hear about your experience of our tour. Hope we can welcome you back onto our buses one day! Best wishes from us all at The Original Tour

Reviewed 4 days ago via mobile

For people on a limited timespan, I do recommend a tour bus in London, and there are a number of competing companies. The Original Tour bus say they're the oldest tour co., now offering recordings in 12 translated languages (by earbud). Big Bus seemed more...More

1  Thank AnLily
Reviewed 6 days ago via mobile

I'm glad that I got a good price by internet - £32 would be too much to pay for the service. We waited fir 25 minutes at Trafalgar square fir a bus that never came - 2 drive by without stopping. Then walked to the...More

1  Thank 444barbs2015
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded yesterday

Hi 444barbs2015 Thanks for much for your review, it is great to hear your experience of our tour. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 6 days ago

Really thumbs up for both the cruise and walking tours that were included. Lots of fun and great guides. The bus guides were "OK", getting seats on the top was difficult which was frustrating for the family. Also the frequency of some of the lines...More

Thank MyBTJ
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded yesterday

Hi MyBTJ, Thanks for much for your review and are glad to see you enjoyed your time in London. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 1 week ago

It was very busy on London streets on the Saturday we visited. There was a demonstration as well. The drivers/staff were very unfriendly. One screamed at a couple - I don't know why. I just assume they complained about the slow service. We hopped on...More

Thank difelidi
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 6 days ago

Dear difelidi Thanks for much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 1 week ago

We spent the day in London prior to our cruise and were looking for a way to have a more organized experience that gave us some flexibility. We have never been to London and with only one day we wanted to see the highlights and...More

1  Thank Jennifer R
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 6 days ago

Dear Jennifer, Thanks for much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 1 week ago

London traffic is specific and the best way to move there is by foot. However, we were waiting for our original tour buses most of the time while the competitors (eg big bus)were coming and going and coming and going and were waiting and waiting.........More

Thank gabrielaurminova
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 6 days ago

Dear gabrielaurminova, Thanks for much for your review. I'm sorry to hear that your experience was not entirely positive. London traffic is certainly (in)famous and we are always looking into how we can make the experience more positive at these times. We really appreciate all...More

Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
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Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
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Questions & Answers
kanana86
Where can I get a refund? Absolutely a terrible service. I live in London and have used other companies before but like to switch around. I had family visiting and opted for this company. Nobody informed us of the route changes. We stood like idiots in a few points waiting to be picked up. I know to a certain point protests are out of your hands guys but its your job to inform paying customers they're not getting what they paid for or of changes in your services (ex have someone stand in the points of pick up the service is never coming or send an email). We paid for this bus and ended up riding tubes and buses because you couldn't even have the decency to answer the damn phone. When after walking for hours I finally made it to waiting for the purple route at 7:45 pm (was never told there wouldn't be one at this hour because when they sell you the tickets they say the last bus is 9 pm, so you assume it applies to all busses). A reimbursement should be the minimum courtesy I should get, it was a wasted last day in London for my relative visiting. He even missed a walking tour with a different company as we took a ridiculous detour for 20-30 min in the opposite direction (back on westminster bridge through God knows where), which I get is not your fault, I get it, but the problem is NOT INFORMING YOUR CUSTOMERS. We could have gotten off before but didn't know what was going on.
2 July 2017|
AnswerShow all 3 answers
Response from Carol F | Reviewed this property |
Get on Twitter and tell everyone. I too waited at bus stops where the route had changed...even if no staff to be there and tell you, surely some info on the bus stop sign would be minimum courtesy?
0
Votes
Houghie1
10 May 2017|
AnswerShow all 4 answers
Response from TheOriginalTourLDN | Property representative |
Hi Houghie1, our buses do stop at Kings Cross station in the morning and in the evening (Orange Route). And yes, you can hop-on hop-off as many times as you want. Best regards, Max
0
Votes
hyeraz
2 May 2017|
AnswerShow all 7 answers
Response from roypat2 | Reviewed this property |
I am not sure, sorry !!
0
Votes