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Steve Nash Fitness World

4199 Lougheed Hwy, Burnaby, British Columbia V5C 3Y6, Canada
+1 604-291-1133
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Review Highlights
Terrible!!!Terrible fitness!!!Do NOT recommend at All!!

i went to Steve nash in Jan 2017 at Richmond BC location. i told the Chinese guy who was helping me... read more

Reviewed 5 days ago
Michelle W
Annual member ship fee after cancellation.

I cancelled my membership on june 11 2018. When i went in to fill out the cancellation from, i... read more

Reviewed 1 week ago
Giessel R
Read all 120 reviews
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Overview
  • Excellent3%
  • Very good3%
  • Average7%
  • Poor5%
  • Terrible82%
5 days ago
“Terrible!!!Terrible fitness!!!Do NOT recommend at All!!”
1 week ago
“Annual member ship fee after cancellation.”
LOCATION
4199 Lougheed Hwy, Burnaby, British Columbia V5C 3Y6, Canada
CONTACT
Website
+1 604-291-1133
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Reviews (120)
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1 - 10 of 120 reviews

Reviewed 5 days ago

i went to Steve nash in Jan 2017 at Richmond BC location. i told the Chinese guy who was helping me to open the membership that i want to make monthly to monthly payment membership because i might move in couple month. He said No...More

Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

I cancelled my membership on june 11 2018. When i went in to fill out the cancellation from, i was told that i was billed for the annual membership june of 2018. I said why do i have to pay for the whole year when...More

Thank Giessel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Hi this is vani I went to Steve Nash in January and feb.the second day when I went there this girl come up to me and asked if it is my first time and I said yes and she told me about personal training and...More

Thank Madhav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, member service rep. at Steve Nash Fitness World, responded to this reviewResponded 1 week ago

Hi Vani. We would like to speak to you regarding your situation. Please provide us with your preferred method of contact to services@snclubs.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile

I didnt know that im in a 2year contract, i got broke, no money, financialy unstable, i decided to stop working out, i didnt go to stevenash, i stop, but you guys charge me every month, now i ow you almost $300??? Even im not...More

Thank epalad100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, General Manager at Steve Nash Fitness World, responded to this reviewResponded 3 weeks ago

Good Morning. Steve Nash Fitness Clubs apologizes for any inconvenience this has caused. Please provide us with your best method of contact to services@snclubs.com with your full name so we may review your account and assist you. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

At first joining Steve Nash was easy and super friendly. Fast forward to over a year and a half ago when I spoke to live person at the Victoria location about cancelling my membership as I was moving up island (also pregnant) where there is...More

1  Thank ashleybR6581HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Manager at Steve Nash Fitness World, responded to this reviewResponded 3 weeks ago

Hi Ashley. We apologize for any frustrations regarding your cancellation experience. Our office can confirm that the membership is cancelled and if you are able to provide record of a cancellation being previously submitted we can definitely review a possible refund. Please feel free to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This review is the the UPTOWN-VICTORIA. BC location. THE GOOD The gym itself is pretty good with a good variety of equipment and exercise classes. Opening Hours are decent at 5:00 am weekdays since i like to have my workout before i start work. PARKING...More

3  Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2018

They have a bad service, I joined it and I would not do it again, they are aggressive in their sales approach and have stupid ways to call you to offer things or to do to simple things such as change your expired credit card...More

1  Thank Kaio Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Member Rep at Steve Nash Fitness World, responded to this reviewResponded 9 May 2018

Hi Kaio. We appreciate your feedback and apologize for any inconveniences. Our office would like the chance to connect with you to discuss your concerns further. Please provide us with your preferred method of contact to services@snclubs.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018 via mobile

I signed up for a year membership but had to cancel due to leaving the area and the membership was going to expire about the same time as I would be returning. When I went in the person at the counter said no problem except...More

Thank chrisgraham539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Service Rep. at Steve Nash Fitness World, responded to this reviewResponded 2 May 2018

Hi Jill. Our apologies for any misunderstanding regarding your membership and the freeze process. If you need to discuss this with us further please contact our office at services@snclubs.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

Just like most people said here, i got almost same experience at this club. i got a free month coupon because of marathon registration and i paid another month for running at the winter raining days. Actually i told them i am going to take...More

Thank yan2131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Member Experience Rep at Steve Nash Fitness World, responded to this reviewResponded 21 March 2018

Hi Yan. Thank you for providing us your feedback and our apologies for any frustrations. We would like the chance to connect with you and gather more information regarding this situation. Please let us know your preferred method of contact at services@snclubs.com and a member...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018

I wish a negative star was an option. 1. When I bought the gym membership I was clear that I would need to get ready for work at the gym and at what time. Well... I am lucky to get mirror space without a fist...More

1  Thank degrana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveNashFitness, Member Service at Steve Nash Fitness World, responded to this reviewResponded 23 February 2018

Hi Natasha! We appreciate your feedback and have tried to reach you to discuss these concerns further but have been unable to connect with you. Please provide us with your preferred method of contact to services@snclubs.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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