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Ofuro Spa

777, chemin St-Adolphe, Morin Heights, Quebec J0R 1H0, Canada
+1 450-226-2442
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Review Highlights
My parent’s 40 wedding anniversary

Last week-end my parents who were celebrating their 40th wedding anniversary asked me to join them... read more

Reviewed 12 May 2018
Veronique D
via mobile
Terrible customer service, incredibly overpriced

Went to this spa with my sister to spend some relaxing time together, should have read some of the... read more

Reviewed 10 March 2018
Jennifer G
Read all 164 reviews
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Ofuro ZEN Station invites you to live an invigorating experience to encounter the calming nature. Our thermotherapy circuit helps eliminate toxins, strengthen the immune system and favors relaxation. Under the sun, rain or snow, our oriental atmosphere carries you in an unrivaled relaxing environment. For the ultimate ZEN experience, enjoy one of our many massages and treatments and offer you a sejour in our suites with panoramic views. Ofuro is located in Morin-Heights in the beautiful Laurentian region . Just 45 minutes from Montreal and 10 minutes from Saint-Sauveur Valley.
  • Excellent32%
  • Very good26%
  • Average18%
  • Poor14%
  • Terrible10%
Travellers talk about
Closed Now
Hours
Hours Today: 11:00 AM - 8:00 PM
Suggested Duration: 2-3 hours
LOCATION
777, chemin St-Adolphe, Morin Heights, Quebec J0R 1H0, Canada
CONTACT
Website
+1 450-226-2442
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Reviews (164)
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All reviews
"continental breakfast"
in 5 reviews
"croissants"
in 4 reviews
"bottle of water"
in 3 reviews
"peace and quiet"
in 2 reviews
"take advantage"
in 2 reviews
"soups"
in 2 reviews
"cold pools"
in 2 reviews
"dry sauna"
in 2 reviews
"great location"
in 2 reviews
"coming back"
in 2 reviews
"couples massage"
in 2 reviews
"zen"
in 7 reviews
"grounds"
in 9 reviews
"baths"
in 16 reviews
"trees"
in 8 reviews
"winter"
in 9 reviews
"fireplace"
in 5 reviews
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1 - 10 of 75 reviews

Reviewed 12 May 2018 via mobile

Last week-end my parents who were celebrating their 40th wedding anniversary asked me to join them in their ofuro spa day. As I live in Ottawa I prefer to go to the Nordik spa but since my parents live near your area I agreed to...More

Thank Veronique D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

Went to this spa with my sister to spend some relaxing time together, should have read some of the terrible reviews before going there. The location is nice but they charge five star prices for a two star facility. It was snowing the day we...More

Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfuroSpa, Responsable des relations clients at Ofuro Spa, responded to this reviewResponded 27 March 2018

Hello, First of all, we really appreciate that you have taken your time to write your comments about your experience. The satisfaction of our customers is important to us. We make sure to find a way to continually improve our facilities and work every day...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2018

The staff is very rude and disorganized. I had a massage appointment @ 12 pm they gave wrong info and mixed up my bracelet so I showed up at the wrong place, had to go back to the reception, wasted 10 minutes and got massage...More

Thank maryO5431JY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfuroSpa, Responsable des relations clients at Ofuro Spa, responded to this reviewResponded 6 March 2018

Hello, We would like to thank you to writing your comment.Please note that we are sincerely sorry for this situation and any comments that could improve us are appreciated. We invite you to contact our customer service to talk about your experience with our supervisor....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 11 February 2018

We arrived yesterday for a thermal spa day. Firstly, if you have a mobility problem, ( I have weak knees), the incline to the hotel is a challenge. The site is beautiful, but on many levels with lots of stairs. The winter conditions made it...More

Thank kits0u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfuroSpa, Responsable des relations clients at Ofuro Spa, responded to this reviewResponded 14 February 2018

Hello, First of all, we really appreciate that you have taken your time to write your comments about your experience. The satisfaction of our customers is important to us. We make sure to find a way to continually improve our facilities and work every day...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Horible experience, rude staff, unreasonable silance policy, etc. They yreat peple like kids. I will never recomand this place to anyone. If you want to be disapointed and waste your time than you are at the write place,...More

Thank First L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caubry1, Responsable relations publiques at Ofuro Spa, responded to this reviewResponded 21 January 2018

First of all, we really appreciate that you have taken your time to write your comments about your experience. The satisfaction of our customers is important to us. We make sure to find a way to continually improve our facilities and work every day to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

I can believe they're still in business with a such a bad customer service! I think they don't care about people period!More

1  Thank michelboudreault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfuroSpa, Responsable des relations clients at Ofuro Spa, responded to this reviewResponded 8 December 2017

Hello, the satisfaction of our customers is verry important to us. We make sure to find a way to continually improve our facilities and work every day to provide a memorable experience to all our visitors since 2000. We invite you to communicate with the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Quebec, Canada
41
Reviewed 18 November 2017 via mobile

My wife and myself went here yesterday for a massage and spa day .The massage was alright but nothing to brag about .Communication with the staff is definitely an issue if you are English as even the receptionist is limited in English as I listened...More

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017

Went to Ofuro recently for the "Zen" experience. It IS definitely quiet. A little tacky with a need for sprucing up, and more inviting "scent" in the Bistro pavilion - there are rooms there for treatments along with a small food/drink bar but I admit...More

Thank Evo0216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OfuroSpa, Responsable des relations clients at Ofuro Spa, responded to this reviewResponded 27 August 2017

We really appreciate that you have taken your time to write your comments about your experience. The satisfaction of our customers is important to us. We make sure to find a way to continually improve our facilities and work every day to provide a memorable...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2017

Lovely staff - Crystal and Jeffery really made us feel welcome and well cared for. It was not busy so was absolutely perfect for rest, peace and quiet. Amazing day with snow on the ground but we were able to actually sunbathe. saunas could be...More

Thank MissBrittanica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2017

We visited Ofuro spa on a rainy day this week and we loved it! It was peaceful, beautiful and clean. The service and the baths were great! We took massage sessions and enjoyed them too. We will definitely come back!

Thank Madina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
jtfoodie99
24 January 2017|
AnswerShow all 2 answers
Response from Jessica W | Reviewed this property |
Amerispa is way better even polar bear club is better!
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