We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Great Spa

Great customer service, polite staff and helpful, Massage was very good and relaxing, Pool area was... read more

Review collected in partnership with this attraction

Reviewed 22 October 2018
aanu15
First class treatments

The treatments were incredible- fantastic full body massage, mud wrap and scalp massage. Beautiful... read more

Review collected in partnership with this attraction

Reviewed 16 October 2018
Plymouthlolly
,
Plymouth
Read all 729 reviews
42
All photos (42)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Our five-star luxury spa in Cornwall offers a sublime retreat to indulge in pampering, perfecting treatments and quality spa facilities. Our starlit indoor heated pool, jacuzzi, sauna and mosaic steam room are the ultimate place to unwind in...more
Contact
Esplanade Road, Newquay TR7 1PT, England
Website
+44 1637 852221
Call
Recommended experiences in and around Newquay
from US$ 58.30
More Info
from US$ 206.10
More Info
from US$ 77.80
More Info
Reviews (729)
There are newer reviews for Fistral Spa
See the most recent reviews
Filter reviews
728 results
Traveller rating
566
128
25
6
3
Traveller type
Time of year
LanguageEnglish
566
128
25
6
3
Show reviews that mention
All reviews relaxation room full body massage robes and slippers professional therapists neck and shoulder massage treatment rooms steam room pool area amazing massage relaxation area sea view lovely hotel fistral bay birthday treat staff were lovely high standard value for money
FilterEnglish
Updating list...
11 - 20 of 728 reviews
Reviewed 22 October 2018

Great customer service, polite staff and helpful, Massage was very good and relaxing, Pool area was clean, Good food and cocktailsMore

Review collected in partnership with this attraction
Thank aanu15
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 23 October 2018

Dear aanu15, Thank you for taking the time to write us a 5* review! I am so pleased you enjoyed your time here at Fistral Spa, I will share the positive comments with the team! Hopefully see you again soon, Best Wishes Rebecca Michell Assistant...More

Reviewed 16 October 2018

The treatments were incredible- fantastic full body massage, mud wrap and scalp massage. Beautiful lunch with a breathtaking view. Changing rooms too small and the relaxation room needs policing- lots of people chatting/ using mobiles etc. Silence should be enforced!More

Review collected in partnership with this attraction
Thank Plymouthlolly
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 18 October 2018

Dear Plymouthlolly, Thank you for taking the time to write us a 5* review. We are so pleased that you really enjoyed your day here at Fistral Spa, I will pass on your lovely comments to the therapists. Thank you for your feedback regarding the...More

Reviewed 16 October 2018

I booked for my wife and I as part of her birthday celebrations. V helpful staff, great location and good price + facilities. Lovely experience

Review collected in partnership with this attraction
Thank Harry M
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 18 October 2018

Dear Harry M, Thank you for giving us a 5* review. I am delighted that you and your wife enjoyed your experience here at Fistral Spa. Hope she had a lovely birthday! Kind regards Rebecca Michell Assistant Spa Manager and the team at Fistral Spa

Reviewed 14 October 2018

Excellent staff and the treatment was incredible. Thanks to everyone involved. Wish I was going back tomorrow. Highly recommend!!More

Review collected in partnership with this attraction
Thank Grahamfitt
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 18 October 2018

Dear Grahamfitt, Thank you for taking the time to write us a 5* review. I am so pleased you enjoyed your day and treatment with us here at Fistral Spa. Hope to see you again in the future, Best Wishes Rebecca Michell Assistant Spa manager...More

Reviewed 14 October 2018

Spent our anniversary at the hotel for the weekendGreat views from the roomLovely place all of the staff bar one made us feel welcome Bar with sea view was great with friendly staffHad a meal in the dunes restaurant for one evening and breakfast for...More

Review collected in partnership with this attraction
Thank hayward10
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 18 October 2018

Dear Hayward10, Thank you for taking the time to write us a review of your stay. I'm pleased that you enjoyed your stay here and will pass on your comments to the departments who made your stay so enjoyable. Hope to see you back here...More

Reviewed 13 October 2018 via mobile

Attended today for a group spa day. Lovely venue and facilities. Downsides were it was very busy today so it didn’t have a relaxing atmosphere. Also no locker space by the pool and no space in the relaxation room as it was full with some...More

Thank LauraSmith030
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 14 October 2018

Dear LauraSmith030 Thank you for taking the time to write us your review. In regards to your group spa day, we were aware that the spa was extremely busy due to a large function group staying in the hotel as well as spa guests. We...More

Reviewed 8 October 2018

Spa treatments were very good and spa staff lovely Our spa day included a lunch the staff on lunch service were very poor had to ask 3 times for things. Served our coffee cold and 9 pounds for a glass of wine. Room where lunch...More

Review collected in partnership with this attraction
Thank sashaPenryn
Reviewed 7 October 2018

I had the salt and oil scrub, which was lovely, it just didn't last very long but it was nice and relaxing.More

Review collected in partnership with this attraction
Thank tan09lloyd
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 8 October 2018

Dear tan09lloyd Thank you for taking the time to write us your review. I'm so pleased to hear you enjoyed the 25 minute express salt and oil scrub. You'll have to come back again soon and upgrade to an hours treatment! We look forward to...More

Reviewed 6 October 2018

Hotel is stunning and great location.Treatment rooms,staff and treatment was really lovely.Only thing let it down from 5* is the dated swimming pool area with no sun loungers to lay down.Could do with much needed face lift along with changing area.Our afternoon tea was amazing...More

Review collected in partnership with this attraction
Thank clarebates2018
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 7 October 2018

Dear clarebates2018, Thank you for taking the time to write us your review. I'm so pleased to hear you enjoyed your spa day and your therapists and treatments were lovely. In regards to the pool area, we have taken your feedback on board and will...More

Reviewed 6 October 2018

Little problem with appointments but the staff sorted this quickly and all well. Lovely therapists who were really good at their job. As an apology for the miscommunication we were given a chocolate plate following our treatments. The pool and sauna really nice. The changing...More

Review collected in partnership with this attraction
Thank ronni e
MeganS3776, Manager at Fistral Spa, responded to this reviewResponded 7 October 2018

Dear Ronni e Thank you for taking the time to write us your review. I'm so pleased to hear you enjoyed your spa day and your therapists and treatments were lovely. We appreciate all customers feedback so will take this on board. We look forward...More

View more reviews
Nearby
Nearby HotelsSee all 39 nearby hotels
Fistral Beach Hotel and Spa
2,399 reviews
.01 km away
Ravensbury Hotel
128 reviews
.15 km away
The Esplanade Hotel
1,599 reviews
.23 km away
The Pentire Hotel
1,113 reviews
.26 km away
Nearby RestaurantsSee all 272 nearby restaurants
The Fish House - Fistral
1,609 reviews
.95 km away
Old Albion Inn
625 reviews
1.10 km away
The Cornishman
208 reviews
1.11 km away
The Hevlas
32 reviews
1.12 km away
Nearby AttractionsSee all 143 nearby attractions
Big Green Surf School
340 reviews
.71 km away
Crantock Beach
680 reviews
.77 km away
Fistral Beach
3,833 reviews
.89 km away
Questions & Answers
Ask a question
Darline F
8 November 2016|
Answer
Response from c0rnishh |
Hi Darline F The spa is open 10am to 8pm on Saturday the 17th of December.
0
Votes
Jackie B
2 November 2016|
Answer
Response from c0rnishh |
Hi Jackie B The Fistral beach hotel and spa do offer packages which include stay, treatment and lunch. If you call the hotel and speak to reservations they will be happy to help.
0
Votes
Jackie B
2 November 2016|
Answer
Response from JessicaJ2306 | Property representative |
Hi Jacqueline, Yes Fistral spa offer packages, Please call reservations, and they would be happy to discuss them with you.
0
Votes