The London Dungeon
The London Dungeon
4
10:00 AM - 6:00 PM
Monday
11:00 AM - 6:00 PM
Tuesday
11:00 AM - 6:00 PM
Wednesday
11:00 AM - 6:00 PM
Thursday
11:00 AM - 6:00 PM
Friday
11:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
The London Dungeon, one of the UK’s most iconic attractions, has reinvented itself now as a bigger, bolder and better attraction in the vast underground vaults of County Hall on the South Bank, next to the EDF Energy London Eye. The all new multi-million pound attraction will bring 1000 years of authentic London history to life with a unique mix of talented live actors performing in scarily funny shows, stunning special effects, edge of your seat surprises and two exciting thrill rides. Guests will embark on a journey through a dramatic London landscape going back ten centuries. They will be guided through ghastly plague-ridden streets, witness Guy Fawkes’ dramatic plot to blow up Parliament, travel back to Jack the Ripper’s bleak Whitechapel and walk beneath London’s foreboding medieval gates. There are new shows and rides which are more dramatic and surprising than ever, new funnier scripts, more theatrical costumes and styling and more talented actors to play even more colourful villains and blaggards.
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Admission tickets
from ₹3,151.83
All you need to step foot in the door.
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The area
Address
Neighbourhood: Southbank
Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
How to get there
  • Waterloo • 5 min walk
  • Embankment • 7 min walk
Reach out directly
See what travellers are saying
  • DBAZ05
    Austin, Texas13 contributions
    5.0 of 5 bubbles
    Unexpected Highlight of our London Trip
    My teenagers insisted we do this, so I booked it begrudgingly. I thought it would be silly or too scary. But it ended up being the unexpected highlight of our trip! My kids loved the experience and they were amused that I was picked on on at most of the stops, including being the person locked up in the courtroom as a witch. That scene was actually terrifying, but in a fun way. We enjoyed all of it, and I liked that my kids learned a little bit about British history during the visit as well. We also enjoyed the pub at the end of the visit - it was a good place to relax and laugh about our experience. We skipped looking at our photos at the end, but then I scanned the QR code later that night and loved the photos, so I purchased them online. It was well worth the 10 GBP they charged for the four digital photos. Don't hesitate to book this, especially if you have teens!
    We think you have great taste and for this review King Henry would like to meet you to thank you personally....not often you get to meet the King. Remember to bow, he does love a good beheading and has sentenced people for crimes less than this. Come back and visit us again soon....IF YOU DARE 💀💀💀
    Written 25 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Written 23 June 2023
  • Jacob D
    Bath, United Kingdom5 contributions
    3.0 of 5 bubbles
    Picture imperfect
    First off I want to say that the performers are all fantastic, scary enough for youngsters and witty enough for adults (one performer even commenting on how big my forehead was which I would have taken issue with if he wasn't right!). Overall the experience was great and the client I took to see it (I'm a care worker who was taking them out for the day) had an awesome time. For me, however, the experience had a disappointing ending as, in order to get to the photos we had taken printed off we needed a card with a bar code that staff handed out to guests. We weren't given a card, and when I told the staff at the printing station I was told as there were so many guests that day they'd be hard pressed to find our pictures. Odd, as I saw the pictures of me and my client on the preview screen. I was initially told to ask at the printing station but to not hold out much hope of getting the pictures by a young red headed girl. Who proceeded to look to go to the station she said I had to go to and engage in a social conversation, at one point even looking up at me with an annoyed expression. I asked another member of staff, who sent me to yet another member of staff who told me we couldn't get rhe pictures. The performers were great, the retail staff were appalling and made it really obvious they didn't care and wouldn't put the effort as it was an inconvenience. Waiting around to get shoed away delayed us in getting to our next activity, which was Shrek's Adventure, meaning my client missed out on part of his day out. Finish time for the dungeon and start time of Shrek were booked far apart initially, and the cross over between the Finish and start time of the two activities over lapped because of train delays, but we were waiting for well over 15 minutes waiting for someone to help us and missed the start of Shrek by less then 5 minutes.As I was working and wanted to try and get to my clients 2nd activity I didn't contest the dismissive attitude of the staff, who lied straight to my face about not being able to find the pictures when I could physically touch the preview screen they were on. I don't care they were chatting, I don't care if they thought my client having downsyndrome made him insignificant to them. I didnt contest because I was short of time. I am also a professional and take pride in my job, something the three members of staff (the red haired especially) clearly lack and was not going to call their attitudes out and distress my client. I am contesting now, as there vapidness has caused me professional emabaressement and it is unacceptable. I look forward to hearing from someone presently. Also, if you have the pictures I would like them printed off and sent to my clients mother, who made the booking and whose address you should have. Regards Jacob
    3 stars! The jester is so happy to hear, they have promised to write a song especially for you. They might even perform it to the King if you change this to five stars 😏 😏 😏 We have responded to your email and would once again like to apologise for the disappointment. If you would like to reply to our email, we can get your photos sent to you and turn this negative interaction....INTO A 'ORRIBLE ONE!!!!
    Written 3 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled on business
    Written 26 July 2023
  • nicolamicklewright1
    Wincanton, United Kingdom4 contributions
    4.0 of 5 bubbles
    Excellent entertainment all round!! Not for younger children though, in my opinion
    Excellent entertainment and quite educational, with lots of adult humour. Please consider the age of your children, should you take them. Parts of the tour are quite frightening for little ones, who don't understand, that it's just acting. Sadly, I saw at least two children both aged about 7/8 years, who were very frightened and crying. They had to be taken out. I hope they didn't have nightmares.
    4 stars! Our Plague Doctor is pleased to hear it and has offered to remove your buboes in return for five stars 😏 😏 😏
    Written 31 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with friends
    Written 26 August 2023
  • Meme R
    Kenilworth, United Kingdom282 contributions
    5.0 of 5 bubbles
    Worth going and look out for 2 for 1 tickets
    Many years since been to London Dungeon. Had more recently been blackpool dungeons and loved it. This was just as good. Boat ride to start was good. Some bits still same even after all these years and despite knowing what was coming still jumped. Acting was superb. Good 2 hour experience Drop ride was not working which was disappointing but did detract from the visit. We got 2 for 1 tickets as travelled by train so only cost £17 each so was worth doing
    5 stars! For this review, our honourable judge Lord Wendy Farquar has declared you to be NOT GUILTY
    Written 31 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with friends
    Written 27 August 2023
  • LadyR
    Dorset, United Kingdom27 contributions
    4.0 of 5 bubbles
    Fun family activity
    Had a fun time here- actors were very good and really got into the spirit. You do get picked on to get involved which was fun (and scary!). Were some very young children in our group who were scared and not tall enough for the 2x rides. Would say best for those over 10yrs of age.
    4 stars! Dare you return and face the streets of Whitechapel once more? But beware, danger lurks around every corner….
    Written 31 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 28 August 2023
  • LolaMay30
    Liverpool, United Kingdom127 contributions
    5.0 of 5 bubbles
    The darker side of London…
    Great attraction, the actors really do make history come alive and give stellar performances. The level of detail is really good, and the interaction adds an extra layer of interest. The only downside was that the boat ride had been shut down and no advanced warning had been given, so I wasn’t aware until I was entering the dungeon and had already paid. Would definitely go again though!
    How thrilling. Sweeney Todd would love to welcome you back to the Dungeon soon… perhaps for a haircut, or a shave… Sweeney is always slashing his prices 💀
    Written 5 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled solo
    Written 29 September 2023
  • Samantha Y
    Manchester, United Kingdom78 contributions
    3.0 of 5 bubbles
    Not worth the price
    I suppose at the end of the busy season some of the actors are a bit bored of it by now, and it shows. (The Witch and the Torturer were the best by far though - they made this 3 stars rather than 2) The real downside was the MASSIVE size of the groups. Far too many people in one group meant a lot of standing around and means you can't always hear or see what's happening. It also really spoils the interactive side of it. Blackpool Dungeon was a much better experience. It wasn't really worth the money paid, and the photos at the end were not very good and hugely overpriced.
    Well, well, well… the Plague Doctor is pleasantly curious with your review… perhaps you can return to them for another check up so that they can discover how to make that 5 stars 💀 Our Dungeon is recommended for ages 12+ but allows for parental guidance if any of our younger traitors feel brave enough to enter. Some of our younger traitors can get scared but often many are having a thrillingly 'orrible time as the venture through with glee. Come back again soon if you dare 💀 Please send an email to ldguestexperience@merlinentertainments.biz to let us know more.
    Written 19 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 11 October 2023
  • eleanor_hills
    Bristol, United Kingdom54 contributions
    5.0 of 5 bubbles
    Family trip
    Loved this! We went with our two daughters who are aged 9&11. We were worried the 9 year old wouldn't like it but she did. The actors are amazing and, although it was very busy, they managed the crowds well. We were split into group of 20-30 people and it was great. Such a fab way to spend the time and well worth the money
    5 stars! Huzzah my friend! The Conspirator thanks you for your schemes. Come back again soon for another venture through the cellars! But beware! The guards are everywhere 💀
    Written 19 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 26 October 2023
  • Bob W
    Tamworth, United Kingdom85 contributions
    3.0 of 5 bubbles
    I’m sure you can pack a COUPLE more people in…
    Much like Madam Tussaud’s…far too many people in one go. Cramming people in to each area really spoils it, and the pace you have to move in order to get everyone through? Enjoyment down the pan! Good old Merlin operational model wins again! Get as much money as possible in as short a space of time as you can! That said…if you can stomach the battery-hen conditions, the attraction isn’t bad. The actors really give it their all (sometimes maybe too much all) and they make the attraction fun and interesting so well done to them all…well, most of them. It’s a fun recollection of some of london’s dark history. Minor point: because of the cramped conditions, can I recommend lockers so coats and bags can be stowed prior to going in? Might save some room so you can get a few more paying customers in at once… …you’ll probably get more eggs out of us then.
    Sweeney Todd noticed a few whiskers on you. Come back soon for a 5 star shave! Please send an email to ldguestexperience@merlinentertainments.biz to let us know more. I don't know what you mean about eggs though
    Written 19 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with family
    Written 3 November 2023
  • norfolkanbooze
    84 contributions
    5.0 of 5 bubbles
    Great fun
    Had a really fun time, I was selected 3 times to participate, I was called a liar, booed at, called a traitor, and had to sing and dance, all in the name of having a good time. We last visited the dungeons in 2008, at the old location and yet the surprise ride at the end still got me 😂. The staff are absolutely fabulous in the role that they play. Stayed and had a cocktail in the tavern afterwards.
    Huzzah! I see that you managed to escape the Witch's curse this time. Perhaps you will return to us in the future and try and to survive her curse once more 💀
    Written 19 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written 8 November 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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helenmesser
Birmingham, UK147 contributions
5.0 of 5 bubbles
Jun 2024 • Friends
Im a British citizen and been to London loads of times for work and pleasure. I’ve never really been into the touristy things because as a British citizen I often think “why should I bother?” But this place is definitely worth a visit.

My only complaint is how long it takes to start the experience. From the moment we were admitted it felt like we were still queuing for a good 20-30 minutes to actually start the tour… but once it starts it’s unforgettable.

It’s definitely worth visiting. It’s a brutal and interactive insight into our history and the gruesome but very real experience of living in Britain in historical times. The actors are superb and i absolutely loved it. I went with friends but I’d bring my children here though I suggest it’s not suitable for children under 10 years of age. It can get a bit scary at times.

But it’s great fun. Lasts about 90 minutes. Thank god there’s a bar at the end because a stiff drink is probably needed afterwards!

Just go and enjoy it.

No photos as cameras are strictly not allowed but you’ll understand why when you’re there
Written 18 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

steve k
Forest of Dean, UK20 contributions
3.0 of 5 bubbles
Not quite what we were hoping unfortunately, don't mind a little roleplay from the actors as adds to the tour but what we really wanted was some good clear history explained of that period & not some sort of Shakespearean stage show where you actually got little very information but in place just some over the top acting, yes I'm probably a grumpy old sod but could do so much better.
Written 18 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gillian W
Larbert, UK7 contributions
5.0 of 5 bubbles
Jun 2024 • Friends
The whole experience was awesome. Actors were great as they took us back in time to Whitechapel, Jack the Ripper, the plague and sweeney Todd. Great work guys
Written 14 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mradul A
1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
It was a really amazing experience, the way they all performed, the accuracy of the smell, and the effects were just amazing, would definitely visit again on my next trip!
Written 13 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lorrylos
51 contributions
3.0 of 5 bubbles
Apr 2024 • Couples
The actors during the tour clearly enjoying themselves were good and played their parts well which was totally different to those who greeted us on arrival. They were rude and aggressive. We arrived from bright sunshine outside into the near pitch black darkness of the dungeon, we could not see everything around us immediately so pushing us to move on was not helpful or appreciated.

Once the tour starts as said previously the actors are good and the stories well told, however it was all quite rushed and the ride at the end of the tour was a little underwhelming. We did not think the tour was at all scary but the history stories about London’s past were interesting.
Written 12 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

l g
Hampshire, UK211 contributions
4.0 of 5 bubbles
This is a great fun way to learn about the history of London. It's not for the faint hearted and I wouldn't recommend this for children under 12 as some of it is a bit grim but the staff were really good and it was thoroughly enjoyable and entertaining. The only reason I didn't give it 5 stars is due to the £75 entry fee which in my opinion is overpriced especially as it only takes about an hour and a half from start to finish so thank goodness we have Merlin passes.
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Victoria S
Paradise, Canada176 contributions
5.0 of 5 bubbles
My husband and I booked this thinking it was a more traditional museum, but we were very wrong. It's much more in the style of a haunted house, with jump scares, sudden noises, furniture moving, etc. The experience was so much fun, and the actors were truly fantastic. You have the option to skip the drop ride at the end if that's not your speed, too! Keep in mind that the actors do not touch you, so you do not need to fear being grabbed or shoved. Worth a visit!
Written 9 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

The Father
Guildford, UK28 contributions
4.0 of 5 bubbles
Mate, this was good but.. calm down actors. It was quite gruesome at times, my friend passed out lol. The ride was good. A good day out for TEENS!!!!
Written 9 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ahmed J
London, UK6 contributions
3.0 of 5 bubbles
Experience was great, however when I initially booked the tickets it said we would get two rides included. When we got there it was only the 1 ride we asked the staff what happened they had said one of the ride was not working snd it's under repairs. Gutted
Written 9 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Val G
3 contributions
3.0 of 5 bubbles
Jun 2024 • Solo
Very underwhelmed. Actors were good but I just felt that we were all being herded around in the dark. I did the Edinburgh Dungeon and thought it was much better.
And the price of a ticket 🙄
Written 6 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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The London Dungeon - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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