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The Grosvenor Spa

Eastgate | The Chester Grosvenor, Chester CH1 1LT, England
+44 1244 324024
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Review Highlights
Spa doesn’t meet the expectations of a hotel of this stature

Attended for a spa day with friends. On positive the staff and therapists were excellent. Spa... read more

Reviewed 14 May 2018
Woodychester1
,
Chester, United Kingdom
via mobile
perfect

from arrival at the front door to leaving the morning after was first class.room was good.largest... read more

Reviewed 2 April 2018
OnABudgetAnglesey
,
wales
Read all 32 reviews
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Overview
  • Excellent54%
  • Very good15%
  • Average25%
  • Poor3%
  • Terrible3%
Travellers talk about
LOCATION
Eastgate | The Chester Grosvenor, Chester CH1 1LT, England
CONTACT
Website
+44 1244 324024
Top Selling Tours & Activities in and around Chester
from US$ 21.60
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from US$ 10.10
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Reviews (32)
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"thermal suite"
in 5 reviews
"elemis products"
in 3 reviews
"relaxation room"
in 3 reviews
"afternoon tea"
in 6 reviews
"mother and daughter"
in 2 reviews
"lovely spa"
in 2 reviews
"therapist"
in 8 reviews
"facial"
in 6 reviews
"brasserie"
in 2 reviews
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1 - 10 of 32 reviews

Reviewed 14 May 2018 via mobile

Attended for a spa day with friends. On positive the staff and therapists were excellent. Spa itself was tired and needed refurbishment, especially the changing rooms that were tired and the showers needed a refurbishment with a chipped shower tray and a leaking shower hose....More

Thank Woodychester1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

from arrival at the front door to leaving the morning after was first class.room was good.largest bed i have seen.

Thank OnABudgetAnglesey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

Went for a mother and daughter spa day and had excellent service. Mandy, my therapist was very good at making me feel special. Our lunch was a very high standard and was served in the lounge upstairs, where the waiter was very attentive. I would...More

1  Thank 1pam2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 30 January 2018

Late spa afternoon booking for my friends birthday.We were expecting excellent things from the Grosvenor,having been to the restaurant & stayed at the hotel before. The staff are very professional & efficient.The spa is very small,changing rooms ridiculously so (I do understand they have to...More

2  Thank Bex401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017

Luxury traditional hotel very conveniently situated in the heart of Chester. Reception staff were very helpful but felt the brasserie staff were on automatic pilot. Room spacious and bed very comfortable. Continental breakfast very disappointing (no ham or cheese) porridge was Luke warm. Meal in...More

1  Thank happytraveller55791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

Just come home from a great afternoon at the Spa. Full body massage, facial, thermal suite, pedicure. Bonus glass of champagne. Fantastic from beginning to end. Thank you for a great afternoon x

Thank MoneypennyNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2017 via mobile

Luxury hotel with good room on the front overlooking the clock tower and Main Street. Very attentive staff in the Simon Radcliffe restaurant. Food good but expensive, breakfast (full at a supplement) was not high end and one breakfast had to be sent back to...More

1  Thank rags2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017 via mobile

Absolutely wonderful. We booked an offer with 2 treatments and afternoon tea. We chose a facial and back message...both amazing. The thermal suite is lovely and lots of products to try. Afternoon tea was delicious. We will definitely return.

Thank Nicola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2017

I do like a bit of pampering when I stay at the grosvenor, enjoyed a Faciel for sensitive skin I would have liked a bit more of a massage to fill in the moments when the treatment was taking effect.

Thank Yvonne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2017

My boyfriend had booked a spa day for me as a Christmas gift. We have a 6 mth old daughter and he works away a lot so he thought it would be good for me to have some relaxation time. I arrived at the spa...More

1  Thank janineball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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