We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Grosvenor Spa

Eastgate | The Chester Grosvenor, Chester CH1 1LT, England
+44 1244 324024
Review Highlights
Birthday Bash

Luxury hotel with good room on the front overlooking the clock tower and Main Street. Very... read more

Reviewed 20 April 2017
North Wales, United Kingdom
via mobile
Afternoon Treat

Absolutely wonderful. We booked an offer with 2 treatments and afternoon tea. We chose a facial and... read more

Reviewed 17 April 2017
Nicola L
Chester, United Kingdom
via mobile
Read all 26 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent56%
  • Very good19%
  • Average19%
  • Poor3%
  • Terrible3%
Travellers talk about
Eastgate | The Chester Grosvenor, Chester CH1 1LT, England
+44 1244 324024
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Reviews (26)
Traveller rating
Traveller type
Time of year

1 - 10 of 26 reviews

Reviewed 20 April 2017 via mobile

Luxury hotel with good room on the front overlooking the clock tower and Main Street. Very attentive staff in the Simon Radcliffe restaurant. Food good but expensive, breakfast (full at a supplement) was not high end and one breakfast had to be sent back to...More

Thank rags2017
Reviewed 17 April 2017 via mobile

Absolutely wonderful. We booked an offer with 2 treatments and afternoon tea. We chose a facial and back message...both amazing. The thermal suite is lovely and lots of products to try. Afternoon tea was delicious. We will definitely return.

Thank Nicola L
Reviewed 8 February 2017

I do like a bit of pampering when I stay at the grosvenor, enjoyed a Faciel for sensitive skin I would have liked a bit more of a massage to fill in the moments when the treatment was taking effect.

Thank Yvonne M
Reviewed 16 January 2017

My boyfriend had booked a spa day for me as a Christmas gift. We have a 6 mth old daughter and he works away a lot so he thought it would be good for me to have some relaxation time. I arrived at the spa...More

Thank janineball
Reviewed 15 November 2016

Used the birthday voucher my friends had generously bought for me and thoroughly enjoyed my two treatments yesterday...a divine facial and a wonderful reflexology. The therapists were super...friendly and professional....and gave me their undivided attention. The treatment room was small but beautifully decorated and the...More

Thank OZZYChester
Reviewed 6 November 2016

I spoilt my mum to an early Xmas present and went for the mother and daughter package. We were spoilt from start to finish. After changing we were shown the thermal suite and given Elemis products to use as well as gown and slippers. We...More

1  Thank Tess K
Reviewed 28 June 2016

Booked 3 rooms for one night for a business meeting and a birthday celebration. Check in was a little slow but the receptionist made up for it and showed us our room personally so that was a nice touch. The room was lovely and big...More

1  Thank lizzy41black
Reviewed 2 May 2016 via mobile

Visited with my husband for a special treat. My facial was lovely, the girl knew her products and how to use them. It was a great experience and I would visit again. My husband had a back massaged which he said was great.

1  Thank Emmumof4
Reviewed 9 April 2016

Having stayed at the hotel we decided to treat ourselves to a Spa and we were not disappointed from arrival until leaving. Friendly and helpfull staff with plenty of choice from a menu of treatments. Once booked in there was no rush and service was...More

Thank Steve F
Reviewed 6 March 2016

Booked a body massage at a cost of £65 for a full hour, my masseuse was Molly and after I had explained to her my aching areas she set to work. I was hoping she wouldn't find areas that hurt that I hadn't told her...More

1  Thank Yvonne M
Nearby Restaurants
Simon Radley at The Chester Grosvenor
486 reviews
.05 km away
1,493 reviews
.10 km away
Cheshire Sandwich Company
310 reviews
.11 km away
The Botanist
1,132 reviews
.10 km away
Nearby Attractions
Chester Cathedral
3,423 reviews
.16 km away
Walls of Chester
4,332 reviews
.00 km away
Chester Cathedral Falconry and Nature Gardens
286 reviews
.15 km away
Chester Rows
830 reviews
.17 km away
Questions & Answers
Get quick answers from The Grosvenor Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines