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Red Funnel Ferries

Closes in 2 min: 8:00 AM - 7:00 PM
Open today: 8:00 AM - 7:00 PM
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Review Highlights
Great customer service

Travelled in school holidays with two cars a teenager, two dogs and two elderly parents and Red... read more

Reviewed 3 days ago
Jula0503
,
Southampton, United Kingdom
via mobile
Great way to get from Southampton to East Cowes

We took Red Ferry's car ferry from Southampton to East Cowes to spend the day touring Osborne House... read more

Reviewed 3 days ago
Bill-Bob-DC
,
Washington, DC
Read all 1,685 reviews
389
All photos (389)
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Certificate of Excellence
Traveller Overview
  • Excellent56%
  • Very good29%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“isle of wight”(505 reviews)
“earlier ferry”(76 reviews)
“red jet”(85 reviews)
About
Red Funnel has a proud history of serving the Isle of Wight since 1820, carrying 3.4 million passengers to the Island each year. We have won awards for safety, innovation & service including Certificates of Excellence from Trip Advisor every year...more
Closes in 2 min
Hours Today: 8:00 AM - 7:00 PM
See all hours
Contact
Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
Website
+44 23 8001 9192
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Top Selling Tours & Activities in and around Southampton
Most Helpful Positive Review
Reviewed 5 June 2012

Just back from a day trip to Cowes and Osborne House. The Red Jet passenger only service was fast and efficient and with off peak fares after 11am a pretty good deal. However I recommend you park at Town Quay which is closer and you...More

5  Thank yuringa
Most Helpful Critical Review
Reviewed 15 August 2012

I noticed someone from the company rubbishing the idea that this is the worlds most expensive crossing, but I'm afraid I have to differ. We wanted to travel 31 August 2013, so booking a whole YEAR in advance which should really have got us the...More

12  Thank Mike D
jamesfulf, General Manager at Red Funnel Ferries, responded to this reviewResponded 20 August 2012

Dear Mike Thanks for your comments about ferry pricing. From what you write about my earlier comments, it doesn't seem that I have got my point across clearly, for which I apologise. Our average price for the year is £65 return, in low season it...More

Reviews (1,685)
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1 - 10 of 1,661 reviews
Reviewed yesterday via mobile

So the only reason I’d ever take red funnel is if I was travelling from Southampton. Red funnel is second best on comfort, food, crossing time, and pretty much everything else. I am a keen cyclist, and quite often take my bike over to the...More

Thank BennersHean
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded today

Dear BennersHean, Thank you for offering us your opinions, we welcome all feedback and recognize that diverse opinion is the key to a healthy debate not least when considering who may be the "best" ferry operator to the Isle of Wight. We agree that the...More

Reviewed 3 days ago via mobile

Travelled in school holidays with two cars a teenager, two dogs and two elderly parents and Red Funnel did a fantastic job of making our journey very easy. They gave us easy access to the lifts and parked us together. Facilities on board with a...More

Thank Jula0503
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded yesterday

Dear Jula0503, Thank you for your feedback. We are delighted to hear that you were happy with the level of service received and that you enjoyed our pet friendly lounge. We look forwards to welcoming you on board again soon. Kindest Regards Sandra Customer Services

Reviewed 3 days ago

We took Red Ferry's car ferry from Southampton to East Cowes to spend the day touring Osborne House (well worth the trip). The ferry is clean and modern and both the terminals in Southampton and East Cowes are conveniently located. I will warn you that...More

Thank Bill-Bob-DC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded yesterday

Dear Bill-Bob-DC, Thank you for you lovely review, we appreciate you taking the time to share your feedback with us. Thank you. Kindest Regards Sandra Customer Services

Reviewed 4 days ago

we went as foot traffic on the ferry to the island very easy boarding comfortable cruise great veiws from the inside seating

Thank Gary D
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded yesterday

Dear Gary D, Just what we strive to hear. Thank you for your great comments. Warmest Regards Sandra Customer Services

Reviewed 5 days ago via mobile

Booked trip via hotel. Incredibly efficient and flexible. Personal circumstances forced 2 changes. Both handled promptly and with our fuss. Crossing used was fully booked so we were advised the time to arrive. Staff very polite and helpful. Loading assistant made us laugh with his...More

Thank MWC-UK
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 days ago

Hello MWC-UK Thank you for travelling with Red Funnel and taking the time to share your positive experience. Its great to hear you enjoyed your overall experience with us! Its sounds like you are talking about Jim, our dancing man! Believe it or not, come...More

Reviewed 5 days ago

Perfect way to travel over to Isle of Wight from Southampton harbour, and only takes 15-20 mins, if I remember correctly. Certainly not much longer than that. . Runs frequently , very comfortable seats, & refreshments if you need them, on such a short journey!...More

Thank ParsonRussell
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 2 days ago

Dear Mr ParsonRussell Thank you for taking the time to share your review and for using our Hi-Speed Service, we are pleased to hear you enjoyed your crossing. Our Red Jet Catamaran can cruise across the Solent in an impressive 22 minutes, which has been...More

Reviewed 1 week ago

The only way to visit Isle of Wight ! A pleasant and relaxing trip from Southampton on the Red Osprey, returning on the RedJet.

Thank seamusjoanm
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 6 days ago

Dear Seamusjoanm, Thank you for the delightful 5* review. Relaxing is what we aim to provide. We look forwards to welcoming you back soon. Kindest Regards Sandra Customer Services

Reviewed 2 weeks ago via mobile

Nice, looking clean fresh ferry. Cosy , tasty food, nice customer service. Wish to try Lounge one day . RecommendMore

1  Thank Daniel P
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 1 week ago

Thanks for the awesome review, Daniel! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to welcoming you back soon, hopefully, in our Exclusive Signature Lounge which I am sure you will...More

Reviewed 2 weeks ago via mobile

We travelled recently in our motorhome and found every single staff member helpful and friendly. We were on the ferry directly behind one that had an incident in the fog but throughout the staff were fantastic. Free coffee and pastries during the delay. Patient and...More

1  Thank SwissTony242
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 1 week ago

Dear SwissTony242 Firstly, we would like to apologise for the disruption and delay caused to your journey but would like to thank you for being so understanding and leaving us such a nice review on what was a challenging day for us all. We pride...More

Reviewed 2 weeks ago

My friends who live in Southampton took me to the Isle of Wights via the Red Funnel Ferries. The trip was fun, we had snacks on the ferry and the on and off was pleasant.More

1  Thank brndjc
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 1 week ago

Dear brndjc Thank you for taking the time to share your positive experience with us, we are so pleased to hear you and your friends had a fun day out. From all of us here at Red Funnel, we hope to welcome you back onboard...More

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Questions & Answers
Ask a question
Paula C
8 August 2018|
AnswerShow all 2 answers
Response from RF_CustomerServices | Property representative |
Hello Paula, All journeys either by rail or on our ferry services are printed on the one ticket, no need to pick up another one.
0
Votes
Bear_Claire86
29 March 2018|
AnswerShow all 5 answers
Response from RF_CustomerServices | Property representative |
Hello Bear_Claire86 Thanks for the question, if you would like to be one of the first vehicles on and off the ferry (reducing the overall time of the crossing) we would recommend purchasing priority loading. Not only that... More
0
Votes
Rachel S
29 December 2017|
Answer
Response from RF_CustomerServices | Property representative |
Hello Rachel, Sorry for the late reply. In future if you have any questions that need an instant answer please do not hesitate to give us a call on 02380 019192, or alternatively reach out to us by Facebook or Twitter and... More
0
Votes