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Snowplanet

91 Small Road, Silverdale, Auckland 0992, New Zealand
+64 9-427 0044
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Review Highlights
The most expensive fun we've ever had

We bought a full day pass for $23 each on bookme, which we thought was very good value! However... read more

Reviewed 1 week ago
Knight93
,
Bromley
Random customer service

The facilities: The slope is actually a decent hill for an indoor slope. It was still well enough... read more

Reviewed 2 weeks ago
SarahLeC1969
,
Auckland Central, New Zealand
Read all 177 reviews
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Real Snow, Real Fun! Snowplanet is Auckland's ultimate leisure attraction, located only thirty minutes north of Auckland and open 365 days of the year. Enjoy a full day experience at Snowplanet with the entire family and have a go at skiing, snowboarding, snow tubing, tobogganing or even just have a play in the snow with the kids. You haven't even touched snow before? Book a lesson with one of our qualified 'Ski & Board School' instructors who will get you up and going in no time! Complement your on-snow activities with a delicious meal in our '7 Summits Restaurant' followed by a couple of drinks at 'Bar 7' while enjoying panoramic views of the action on the slope.Life's more fun on Snowplanet!
  • Excellent38%
  • Very good45%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“snow planet” (23 reviews)
“great fun” (15 reviews)
“rental gear” (4 reviews)
Closed Now
All hours
Hours Today: 09:00 - 00:00
Suggested Duration: 2-3 hours
LOCATION
91 Small Road, Silverdale, Auckland 0992, New Zealand
CONTACT
Website
+64 9-427 0044
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Reviews (177)
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1 - 10 of 165 reviews

Reviewed 1 week ago

We bought a full day pass for $23 each on bookme, which we thought was very good value! However, the rental costs are extremely pricey once you are here! $35 for boots and ski's/snowboard each. $6 for compulsory helmet each, we forgot our gloves and...More

Thank Knight93
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 5 days ago

Hi Knight93, Thanks for the feedback regards your visit. We are glad that overall you had a great time and look forward to seeing you again.

Reviewed 2 weeks ago

The facilities: The slope is actually a decent hill for an indoor slope. It was still well enough groomed when we went on a Sunday afternoon. Hire kit is basic, but fine for a couple of hours. It was a lot less crowded than I...More

Thank SarahLeC1969
Snowplanet N, Sales and marketing Executive at Snowplanet, responded to this reviewResponded 2 weeks ago

Hi SarahLeC1969, Thanks for your feedback, we really appreciate your insights in helping us further our business in the right direction. Overall we are glad you had a good time when you visited to test your legs out, but it's disappointing to hear certain areas...More

Reviewed 4 weeks ago via mobile

Visited just to try it out but enjoyed it Loved the food at the restaurant great portions size May need to add bigger sauce portions to meal got a small bowl with a large meal Liked the way I could cook on hot rock at...More

Thank kiwimartinnz
Snowplanet N, Marketing and Sales Executive at Snowplanet, responded to this reviewResponded 3 weeks ago

Hi kiwimartinnz, Thanks for your constructive feedback it is greatly appreciated. I will pass on your feedback to the respective departments for follow up and continuous improvement. We look forward to seeing you again next time.

Reviewed 8 August 2017

Had a family visit with 2 grandchildren who were in the snow for the first time. It was a Saturday but not too busy on the slope. The restaurant was very busy. Would be worth booking a table a couple of weeks in advance. The...More

1  Thank DavidGA986
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 13 August 2017

Hi DavidGA986, Thanks for your feedback regards your visit. We are glad to hear that the little ones had a great time out on the snow tubes and you enjoyed your meal in the restaurant even with amount of people visiting during the ski season....More

Reviewed 28 July 2017 via mobile

Spent the Evening with friends and family catching up while children had time on the snow. Less than great night. Jumps were crap grooming just abandoned! Children resorted to trialling skiing and left their snowboards on the racks to make it interesting. Restaurant is always...More

Thank Annette S
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 30 July 2017

Hi Annette, We appreciate the time you have taken to give feedback. All feedback received is taken seriously and passed onto department heads so we can continuously improve service, customer satisfaction and customer interaction. I do apologise on the food you received and how it...More

Reviewed 10 July 2017 via mobile

Great place for kids. They spent an hour of fun tubing. They loved it, so much so that they want to go back next week.

Thank Phil M
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 13 July 2017

Hi Phil M, Thanks for the review. Glad to hear the kids had a blast at Snowplanet in our winter wonderland :) Hopefully we might see you again next week.

Reviewed 14 June 2017

We had a great afternoon at snowplanet, not cheap but definitely a way of getting some snow action well away from the real sloped. At -4 degrees Celsius it felt pretty real to us. Staff were friendly and the slope was challenging enough for us...More

Thank Davemart30
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 19 June 2017

Hi Davemart30, Thanks for your feedback! Glad you had a great time when you visited. We look forward to seeing you again to advance your skiing skills some more.

Reviewed 21 May 2017 via mobile

Whether it's the wife practicing her skiing, or the eldest son having a snowboard lesson or me snow tubing with the little one there is enough to keep all occupied. Check in can take some time and the rental area can be a little zoo...More

Thank Michael H
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 21 May 2017

Hi Michael H, Thanks for the great honest feedback regarding your experience at Snowplanet. We are glad to hear you all had a good time doing something that suited everyone in your family. Look forward to seeing you again soon.

Reviewed 3 May 2017

Our twin granddaughters had their 5th birthday celebration. Had 8 children for a party. Food was nice and they had a wonderful time in the snow on the rubber tyres. We had a breakfast while they were on the slopes and we could see them...More

Thank 4252loulou
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 7 May 2017

Hi 4252oloulou, Happy Birthday to your granddaughters. We loved hearing that they had a great time. Thanks for the review and great rating.

Reviewed 25 April 2017

Visited this on a Monday evening, great value for money. Great atmosphere with people enjoying themselves on many levels. Time spent leaning and having fun at yourself. Restaurant good value for money. Meal arrived promptly, hot and very tasty. I will do this again. Staff...More

Thank msnnkr
Snowplanet N, Sales and Marketing Executive at Snowplanet, responded to this reviewResponded 25 April 2017

Hi msnnkr, Thanks for the great feedback we look forward to seeing you again.

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Ask a question
Questions & Answers
Michellesahara
18 January 2016|
AnswerShow all 2 answers
Response from BrendaMatamata_N_Z | Reviewed this property |
but you are able to hire everything from suitable clothing , ski's boots etc etc aty their hire shop.
0
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