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Address: 161 Union Street, Torquay TQ1 4BX, England
Phone Number: +44 1803 431363
Website
Today
09:30 - 18:00
Closed now
See all hours
Hours:
Sun - Sat 09:30 - 18:00

TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 53
    Excellent
  • 18
    Very good
  • 16
    Average
  • 5
    Poor
  • 17
    Terrible
Fun for the grandchildren

We come here every week with two of our grandchildren. Great facilities for young ones and relaxing for us to know they can enjoy themselves in safety. Good value light meals for... read more

4 of 5 bubblesReviewed 28 September 2016
tuckercs
,
Paignton, United Kingdom
via mobile
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109 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Birmingham, United Kingdom
Level Contributor
45 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We visited whilst on holiday to Torquay and really enjoyed it. The babies have several areas to play in and all for a great prove. The main play area was great for older kids and it's a fantastic idea to have a hairdressers on site. The cafe was cheap and cheerful for what we wanted. We will definitely return if... More 

Helpful?
Thank SarahHa9
Solihull
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 October 2016 via mobile

Having taken a trip to Torquay we decided to come here and it didn't let us down for value for money. We had two children under 3 of which one was 20 months old. We had food and the place was excellent including the food that we had too. Keep up the good work.

Helpful?
Thank allydar19
Paignton, United Kingdom
Level Contributor
29 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 September 2016 via mobile

We come here every week with two of our grandchildren. Great facilities for young ones and relaxing for us to know they can enjoy themselves in safety. Good value light meals for the kids and great coffee for us!

Helpful?
Thank tuckercs
Waterlooville, United Kingdom
Level Contributor
186 reviews
82 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 2 September 2016 via mobile

We dropped in here, on the way back to our holiday apartment. My 2 year old loved the Wow toys and the toddler enclosure. My 7 year old got very upset when it was time to leave. The staff were good, but need a tad more training when it comes to allergies and stock availability. Apart from that, it was... More 

Helpful?
Thank Peter G
Level Contributor
7 reviews
5 attraction reviews
4 of 5 bubbles Reviewed 17 August 2016 via mobile

My two children had fun today in the play cafe. (8 and 2 years). Clean tables and changing room ! Ladies toilets needed cleaning. We had a jug of juice £2:50. We were playing for nearly 2 hours. My 2 year old got his foot stuck in the netting in the football part. A staff member was quick to help... More 

Helpful?
Thank Kayleig
Devon
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 14 August 2016

I telephoned in the morning and went over in the afternoon. Paid £3.30 in the car park and arrived at 1.20 to be told they were closing at 2.00 due to the hot weather. I had three very disappointed children and I will never go back there again or recommend this place.

Helpful?
Thank honeydevon
Derby, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 August 2016 via mobile

Lindsay who works at the play cafe is a true legend My little girl left her bear at the excellent play area and she come 15 miles after her shift to bring her back My little girl can not sleep without her bear (she is only two) and we was not looking forward to bed time! This young women has... More 

Helpful?
Thank DJHarrisongrace
2 reviews
1 of 5 bubbles Reviewed 1 August 2016 via mobile

Customer service is appalling. The staff just doesnt care about the kids and the people around, if you have a toddler good luck coz there is no staff managing the play area, AGAIN... THE STAFF DOES NOT CARE ABOUT THEIR JOBS AND just DO NOT CARE ABOUT THE KIDS... and the foods are horrible.

Helpful?
Thank blim e
Taunton, United Kingdom
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 18 July 2016

I had sworn off Play Cafe after 2 previous visits. On the first visit, I was impressed by the equipment, but the customer service was appalling!! Not one person made eye contact or smiled. Mono syllabic answers were given at best. Absolutely awful! I asked the 'chef' about allergy advice, as my son has a number of allergies. She gave... More 

Helpful?
1 Thank The_Hula_Girls
Level Contributor
49 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 11 July 2016 via mobile

My daughter (6) loves it here and it's great for a rainy day. The staff are friendly and helpful. They do lots of different food choices too but I think it's expensive for what you get!! Also, the entry price always seem to change. In the week it seems to be £3 but at the weekend I've been charged £4.50... More 

Helpful?
Thank Donna J

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