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Sanook Spa

Open Now: 10:00 AM - 7:00 PM
Open today: 10:00 AM - 7:00 PM
Review Highlights
Average

This was a Groupon Romancing the Stones deal for 2. The massage and facial was great, sadly the... read more

Reviewed 18 December 2017
MissyM1974
,
London, United Kingdom
Not as expected

I got a voucher for the spa, but I was disappointed as I was expecting more from a luxury hotel in... read more

Reviewed 18 February 2018
Debsmazzi
,
Greater London, United Kingdom
via mobile
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Traveller Overview
  • Excellent7%
  • Very good42%
  • Average7%
  • Poor23%
  • Terrible21%
17 Feb 2018
“Not as expected”
18 Dec 2017
“Average”
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19-21 Great Marlborough Street | Courthouse Hotel, London W1F 7HL, England
Soho
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+44 20 7297 5563
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Reviews (38)
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1 - 10 of 38 reviews
Reviewed 18 February 2018 via mobile

I got a voucher for the spa, but I was disappointed as I was expecting more from a luxury hotel in central London. The spa is very small and the facility looks dated and not well kept. You visit this place to relax a bit...More

Date of experience: February 2018
Thank Debsmazzi
Reviewed 18 December 2017

This was a Groupon Romancing the Stones deal for 2. The massage and facial was great, sadly the changing area was average and it got worse when the shower trickled luke warm water, in other words did not work properly! As the girls had left...More

Date of experience: December 2017
Thank MissyM1974
Reviewed 3 September 2017 via mobile

We visited the spa as a treat day for my friends birthday. We had booked for the hot stone massage, facial and use of the facilities. I have visited a number of spas and was expecting good things from a 5* hotel but I was...More

Date of experience: January 2017
Thank Sarah S
Reviewed 1 July 2017 via mobile

Was a little anxious about this visit judging by some of the reviews. However, we were pleasantly surprised! I can only assume that a new staff team are in place. It is small but they tend to work it so that only two people are...More

Date of experience: July 2017
Thank AmbridgeGirl
Reviewed 12 May 2017

This is an excellent spa but I was glad I read up on the facilities and other reviews before attending. (hence the title of my review!) -In the hotel its down the steps to lower level but ask at reception and they will point you...More

Date of experience: April 2017
Thank cowcat80
Reviewed 16 March 2017

Went to the Sanook Spa as a birthday gift for my friend and boy was it terrible! We arrived just on time but spent 30 minutes trying to get Groupon voucher code for the inexperienced staff to redeem the voucher. Had a terrible massage which...More

Date of experience: February 2017
Thank LondonTown2105
Reviewed 11 February 2017

This was a Groupon voucher for myself and daughter for Christmas. On arrival there was no reception, which we found strange and no-one around, we weren't sure whether we should wait or go ahead into the spa; luckily reception in the main hotel were helpful...More

Date of experience: February 2017
Thank Sandra G
Reviewed 4 February 2017

My daughter & I were using up a Groupon voucher that we received for Christmas. The welcome was efficient, however we were rather surprised & disappointed by how small the facilities were. We had hot stone massages & facials which I enjoyed but my daughter...More

Date of experience: February 2017
Thank Mouse_hold
Reviewed 4 August 2016

My daughter and I visited with a Groupon for hot stone massages and facials. In the communications prior to our appointments, we found the staff pleasant and responsive. On the day I was slightly surprised by how small the facility is. There is no reception...More

Date of experience: February 2016
Thank Sarah M
Reviewed 20 June 2016

Contrary to the other reviews I was very pleasantly surprised with my experience at the Sanook Spa. We bought the deal from Groupon which included a hot stone massage and a facial. We arrived slightly early and made sure we printed the voucher (having looked...More

Date of experience: June 2016
Thank kayleighjp2016
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Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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