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Cineworld Cinemas

13 Coventry Street, London W1D 7DH, England
+44 871 200 2000
Review Highlights

Cineworld doesn't care about their unlimited card customers. Reasons. If you complain they don't... read more

Reviewed 2 March 2017
London, United Kingdom
via mobile
Forgot my cineworld card so bluntly refused every by staff then manager

I explained I'd forgotten my card and showed my prebooking on my phone as well as offering to show... read more

Reviewed 27 December 2016
kamaljeet raj d
London, United Kingdom
via mobile
Read all 35 reviews
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  • Excellent14%
  • Very good14%
  • Average11%
  • Poor14%
  • Terrible47%
2 Mar 2017
“Basildon ”
27 Dec 2016
“Forgot my cineworld card so bluntly refused every by staff then manager”
13 Coventry Street, London W1D 7DH, England
+44 871 200 2000
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Reviews (35)
Traveller rating
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1 - 10 of 35 reviews

Reviewed 2 March 2017 via mobile

Cineworld doesn't care about their unlimited card customers. Reasons. If you complain they don't care. Your in a twelve month contract so They take your money but don't care about how your treated .I was told if I cancel my membership I will have debt...More

Thank essexguys
Reviewed 27 December 2016 via mobile

I explained I'd forgotten my card and showed my prebooking on my phone as well as offering to show other forms of I'd for them to check against the system including my bank account statement showing my monthly subscription to Cineworld but bluntly told they...More

4  Thank kamaljeet raj d
Reviewed 10 October 2016 via mobile

Hi my name is Sherman and I am a unlimited red card holder and I had been for a movie at cineworld wembley last night( 10th October 2016 at 8.40pm ) while watching the movie I was very hungry,so I thought I'll have a hot...More

Thank Sherman P
Reviewed 14 September 2016

seen finding dory loved every minute im a premium member so its all good had a small screen but still good

Thank 818angela99
Reviewed 26 August 2016

A white male in his 50s decided to hit me on the head for sending a text message before the movie started. I told a staff, they get their manager. The manager talks to the man, takes his side of the story and tells us...More

1  Thank Jsmysn
Reviewed 1 August 2016

Not worth the money you spend for movie...... a. small screen, nt get a feel for going out to watch or have an experience.................................................................................

Thank Dhananjay V
Reviewed 3 July 2016

This cinema is relatively new. Good experience, it has 9 screens and there is a Starbucks inside the cinema where you can meet with friends or family before or after the movie. The cinema is within the London Designer Outlet Complex so there are several...More

Thank Nerisa J
Reviewed 30 June 2016

This is our nearest cinema, within walking distance - otherwise we would not use it. It is VERY common the ticket machines not to all be able to print your tickets - resulting in re-queueing at the ticket desk (always understaffed) and then missing the...More

Thank Stephen J
Reviewed 6 April 2016

If you enjoy spending 40 minutes trying to get a parking space then this is the cinema for you! I complained to them that the parking was awful and that I missed the first 40 minutes of the film and they said that "the car...More

Thank Steven H
Reviewed 23 March 2016 via mobile

Visited Cineworld Fulham Road. Very old and worn out premises. Seats old and well worn. Not at all comfortable. The place seemed in dire need of a clean. Very few staff around to answer any queries. More interested in selling popcorn. Not an enjoyable experience

Thank TripMember061620171
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
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