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Red Funnel Ferries

Certificate of Excellence
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Address: Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
Phone Number:
+44 23 8001 9192
Today
07:00 - 19:00
Closed now
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Hours:
Mon - Fri 07:00 - 19:00
Sat - Sun 08:00 - 18:00
Description:

Red Funnel provides car ferries and high speed Red Jet catamarans to the...

Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.

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TripAdvisor Reviewer Highlights

Read all 1,036 reviews
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  • 544
    Excellent
  • 321
    Very good
  • 87
    Average
  • 36
    Poor
  • 35
    Terrible
Very easy & smooth from start to finish

Travelled via red funnel ferries to go to the Isle of Wight for the weekend. I was a bit nervous as there were weather warnings around the time we were travelling but you didn't... read more

5 of 5 bubblesReviewed yesterday
Sally H
,
Bournemouth, United Kingdom
via mobile
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1,036 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
Bournemouth, United Kingdom
Level Contributor
26 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Travelled via red funnel ferries to go to the Isle of Wight for the weekend. I was a bit nervous as there were weather warnings around the time we were travelling but you didn't feel a thing on the ferry! The facilities at the port on both sides are basic but all you need really. Found it really useful how... More 

Helpful?
Thank Sally H
Isle of Wight, United Kingdom
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

When my daughter visited with the kids red funnel arranged for a representative to meet her and the children, stay with them and keep the children entertained, until they reached the island. They also gave each child a back pack filled with goodies. Excellent service :-)

Helpful?
Thank karcat
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Dear Karcat, Thank you for taking the time to review our service. We are pleased to hear that your daughter had a wonderful experience whilst traveling with us. We will always try and help out where possible and it is fantastic to hear of the positive impact that this had upon your families travel. We hope to see them back... More 

Southampton, United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Red jet from Southampton to Cowes, the hassle free route to the IOW. The awkward part is being a foot passenger, relying on public transport once you get there but hey ho, probably a lot easier in season.

Helpful?
Thank BRYAN L
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello Bryan Thank you for your 5* review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. We are pleased to hear you had a hassle free journey on our Red Jet. On behalf of the team here at Red Funnel, please... More 

Oxford, United Kingdom
Level Contributor
578 reviews
104 attraction reviews
common_n_attraction_reviews_1bd8 159 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Used the ferry yesterday to visit family on the island . The ferries were very quiet .. there were only 12 cars on the return journey ! Plenty of seating available . Shame they don't have programmes on the televisions and surprised the toilets were all taken out of service on the way back .

Helpful?
Thank coughandcath
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Dear Cough and Cath, Thank you for taking the time to share your recent experience with us. We are pleased to hear that you enjoyed travelling with us and had plenty of choice of where to sit! We do not offer programmes on the televisions situated around the vessel as these are used for live traffic information and informing customers... More 

Southampton, United Kingdom
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

It's all very easy especially on foot. Not too far from the railway station. The journey sitting on the deck is very interesting going through Southampton docks. Then a bit of open sea and you are there almost too soon! Not too far to magnificent Osbourne house. Buy a day ticket on the bus and tootle around the Island then... More 

Helpful?
Thank charleseurope007
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you so much! We really appreciate you taking the time to write such a glowing review. We work hard every day in order to deliver the very best possible service to and from the Island. It is fantastic to learn of your enjoyable experience travelling with us and you had a comfortable journey. There is nothing more relaxing than... More 

Hampshire
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We always use Red Funnel when travelling to the Island (2-3x per year). They are always punctual with very helpful staff.

Helpful?
Thank Paul105105
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your positive review. We are always pleased to know when we have done well and we very much appreciate that you have, so kindly, taken to share your experience with us. On behalf of the team here at Red Funnel, please accept our sincerest thanks once again for taking the time to... More 

Plymouth, United Kingdom
Level Contributor
544 reviews
208 attraction reviews
common_n_attraction_reviews_1bd8 182 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We went to the Isle of Wight for the new year and as usual the Red Funnel always provide a good service. An hour ferry ride, plenty to eat and drink at reasonable prices, thankfully the ferry was warm as it was bitterly cold. Staff always helpful. we try and pick the cheapest crossing so usually the ferry not as... More 

Helpful?
Thank susan952
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello Susan952 Thank you so much! We really appreciate you taking the time to write such a glowing review, we work hard every day in order to deliver the very best possible service to and from the beautiful Isle of Wight. The temperature outside has dramatically dropped this week, unfortunately on our vessels the doors to the car and passengers... More 

South Yorkshire, United Kingdom
Level Contributor
55 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

These ferries are a necessity for islanders, and a need you have to have, but if your having a holiday on the island it can add a few hundred pound onto your budget. For the money you spend to get your car across to the IOW you can drive to Scotland & back. What I don't get is the fact... More 

Helpful?
Thank John F
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your review. We are very sorry to hear that you are disappointed with our pricing. Our vehicle pricing is demand based which is very common in the travel and holiday industry. The rules ensure the price remains as low as possible on quiet off-peak sailings to encourage demand, whilst at busier times... More 

The Villages, Florida
Level Contributor
257 reviews
84 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Used the ferry to get to the Isle of Cowes. The ticket agent help us save $ by telling us about the round trip offers and senior discount. The Isle should be consideration for pre/post cruise stays because of the ease of transportation to get there.

Helpful?
Thank Katherine G
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello Katherine Thank you for taking the time to leave your excellent review. We are pleased to receive your positive comments regarding your recent journey with us. Our colleagues pride themselves on their excellent customer service skills and they will always help our passengers in anyway they can including finding any offers or discounts that are available. We also sell... More 

Aberystwyth, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I may be slightly bias as I work for the ambulance service and regularly have to take patients to and from the island, however red funnel have always gone the extra for us to accommodate myself my ambulance and my patients. Even when I have traveled without a patient onboard I find the staff helpful and friendly and the ferry... More 

Helpful?
Thank simonkickst
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you so much! We really appreciate you taking the time to write such a glowing review. We work hard every day in order to deliver the very best possible service to and from the Island. We are pleased to learn of your enjoyable experience travelling with us and you have a comfortable journey, with or without patients. Thank you... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?