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Westquay

8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
Website
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Review Highlights
Great mall with lots eating places

Visited here and enjoyed the experience, lots of high street brands with a John Lewis and Marks and... read more

Reviewed 2 weeks ago
RealityCheck2013
,
Bristol, United Kingdom
via mobile
The mall needs better signage

This is a great mall so make sure you have ample time. I went on a Thursday and was surprised at... read more

Reviewed 3 weeks ago
canuck562015
,
Victoria, Canada
Read all 277 reviews
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Overview
  • Excellent37%
  • Very good44%
  • Average14%
  • Poor2%
  • Terrible3%
Travellers talk about
“john lewis” (35 reviews)
“west quay” (53 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
LOCATION
8-10 Portland Terrace, Southampton SO14 7EG, England
CONTACT
Website
+44 23 8023 6789
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Reviews (277)
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11 - 20 of 250 reviews

Reviewed 2 weeks ago via mobile

Visited here and enjoyed the experience, lots of high street brands with a John Lewis and Marks and Spencer, Their are all the brand name restaurants in and around the mall. Parking is easy in the multi-storey which adjoins it. Out side in front of...More

Thank RealityCheck2013
Reviewed 3 weeks ago

This is a great mall so make sure you have ample time. I went on a Thursday and was surprised at how busy it was. My only criticism is that the signage is very poor. I was walking (no car) and it took me 10...More

Thank canuck562015
Reviewed 3 weeks ago via mobile

It's a lovely place to go for a great shopping experience and great choose of places to eat, although it can be too small when it's really busy and waiting times for queuing etc take for ever, so best to go a week day and...More

Thank Louise R
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear your overall experience of the centre was positive and we do understand how busy it can become within the centre over the busier period. We do look forward to welcoming you back...More

Reviewed 4 weeks ago via mobile

West Quay is always a great visit. The car park is large and spacious and rarely gets full and there is direct access to the shopping centre. Being undercover the whole distance from your car to the shops is also great. Reduced parking is also...More

Thank emnevreviews
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear that you enjoyed your visit and were able to make the most of our discounted evening parking. We look forward to welcoming you back to Westquay Soon. Kind Regards, The Westquay Team

Reviewed 4 weeks ago

There are many brands under one roof. This is an excellent place to shop. Outside of West Quay there are a lot of eateries too with a wonderful view of the sea. This is a must visit.

Thank Monika M
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for recent review of Westquay. We are pleased to hear you enjoyed your visit and found the views of Southampton Water wonderful. We look forward to welcoming you back to Westquay Soon. Kind Regards, The Westquay Team

Reviewed 19 June 2017 via mobile

Westquay is a great shopping centre that keeps improving. Two floor of all the top brand shops. There is a big John Lewis in the corner 3 floors worth. The third floor is a food court which Nando's, pizza express, Wagamamas and much more. It's...More

1  Thank ISAACDCRDA
Reviewed 16 June 2017 via mobile

Within walking distance from the cruise terminal and an ideal shopping centre where one can do most of ones shopping before a cruise Most large retailers are situated in this centre including Marks and Spencer,Waitrose etc.More

1  Thank BARRYBE
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 19 June 2017

Thank you for your recent review of Westquay. We are please to hear that you enjoyed your visit before your cruise, we are also pleased to hear you liked the selection of shops we have to offer at Westquay. We hope to see you again...More

Reviewed 5 June 2017 via mobile

A good place to spend some time shopping or eating before you leave on a cruise out of the port of Southampton. Two levels with escalators.More

1  Thank Mars1964
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 6 June 2017

Thank you for your recent review of Westquay. We are pleased to hear that you enjoyed your visit to Westquay and where able to enjoy your time in the centre before your cruise. We hope to welcome you back to Westquay in the future. Kind...More

Reviewed 4 June 2017 via mobile

Good shopping centre with a new eating extension to the main shopping centre. Parking nice and close and reasonably priced for short stay parking.More

1  Thank JustbeCouscous
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 6 June 2017

Thank you for your recent review of Westquay. We are pleased to hear you enjoyed your visit to the centre and had a chance to visit Westquay South while you where here. We look forward to welcoming you back to Westquay again soon. Kind Regards,...More

Reviewed 3 June 2017 via mobile

I rarely go here but when I do I really enjoy it! If you're looking for a huge shopping centre or a massive food hall this is the place to go! So many shops to go in and so much food to choose from, you...More

Thank Chloë S
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 4 June 2017

Thank you for your recent review of Westquay. We are pleased to hear that you enjoy visiting the centre and make the most of what we have to offer. We look forward to welcoming you back to Westquay Soon. Kind Regards, The Westquay Team

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Ask a question
Questions & Answers
Diane S
22 May 2017|
AnswerShow all 2 answers
Response from TravelFun24 | Reviewed this property |
From the station exit (nearest to the platform 4 side), it's 10 mins max to the John Lewis entrance, where you can walk through to the shopping concourse. From the concourse, there are several exits but any of them will be... More
0
Votes
Salwa E
17 October 2016|
AnswerShow all 4 answers
Response from hayleyrussell1501 | Reviewed this property |
It's within walking distance but there are plenty of Taxis about!
0
Votes
29 September 2016|
AnswerShow all 2 answers
Response from Westquay-Southampton | Property representative |
Hi Thank you for your comment. As you've mentioned the original naming wasn't ideal, so given that we will shortly be launching a new extension to the centre, now is the perfect time to implement a new numbering system... More
0
Votes