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Review Highlights
Could be great

If you are staying at the hotel, the spa is free. The access from the hotel is down some steep... read more

Reviewed yesterday
West Yorkshire, United Kingdom
Amazing spa day

I bought my mum a spa day for her birthday which includes two treatments and lunch. The staff were... read more

Reviewed 2 days ago
Jamie m
via mobile
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  • Excellent40%
  • Very good28%
  • Average18%
  • Poor5%
  • Terrible9%
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Promenade | The Imperial Hotel, Blackpool FY1 2HB, England
+44 1253 623971
Top Selling Tours & Activities in and around Blackpool
from US$ 17.40
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from US$ 20.80
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from US$ 16.80
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from US$ 24.10
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Reviews (98)
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All reviews afternoon tea neck and shoulder massage tea making facilities plug sockets decent hotel the palm court leisure facilities lots of history tram stop food was lovely my mum value for money therapist pedicure fab shame
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1 - 10 of 98 reviews
Reviewed yesterday

If you are staying at the hotel, the spa is free. The access from the hotel is down some steep stairs but with a member of staff - lift access is available. There are 2 child free times a day, lunch time and evening. Which...More

Thank summerseekerforever
Reviewed 2 days ago via mobile

I bought my mum a spa day for her birthday which includes two treatments and lunch. The staff were so friendly and inviting. The facilities are nice as well. The lunch part of the package was really nice, it's part of a set menu so...More

Thank Jamie m
Reviewed 3 weeks ago via mobile

As I sit here only for one night I might add it reminds me of my grans bedroom from when I was a child For a 4 star hotel it’s very dated okit’s clean comfortable and a small bathroom As we are at the back...More

1  Thank Monkyboy
Reviewed 13 July 2018

I bought a spa day here. It was ok; however the hotel is dated and the leisure facilities need modernisation. The staff were helpful. If you're staying in the hotel it's alright but not worth it if buying a spa day for a special occasion.

Thank oneandonlygemmariley
Reviewed 10 July 2018 via mobile

As this is meant to be a 4 star hotel it really does need a make over, rooms are very basic and dated, paint in bathroom was peeling off the ceiling, windows don’t stay open no air conditioning, staff were friendly enough great selection of...More

Thank Nicky C
Reviewed 2 July 2018 via mobile

Mrs PM and myself booked a meal via groupon and thouroughly enjoyed the experience. Sometimes you are treated to the Groupon experience, table by the loo, Surly staff. You know the score. This was different, the whole experience was of a well run quality restaurant...More

Thank MrPizzaMaker
Reviewed 4 June 2018 via mobile

My mum and I stayed at the Imperial towards the end of May. Due to an error on my part we arrived a day early . Tony on Reception was a ‘Star’. He sorted alternative accommodation For us as the Imperial was full. When we...More

Thank YorkshireMitch1
Reviewed 28 May 2018 via mobile

I’ve been working in Blackpool for 6 months and stay there 3 nights per week. I’ve tried several of the hotels but the Imperial is a cut above the rest. Reception staff lovely and so helpful and friendly, lovely location especially in rooms overlooking prom....More

Thank Cherlee_13
Reviewed 21 May 2018 via mobile

Had a Groupon voucher for the spa day with afternoon tea. Hotel and afternoon tea were lovely, really delicious food. Served in the Palm Court room which was lovely. Although the room is huge there were only 3 tables of 2 in which seemed a...More

Thank 650helend
Reviewed 8 May 2018 via mobile

Had a spa day with my sister today and was utterly thrilled at the level of service we received today. The building itself is a little tired but EVERY single member of staff was polite, friendly and helpful which was so refreshing! Our treatments in...More

Thank Lorna P
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Questions & Answers
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19 October 2017|
Response from neilpreston28 | Reviewed this property |
No you don’t. If you wish to take one its not an issue but they are not offered or required