We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Baglioni Spa

60 Hyde Park Gate, London SW7 5BB, England
+44 20 7368 5700
Website
Save
Review Highlights
Birthday spa trip

Took my partner here for his birthday, he loved it, the massage and steam was excellent as well as... read more

Reviewed 6 February 2017
Yannicke C
via mobile
Excellent spa break!

I booked the spa and afternoon tea package to celebrate my parent's anniversary. The spa was... read more

Reviewed 7 November 2016
Simran A
Read all 21 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
More
Welcome to the new Baglioni SPA, a hidden gem in the heart of Kensington. Designed by Rebosio+Spagnulo, the renovated Baglioni SPA is the ideal place to relax body and mind and restore well-being for a full caring and personalized experience. Open to both hotel guests and external clients, the Spa offers female and male Steam rooms, 3 treatment rooms for massages, facial and body treatments with Natura Bissé products and beauty services.
  • Excellent73%
  • Very good9%
  • Average4%
  • Poor0%
  • Terrible14%
6 Feb 2017
“Birthday spa trip ”
7 Nov 2016
“Excellent spa break!”
LOCATION
60 Hyde Park Gate, London SW7 5BB, England
South Kensington
CONTACT
Website
+44 20 7368 5700
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
75
Reviews (21)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 21 reviews

Reviewed 6 February 2017 via mobile

Took my partner here for his birthday, he loved it, the massage and steam was excellent as well as the customer service, very clean and tidy. Would definitely recommend this hotel to anyone planning a weekend or a day At the spa. The afternoon tea...More

1  Thank Yannicke C
Alessandro C, General Manager at Baglioni Spa, responded to this reviewResponded 11 February 2017

Dear Guest, Thank you for sharing your Hotel experience with us! We love to offer unforgettable experiences and to ensure all our guests are looked after before and during their stay. We look forward to welcoming you back soon at the Baglioni Hotel London. Best...More

Reviewed 7 November 2016

I booked the spa and afternoon tea package to celebrate my parent's anniversary. The spa was beautiful - small but gorgeous. The staff were very helpful, on hand to help and answer any questions we had. The changing rooms (for men/women) had the steam rooms...More

Thank Simran A
Alessandro C, General Manager at Baglioni Spa, responded to this reviewResponded 7 March 2017

Dear Guest, Thank you for your review and for enjoying our services. We hope to welcoming you again soon at the Baglioni Hotel London. Do not hesitate to contact us for future reservations. Best regards, Alessandro Convertino General Manager

Reviewed 28 September 2015

Came here using the amazon local voucher. The spa is quite small - there is a steam room in the changing room, which is an unusual set up, and unfortunately it didn't seem to be switched on when I arrived, but once it got going...More

Thank Alex W
Silvia B, Manager at Baglioni Spa, responded to this reviewResponded 20 October 2015

Dear Guest, Thank you for your review and for enjoying our services and facilities. Do not hesitate to contact us for future reservations, we look forward to welcoming you soon for another treat... Best regards, Silvia Bonetti Hotel Manager

Reviewed 24 May 2015

Arrived at the hotel was very impressed as we walked in, however the spa felt a bit dungeony,quite dark, no natural light. Taken to changing room, but could not believe the sink was out of action? weird, why had this not been attended to in...More

1  Thank KERRY F
Silvia B, Manager at Baglioni Spa, responded to this reviewResponded 26 May 2015

Dear Guest, thank you very much for taking the time to write your review and for helping us in ensuring the best standards are constantly applied. We have been surprised to read your feedback as, the Baglioni Spa has been recently re-opened at the beginning...More

Reviewed 11 January 2015

I have been to a number of Spa in Ireland and UK but I have to say I was very disappointed with the Spa here. I had bough the Amazon local deal so I could see what it was like as I live in London...More

1  Thank Hallie14
Silvia B, Manager at Baglioni Spa, responded to this reviewResponded 11 April 2015

Dear Hallie14, we are extremely disappointment to read your comments in regards to your last visit at Baglioni Spa. We pride ourselves on our high level of service and this experience is, by no means, a reflection of the service we aim to offer to...More

Reviewed 17 September 2013

I purchased a Travelzoo voucher for a massage and facial for myself and my daughter which we redeemed last week. The hotel is situated on a very busy road and currently there is a lot of building work going on in the neighbouring properties so...More

5  Thank Karen P
LucaVirgilio, General Manager at Baglioni Spa, responded to this reviewResponded 18 September 2013

Dear Guest, Thank you very much for your lovely posting. Alas there are some work in progress in the area around the hotel therefore we cannot do anything else but apologise and wait till the building works are completed. Regarding the interior design of the...More

Reviewed 11 September 2013

Visited the Boutique Spa with friends and enjoyed Elemis Collagen Facials and Body Massages. The Therapists were very professional and our experience was to high standard. The Afternoon Tea and cocktails afterwards were amazing too. Highly recommend.

Thank Maria C
LucaVirgilio, General Manager at Baglioni Spa, responded to this reviewResponded 13 September 2013

Dear Guest, many thanks for your lovely posting especially for your recommendation. I am glad to learn you appreciated either our therapists professionalism and the Afternoon Tea service. The staff will be very happy to know about your comment. With kindest regards, Luca Virgilio

Reviewed 14 August 2013

I got a present from my friend: a treatment at Baglioni spa. I had a facial treatment Unbelievable! I had an amazing hour. Marine (the therapist) is simply fantastic and very professional. I felt like a princess After the treatment my skin was elastic and...More

3  Thank LaLondoner
Baglionihotel, General Manager at Baglioni Spa, responded to this reviewResponded 21 August 2013

Dear Guest, Thank you very much for your nice posting. Our therapist will be very happy to learn about your comment. We look forward to having you here soon, With Kindest regards, Luca Virgilio

Reviewed 25 May 2013

Baglioni hotel is a plush Hyde pk hotel as you would expect in Kensington. But the spa is very disappointing! Took my wife for a surprise massage and we both walked away laughing but slightly annoyed with our experience. The spa is pokey,the staff lack...More

4  Thank Paulsert
Reviewed 2 April 2013

My boyfriend and I came to the Spa on march 31st for part of my birthday present. The spa is very small and we had the spa to ourselves which was lovely. We were given a lot of attention from the therapists as soon as...More

1  Thank Nic0la_UK
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Nearby Restaurants
Park Terrace Restaurant Lounge and Bar
645 reviews
.25 km away
Zaika
760 reviews
.21 km away
brutti & boni - Bottega Contemporanea
257 reviews
.28 km away
Min Jiang
574 reviews
.23 km away
Nearby Attractions
Kensington Gardens
3,241 reviews
.69 km away
Albert Memorial
496 reviews
.50 km away
Kensington Palace
3,672 reviews
.44 km away
The Roof Gardens
340 reviews
.49 km away
Questions & Answers
Get quick answers from Baglioni Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit