Town Quay
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Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


2.5
2.5 of 5 bubbles103 reviews
Excellent
18
Very good
10
Average
17
Poor
6
Terrible
52

The Jewells
Southampton, UK2 contributions
1.0 of 5 bubbles
Mar 2024 • Family
AVOID AVOID AVOID

Town Quay wth PArking Eye are a tourists worst enemy, £ 100 fine for 5 minutes over waiiting to pick up my ill brother because the Red Jet was few minutes late.

USE WIGHTLINK
Written 4 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stuart P
1 contribution
1.0 of 5 bubbles
Aug 2023 • Family
I visited Town Quay on 23rd August 2023 to have lunch with my son. I found an empty parking bay. Paid cash for two hours of parking at a nearby machine and displayed my ticket. 14 days later I received £100 Penalty notice, saying I did not pay, it showed me entering and leaving staying for 1 hour 27 minutes. By then I no longer had the ticket. On appeal, they said I could not prove I had paid. Without access to their payment system, it's impossible for me to prove I paid. Followed by the usual threats of increased penalties etc and they do participate in the Ombudsman appeal system.
Written 22 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HawaiiSeaDog
Hawaii4,056 contributions
5.0 of 5 bubbles
Apr 2023
Ambled down the quay during our stay in the city. We liked watching the ferry boats coming and going. There was a good selection of refreshment places.
Written 31 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andy E
Southampton, UK9 contributions
1.0 of 5 bubbles
Mar 2023
Do not come anywhere near here with your car unless you want the cowboys at Parking Eye to send you extortionate invoices using their ANPR, evening late at night in the middle of winter.
Real disgrace and what a shame, this could be such a nice amenity for the city which lacks such little access to the waterfront.
Written 12 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emily S
2 contributions
1.0 of 5 bubbles
Nov 2022
Parking Eye is making me pay £100 fine because I was 5 minutes over returning to my car after enjoying a meal out at one of the nearby restaurants. I have been a resident in the area all my life and I will not return to this area again. How are small businesses in the area meant to survive with these private parking companies ripping off the very people trying to support them? DO NOT USE THE CAR PARK HERE.
Written 29 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas V
Oakland, CA16,140 contributions
3.0 of 5 bubbles
Jun 2022
This is a nice housing development as the waterfront has become repositioned, redeveloped, done again. Looks good.
Written 28 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

VikingVenturer
Swansea, UK521 contributions
1.0 of 5 bubbles
Apr 2022 • Friends
I parked at Southampton Town Quay in order to use the Red Funnel ferry. I was the subject of a £100 penalty notice just over a fortnight later. ParkingEye have acknowledged that I had paid for four hours parking but had overstayed by 42 minutes. I had explained the circumstances that resulted in me being unable to return to my car within the timeframe I had paid for. I had missed my planned ferry crossing to the Isle of Wight and had to get the next sailing an hour later. There was no opportunity provided by ParkingEye to top up my payment on my return. The phone number on the sign in the car park went straight through to an automated fine payment line. There wasn't an email address provided on their website to contact the company to try to rectify the matter either. I was willing to pay for the additional 42 minutes of my stay but there was no way to get through to a human being at the company. I believe it should also be taken into consideration that ParkingEye deliberately do not print the time of expiry on their parking ticket. Neither does the ticket state how many hours have been purchased. Instead they print the time of purchase. Is this intended to make it more difficult for motorists to remember the correct time they need to return by? Payment is on arrival rather than departure too. I feel this is designed to catch out as many honest motorists as possible. I am very disappointed but not surprised that they were unwilling to show any grace under the circumstances. It was a very expensive 42 minutes!
Written 13 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jason D
2 contributions
1.0 of 5 bubbles
Dec 2021
Avoid the car parks at all costs. They are too happy to issue fines, no matter what the circumstance. Horrendous experience every time. DO NOT USE THE CAR PARK!
Written 25 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas V
Oakland, CA16,140 contributions
3.0 of 5 bubbles
Dec 2021
This is a development on the old docks of the city, now townhouses and a car park. Not especially great, but a reuse to be noticed.
Written 24 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Darren J
46 contributions
1.0 of 5 bubbles
Sept 2021 • Solo
Car Parking Experience Shambles. The most complicated car parking machines out. I tried numerous times to register my car reg number and placed my payment card in the reader. As soon as I did that it cancelled everything although I followed the instructions on the machine. The pay by phone App is not recognised when I input the location number. Completely useless and a waste of time. Update your payment system down there. Not user friendly at all. Useless.
Written 3 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Town Quay - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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