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Chester Visitor Information Centre

Open Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Ideal place to get ideas as to where to visit.

Litterally a stones throw from the Cathedral, next to to the Town Hall, we popped in here and got a... read more

Reviewed 10 September 2018

A small little palce next to the Town Hall where you can book up tours, zoo trips, bus trips, grab... read more

Reviewed 9 September 2018
London, United Kingdom
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  • Excellent48%
  • Very good35%
  • Average14%
  • Poor2%
  • Terrible1%
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Hours Today: 9:00 AM - 5:00 PM
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Suggested duration: < 1 hour
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Town Hall Northgate Street | Town Hall, Chester CH1 2HJ, England
+44 845 647 7868
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1 - 10 of 160 reviews
Reviewed 1 week ago

We called in as we had never been to Chester before. The young man in there was most helpful and offered advice on where were the best places to visit and made suggestions where to start our sightseeing.

Date of experience: March 2019
Thank Sally_Steve_W
Reviewed 16 January 2019

Our first port of call was to thetouristb information. Really helpful and welcoming . We did the walking tour and Roman soldier tours as a result of our visit . Information displayed about the cathedral was really useful and I attended a wonderful Sunday choral...More

Date of experience: January 2019
Reviewed 30 October 2018

Lots of maps and brochures of places to visit. We wanted directions to a specific attraction and the staff were more than happy to give us directions.

Date of experience: September 2018
Thank PixiebelRoma
Reviewed 30 October 2018

The centre is of course useful but I was a bit disappointed in the fact that there were very few free booklets on offer

Date of experience: October 2018
Thank wendygillw
Reviewed 20 October 2018 via mobile

Don’t miss the walking tour, make a reservation. Extremely professional, knowledgeable and funny. Had a great time today.

Date of experience: October 2018
Thank Camila50
Reviewed 13 October 2018 via mobile

Each day at 10:30 a (pay for), 90 minute walking tour of the city starts from the visitor centre. Led by one of the highly experienced tour guide team the easy paced walking tour gives you an excellent introduction to the history of the city...More

Date of experience: October 2018
Thank Travlintone
Reviewed 27 September 2018

When I arrived in Chester and went to my hotel, I found I'd been scammed online, and lost my money. So I hurried to the Information Centre to find somewhere else to stay. A nice helpful man explained that they no longer assist with finding...More

Date of experience: September 2018
Thank Gin B
Reviewed 10 September 2018

Litterally a stones throw from the Cathedral, next to to the Town Hall, we popped in here and got a free map & some "what to do" guides. The map was quite handy as it saved having to keep whipping my mobile phone out to...More

Date of experience: September 2018
Thank jackinbox99
Reviewed 10 September 2018

Very well versed staff and plenty of information to hand. Nothing too much trouble and the facility is a key element of Chester

Date of experience: September 2018
Thank Boatyman
Reviewed 9 September 2018

A small little palce next to the Town Hall where you can book up tours, zoo trips, bus trips, grab some gifts and a few local maps. They guys in there seem to know their stuff and are helpful

Date of experience: September 2018
Thank MichelleMoore84
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