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Fortnum & Mason

#5 of 690 Shopping in London
Certificate of Excellence
Neighbourhood:
Mayfair
As featured in No Frills London
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Address: 181 Piccadilly, London W1A 1ER, England
Phone Number:
+44 20 7734 8040
Website
Today
10:00 - 21:00
Open now
See all hours
Hours:
Sun 12:00 - 18:00
Mon - Sat 10:00 - 21:00
Recommended length of visit: <1 hour
Description:

From a small grocery store in Piccadilly in 1707, has grown a celebrated...

From a small grocery store in Piccadilly in 1707, has grown a celebrated store with an international reputation for the exclusivity and quality of the products it sells.

Fortnum's Food Hall is an irresistible display of gourmet pleasures, from chocolates and biscuits to smoked salmon and Stilton, vintage marmalade and seasonal produce. Passionate about provenance, we are proud to recommend every jar, spoonful and slice for our hungry customers.

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Book In Advance
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US$ 69.76*
and up
Independent Shopping Tour of London with Private Driver
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US$ 22.32*
and up
London Night Sightseeing Tour
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US$ 32.95*
and up
London by Night Independent Sightseeing Tour with Private Driver

TripAdvisor Reviewer Highlights

Read all 2,316 reviews
Visitor rating
  • 917
    Excellent
  • 349
    Very good
  • 104
    Average
  • 99
    Poor
  • 101
    Terrible
An institution

This place is an institution, with a doorman to welcome you in and open the door. Go up the lovely old staircase and visit the gentleman's accessories dept. Down in the basement... read more

5 of 5 bubblesReviewed yesterday
Jeremy C
,
Derby, United Kingdom
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2,316 Reviews from our TripAdvisor Community

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Showing 1,570: English reviews
Derby, United Kingdom
Level Contributor
61 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This place is an institution, with a doorman to welcome you in and open the door. Go up the lovely old staircase and visit the gentleman's accessories dept. Down in the basement is the food hall where there are usually several wares avavilable to taste for free-on this visit we enjoyed cheese, meat, humus and President Obama's favourite chocolssus biscuits!... More 

Helpful?
Thank Jeremy C
Shrewsbury, United Kingdom
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Service takes you back in time ambiance is beautiful very attentive food indulgent Very delectable a must if you've never been for afternoon tea indulge yourself Pay extra for champagne afternoon tea then perfect for a little shopping afterwards downstairs

Helpful?
Thank Jaydle15
Northampton, United Kingdom
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

My daughter and I had a tasty afternoon tea at Fortnum and Mason, I would thoroughly recommend it for the experience.

Helpful?
Thank KayPTaylor
Long Beach, California
Level Contributor
64 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW

I had ordered a personalized champagne to be brought to our table in the fourth floor tea room. Did not work out, a visit 2 hours later to the 1st floor customer service brought no light, a return visit 4 hours later ended in information bottle was not paid?. A visit 5 hours later with proof of payments finally yielded... More 

Helpful?
Thank Peter U
Jerusalem, Israel
Level Contributor
58 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

We ordered scones and drinks late afternoon A lovely Italian waitress served us The scones were hard and not fresh The clotted cream was stale We complained and were served once again with scones heated in a microwave or reheated somewhere . Strawberry jam without strawberries... Complained to a man in charge of the Gallery who was quote cocky and... More 

Helpful?
Thank Nonie20
La Romana, Dominican Republic
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

We had high expectations based on previous visits to The Gallery, the fine dinning aspect and the service is not very good when you are spending several hundred pounds!! Very disappointing!!

Helpful?
Thank Passion-P-Adventures
Redhill, United Kingdom
Level Contributor
34 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We needed a meeting place to start the day in London and The Gallery at Fortnum and Mason's came out tops for our party of seven with great service and very tasty well presented food and drink. All seven of us agreed it was a great way to start our day!

Helpful?
Thank Andy R
Level Contributor
77 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

I got 6 mince pies from fortnum and mason for 10.95 because i liked there mince meat in a jar but sorry these are awful mince pies the mince meat was like mush and the pasty just broke up when you picked it up,i sent email to fortnum and mason and all i got back from them was if might... More 

Helpful?
Thank Matthew S
Panama Province, Panama
Level Contributor
36 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

I went for tea at the famous F&M, there was two of us, we sat in the 4th floor tea room, and wanted to have one grand tea (made up of sandwiches .. scones.. cakes etc) between us and a tea to drink for the two of us.. NO cant do that ! Each one has to have thier own... More 

Helpful?
1 Thank LAEAI
Amsterdam
Level Contributor
67 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I used to meet friends here for High Tea when I lived in London and worked around the corner - forty years ago! Although it has changed, the ambience and beautiful presentation has not. The windows were beautifully dressed for Christmas, a delight! We went up to the mezzanine and had foie gras, crab and a few glasses of bubbly.... More 

Helpful?
Thank Aemstelhuys

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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