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Steve Nash Fitness World

4199 Lougheed Hwy, Burnaby, British Columbia V5C 3Y6, Canada
+1 604-291-1133
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BAD BAD Service - Don't join tell

They have a bad service, I joined it and I would not do it again, they are aggressive in their... read more

Reviewed 3 weeks ago
Kaio Q
Steve Nash yet another bad review

I signed up for a year membership but had to cancel due to leaving the area and the membership was... read more

Reviewed 4 weeks ago
chrisgraham539
,
Surrey, Canada
via mobile
Read all 114 reviews
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Overview
  • Excellent2%
  • Very good3%
  • Average7%
  • Poor4%
  • Terrible84%
3 weeks ago
“BAD BAD Service - Don't join tell”
4 weeks ago
“Steve Nash yet another bad review”
LOCATION
4199 Lougheed Hwy, Burnaby, British Columbia V5C 3Y6, Canada
CONTACT
Website
+1 604-291-1133
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Reviews (114)
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1 - 10 of 114 reviews

Reviewed 3 weeks ago

They have a bad service, I joined it and I would not do it again, they are aggressive in their sales approach and have stupid ways to call you to offer things or to do to simple things such as change your expired credit card...More

1  Thank Kaio Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Member Rep at Steve Nash Fitness World, responded to this reviewResponded 2 weeks ago

Hi Kaio. We appreciate your feedback and apologize for any inconveniences. Our office would like the chance to connect with you to discuss your concerns further. Please provide us with your preferred method of contact to services@snclubs.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I signed up for a year membership but had to cancel due to leaving the area and the membership was going to expire about the same time as I would be returning. When I went in the person at the counter said no problem except...More

Thank chrisgraham539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Service Rep. at Steve Nash Fitness World, responded to this reviewResponded 3 weeks ago

Hi Jill. Our apologies for any misunderstanding regarding your membership and the freeze process. If you need to discuss this with us further please contact our office at services@snclubs.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

Just like most people said here, i got almost same experience at this club. i got a free month coupon because of marathon registration and i paid another month for running at the winter raining days. Actually i told them i am going to take...More

Thank yan2131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Member Experience Rep at Steve Nash Fitness World, responded to this reviewResponded 21 March 2018

Hi Yan. Thank you for providing us your feedback and our apologies for any frustrations. We would like the chance to connect with you and gather more information regarding this situation. Please let us know your preferred method of contact at services@snclubs.com and a member...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 20 February 2018

I wish a negative star was an option. 1. When I bought the gym membership I was clear that I would need to get ready for work at the gym and at what time. Well... I am lucky to get mirror space without a fist...More

1  Thank degrana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Member Service at Steve Nash Fitness World, responded to this reviewResponded 23 February 2018

Hi Natasha! We appreciate your feedback and have tried to reach you to discuss these concerns further but have been unable to connect with you. Please provide us with your preferred method of contact to services@snclubs.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

The worst experience I have ever had at a gym and when I tried to cancel my membership no one would return my calls or emails. I have now paid for a membership I have not used in 3 months. One of the trainers at...More

2  Thank Fawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

ive enrolled one month trial at west vancouver steve nash. i was charged total off $240 for ONE month. asked for refund but was was refused. because i had misplaced the cancellation form they kept charging me on my credit card. when i had enrolled...More

4  Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

The company is an absolutely sham. They are caniving and will do anything to get more money out of you. I have decided to head back to the uk and so wanted to cancel my membership which I assumed would be straight forward. I have...More

3  Thank tdot228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

Mid-August, I signed for a training session pack that I cancelled before the 10 days limit. The fitness manager told me that I will receive my refund by mail after 15 days. After 15 days, I didn't receive anything so I informed the fitness manager...More

5  Thank australiian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

What a terrible place. I ask for a tour but they don't tell me they change the men's and women's change rooms back and forth daily (gross) so I go in for my first workout and head to the change room I was shown and...More

1  Thank Alex A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, customer services representative at Steve Nash Fitness World, responded to this reviewResponded 2 October 2017

Hi Alex. We appreciate your taking the time to bring your concerns to our attention. A member of our team would like to discuss this with you further as we do not have a change in our bathroom days at our Brentwood location. Please email...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

When I signed up I was fed a load of false promises. I then cancelled my membership with one of the managers, a few months later a bill arrived in the post. They really don't care about you or how they treat you here, all...More

8  Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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