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Saddles & Paddles Exeter Ltd

Open Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
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Review Highlights
Excellent!!!!!!!, perfect day out on bikes

We hired two bikes and two tagalongs in advance so they were ready for us on the day and the... read more

Reviewed 1 September 2018
Donna D
,
Cambridge
Give it a go.

Close to the city centre (5-10 mins walk) on the pedestrianised banks of the river. Our family... read more

Reviewed 30 August 2018
David W
,
Milford Haven, United Kingdom
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  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Bike, canoe & kayak hire centre, plus bike sales & repairs, on Exeter quay. Pedal from the city to the seaside or paddle to the pub! Easy, relaxing, outdoor fun for all ages. We're on Exeter's historic quayside - popular for it's fascinating...more
Open Now
Hours Today: 9:00 AM - 6:00 PM
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Contact
4 Kings Wharf The Quay | The Quay, Exeter EX2 4AN, England
Website
+44 1392 424241
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Reviews (129)
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All reviews hired bikes very friendly and helpful staff life jackets bike lock good quality equipment without any fuss great fun group booking cycle route banks of the river dawlish warren beautiful scenery the pub great value for money two hours adults and children helmets
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1 - 10 of 128 reviews
Reviewed 9 September 2018 via mobile

Rented a canoe for 3 hours. Felt it was a bit pricey to rent out but nevertheless thoroughly enjoyed canoeing down the canal to double locks. Perfect amount of time to stop for lunch and drinks and head back again. Great experience just a shame...More

Thank Sarah P
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 5 weeks ago

Hi Sarah, thanks for your review. Sorry you felt it was expensive but I'm glad to hear you enjoyed it anyway! We try hard to keep our prices as affordable as possible, but as a small, independent business, we are facing increasing costs which have...More

Reviewed 1 September 2018

We hired two bikes and two tagalongs in advance so they were ready for us on the day and the service was brilliant. Very friendly and helpful staff. The bikes were good and route (route 2 Exeter to Dawlish) was very good. Only hard part...More

Thank Donna D
Reviewed 30 August 2018

Close to the city centre (5-10 mins walk) on the pedestrianised banks of the river. Our family party of 7 ranged from 3 - 63 yrs in age. The shop staff were very friendly and fitted us out with life-jackets and appropriate sized paddles. The...More

Thank David W
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 31 August 2018

Thanks for leaving a review - very pleased to hear that you had fun and felt safe. We're very lucky to have such a lot to offer our customers (although I must highlight that the pedalos are from another company!). We hope you can return...More

Reviewed 26 August 2018 via mobile

Yes a very good place to hire water sports kit from. Booked on the phone, arrived & received a comprehensive brief & were soon on the water. All the kit worked, no probs. Thank you.

Thank Rogerjames67
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 28 August 2018

Thanks for your review, glad you had fun. Definitely worth booking at this time of year as we are regularly fully booked. Hope you can return for another paddle soon!

Reviewed 21 August 2018 via mobile

Myself,my husband, two kids (11 9) amd family dog hired a canoe and paddleboard today. We travelled up the canal for a spot of lunch at rhe nearby pub, Double Locks, and travelled back again. It was fantastic-we all thoroughly enjoyed it. The scenery is...More

Thank Katie M
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 28 August 2018

Thank you so much for your review, so glad to hear you all had fun! We pride ourselves on a friendly and helpful team here so it's great to hear your comments (and I'll make sure Amy sees this review!). Look forward to welcoming you...More

Reviewed 15 August 2018 via mobile

Hired a double kayak to paddle down the Exe to the Double Locks. Easy for two novice paddlers with 2 hour round trip including beer at the pub! Nice way to see different side of Exeter. S&P helpful and friendly.

Thank Cruiser570663
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 21 August 2018

So pleased you had fun! It's a lovely paddle route, and easy for novices as well as more experienced paddlers. Thanks for the review, we look forward to welcoming you back sometime!

Reviewed 12 August 2018

We booked bikes in advance for a Sunday outing along the river Exe. Although we arrived more than half an hour ahead of the time booked, our bikes were ready and handed over by very friendly and helpful staff. Bikes were in an excellent condition...More

Thank Monika B
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 14 August 2018

Thank you so much for your review - we're very pleased to hear that you were impressed with our bikes (which our Head Mechanic will also be pleased to hear!). We take pride in the care and maintenance of our hire fleet to ensure that...More

Reviewed 6 August 2018 via mobile

We have hired both bikes and kayaks from here and always been delighted with the service. The first time we booked in advance but since then have just turned up and they always seem to have plenty of bikes and kayaks to choose from. They...More

Thank helsa417
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 14 August 2018

So pleased you are delighted with us! We pride ourselves on our customer service and our range of equipment and we are blessed with amazing routes from our doorstep for either paddling or pedalling adventures. We look forward to welcoming you back soon!

Reviewed 1 August 2018 via mobile

I had a problem with my own bike and the wonderful staff there temp fixed it so I could keep going- very friendly and they run a great operation for bike hire etc. A credit to the great city of Exeter.More

Thank Frazer P
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 2 August 2018

So glad we could help! People often don't realise that we are a fully functioning bike shop, with a workshop for bike servicing, great range of top brand bikes and accessory sales, as well as a hire centre, because the hire business is so prominent....More

Reviewed 24 July 2018 via mobile

Me and my sister visited Exeter for a day out, we planned on shopping before we stumbled on paddles and saddles at the quay... we had by far the best day out ever, an amazing shop in a fantastic location, we hired 2 bikes from...More

Thank Nikola R
Heather B, Owner at Saddles & Paddles Exeter Ltd, responded to this reviewResponded 25 July 2018

What a lovely review! And as someone who loves going on adventures with her own sister, it really made me smile to hear that you loved your day out. So glad you had fun and look forward to welcoming the whole family soon!

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Questions & Answers
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SANDIE1965
22 July 2016|
AnswerShow all 2 answers
Response from Heather B | Property representative |
Hi Sandra, sorry for the delay - the best method to get hold of us is direct with the shop, as messages on social media don't always get through to us immediately. I hope you sorted it in the end! Many... More
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