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All reviews afternoon tea neck and shoulder massage tea making facilities plug sockets decent hotel the palm court leisure facilities lots of history tram stop food was lovely my mum value for money therapist pedicure fab shame
If you are staying at the hotel, the spa is free. The access from the hotel is down some steep stairs but with a member of staff - lift access is available. There are 2 child free times a day, lunch time and evening. Which...More
I bought my mum a spa day for her birthday which includes two treatments and lunch. The staff were so friendly and inviting. The facilities are nice as well.
The lunch part of the package was really nice, it's part of a set menu so...More
As I sit here only for one night I might add it reminds me of my grans bedroom from when I was a child
For a 4 star hotel it’s very dated okit’s clean comfortable and a small bathroom
As we are at the back...More
I bought a spa day here. It was ok; however the hotel is dated and the leisure facilities need modernisation. The staff were helpful. If you're staying in the hotel it's alright but not worth it if buying a spa day for a special occasion.
As this is meant to be a 4 star hotel it really does need a make over, rooms are very basic and dated, paint in bathroom was peeling off the ceiling, windows don’t stay open no air conditioning, staff were friendly enough great selection of...More
Mrs PM and myself booked a meal via groupon and thouroughly enjoyed the experience. Sometimes you are treated to the Groupon experience, table by the loo, Surly staff. You know the score. This was different, the whole experience was of a well run quality restaurant...More
My mum and I stayed at the Imperial towards the end of May. Due to an error on my part we arrived a day early . Tony on Reception was a ‘Star’. He sorted alternative accommodation For us as the Imperial was full.
I’ve been working in Blackpool for 6 months and stay there 3 nights per week. I’ve tried several of the hotels but the Imperial is a cut above the rest. Reception staff lovely and so helpful and friendly, lovely location especially in rooms overlooking prom....More
Had a Groupon voucher for the spa day with afternoon tea. Hotel and afternoon tea were lovely, really delicious food. Served in the Palm Court room which was lovely. Although the room is huge there were only 3 tables of 2 in which seemed a...More
Had a spa day with my sister today and was utterly thrilled at the level of service we received today. The building itself is a little tired but EVERY single member of staff was polite, friendly and helpful which was so refreshing! Our treatments in...More