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Wightlink Isle of Wight Ferries

Open Now: 5:00 AM - 12:00 AM
Open today: 5:00 AM - 12:00 AM
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Review Highlights
Good Journey

Travelled to and from the Isle of Wight using the Portsmouth to Fishbourne route. Was a perfectly... read more

Reviewed 2 days ago
Garry W
,
Kingston-upon-Hull, United Kingdom
Portsmouth to fishbourne

Perfect service quick and efficient, worked to give us extra space on the car deck for our disabled... read more

Reviewed 3 days ago
Matt P
via mobile
Read all 1,521 reviews
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Traveller Overview
  • Excellent42%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible13%
Travellers talk about
“earlier ferry”(76 reviews)
“isle of wight”(321 reviews)
“car ferry”(58 reviews)
About
Wightlink's vehicle and passenger ferry service operating between Portsmouth and Fishbourne on the Isle of Wight. Wightlink is the leading cross-Solent ferry operator carrying almost five million holidaymakers and Islanders to the Isle of Wight...more
Open Now
Hours Today: 5:00 AM - 12:00 AM
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Contact
Gunwharf Road, Portsmouth PO1 2LA, England
Website
+44 333 999 7333
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Reviews (1,521)
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All reviews earlier ferry isle of wight car ferry return journey ferry service short crossing sun deck efficient service pleasant crossing loading and unloading costa coffee day trip on line portsmouth harbour fishbourne greggs board
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1 - 10 of 1,504 reviews
Reviewed 2 days ago

They work like clockwork in a smooth efficient manner,quickly loading and unloading vehicles on and off the ferry. The lounges are always clean and comfortable. It becomes a very pleasant start to your Isle of Wight holiday.

Thank Mumsy812
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded yesterday

Hi Mumsy812 I'm pleased you enjoyed sailing with us as the start of your holiday. Thanks for travelling with Wightlink and I hope it isn't long before you'll do so again.

Reviewed 2 days ago

Travelled to and from the Isle of Wight using the Portsmouth to Fishbourne route. Was a perfectly good experience, we were put on an earlier ferry when we arrived at the Portsmouth terminal saving us an hour. The terminal at Portsmouth is fairly new and...More

Thank Garry W
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded yesterday

Hi Garry Thanks for taking the time to share your experiences with other TripAdvisor readers. We look forward to the possibility of welcoming you on board again (and hopefully you'll get to try out one of our newer ferries next time)!

Reviewed 3 days ago via mobile

Perfect service quick and efficient, worked to give us extra space on the car deck for our disabled son. Ship was clean and well maintained. Nice smooth crossing to the isle of wight.

Thank Matt P
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded yesterday

Hi Matt Just a quick note to thank you for travelling with us and sharing your review. I hope it isn't long before you and your son sail with us again.

Reviewed 4 days ago via mobile

Have used Wightlink on a number of occasions over the years and always been pretty good. It’s not the longest of crossings and generally punctuality has been on time and facilities on board adequate. On the last occasion we went on their “brand new” ferry...More

Thank Nos6
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded yesterday

Hi Nos6 Thanks for travelling with us and I'm glad you got to try out our new ship, Victoria of Wightlink. I hope you'll continue to travel with us and we look forward to when we next welcome you on board.

Reviewed 5 days ago

I was here as part of a large coach party the crossing was very quick and easy just like clockwork the staff were friendly and polite with information all around the ferry the crossing was on time out and back.

Thank Eddie020173
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 4 days ago

Hi Eddie Thank you for travelling with us and for taking the time to write your review. I'm pleased you had an excellent crossing and I do hope you'll get to sail with us again before too long.

Reviewed 1 week ago via mobile

Wightlink’s St Clare car ferry was pulled from service on Friday not because it had broken down, but because it was discovered her certification had expire so you lied to customers again once again its the brand and profit over customers i was stuck for...More

2  Thank jakaskey
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 6 days ago

Hello Jakaskey We're very sorry an administrative error caused severe delays for our customers on Friday afternoon. I am sorry you were affected by this technical issue. You would be entitled to compensation - there's a claim form on the 'contact us' page of our...More

Reviewed 1 week ago via mobile

Visited twice recent and paid ‘top dollar’ for a late, poor quality service. Will give red funnel a try now!!!More

1  Thank logger62
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 6 days ago

Hello logger62 I'm very sorry you were delayed when you travelled with us recently. We have been investing and working hard to improve our facilities and service since last year though I realise it will be of little consolation to you as you've been affected...More

Reviewed 1 week ago

Nice and easy check in and journey across the Solent, good friendly service very efficient and friendly staff.

Thank Julian M
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 6 days ago

Hi Julian Just a quick note to thank you for travelling with Wightlink and for sharing your review. I hope it won't be too long before we'll get to welcome you back on board.

Reviewed 1 week ago via mobile

Well what a fantastic experience. We got to Portsmouth early and got on a early ferry. The staff were all wonderful. Made me feel safe. Smooth crossing. On the way back. Staff were knowledgeable and organised. Another smooth crossing. ThankyouMore

Thank kjcone
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 6 days ago

Hi kjcone I'm so pleased your first time on a ferry was with Wightlink and that you had such a great experience. Thank you for travelling with us and for sharing your review. I do hope this has given you a taste for more ferry...More

Reviewed 1 week ago

We were travelling as a couple with a dog for a long weekend to the Isle of Wight Our ferry was booked for 3:30 pm. We arrived in Portsmouth at 2:30 pm to be met with traffic queues and signs stating 1.5 hours delay on...More

Thank ry17
Wightlink, Guest Relations Manager at Wightlink Isle of Wight Ferries, responded to this reviewResponded 6 days ago

Hi ry17 I'm very sorry you were affected by disruption to our service. We have been investing in our service and have seen improvements to our performance compared with previous years. We recognise that events when you travelled were not of the high standard customers...More

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Questions & Answers
Ask a question
Louise N
18 October 2018|
AnswerShow all 4 answers
Response from Wightlink | Property representative |
Hi Louise Thanks for your question. Once you're directed to your lane at our terminal, you can leave your car to use our facilities. Depending upon when you're travelling, perhaps you'll get the chance to try out our new... More
0
Votes
bumbo6712
10 September 2018|
AnswerShow all 3 answers
Response from alanmair63 | Reviewed this property |
It all depends on the height of the ride which can vary by as much as 5 metres. There are two decks. Generally cars will go on top which would mean you would have a lovely ‘downhill’ upon arrival at Fishborne. Tell the... More
1
Vote
Juliaruthhw
22 June 2018|
AnswerShow all 4 answers
Response from Wightlink | Property representative |
Hello Julia There's a £5 booking fee for making advance reservations through our contact centre or at our ticket offices, which reflects the increased administration and overheads of running these services. However... More
0
Votes