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Metropolis At Metrotown

4700 Kingsway, Burnaby, British Columbia V5H 4J2, Canada
+1 604-438-4715
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Review Highlights
Giant Mall, Good stores, Not so easy to get around

It's right on the Sky Train line, so it's easy to get to. They have pretty much any high-end... read more

Reviewed 2 April 2017
Travels-with-KK
,
Huanchaco, Peru
Beautiful mall with great stores

Metropolis at Metrotown is a beautiful mall with great stores. It's huge, though! My husband and I... read more

Reviewed 26 March 2017
LenaHull
,
Jacksonville, Florida
Read all 328 reviews
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Overview
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Ideally situated in the Greater Vancouver Regional District, Metropolis at Metrotown is the third largest shopping and entertainment complex in Canada. The centre boasts a large state-of-the-art food court and almost 400 quality brand name stores such as Ann Taylor, Apple, Aritzia, Banana Republic, Chapters, Forever21, H&M, Home Outfitters, Michael Kors, Microsoft, Old Navy, Sephora, Sport Chek, Target, Hudson's Bay, Toys R Us, Urban Behaviour, Victoria's Secret, Winners/Homesense and Zara. It is easily accessible by Vancouver's Skytrain and offers an abundance of free parking. Whether you are looking for the latest designer bag, to catch a movie or for a last-minute gift, Metropolis at Metrotown is the perfect destination to find everything.
  • Excellent45%
  • Very good39%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“food court” (57 reviews)
“big mall” (23 reviews)
“shopping mall” (11 reviews)
Open Now
All hours
Hours Today: 10:00 - 21:00
LOCATION
4700 Kingsway, Burnaby, British Columbia V5H 4J2, Canada
CONTACT
Website
+1 604-438-4715
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Reviews (328)
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31 - 40 of 255 reviews

Reviewed 2 April 2017

It's right on the Sky Train line, so it's easy to get to. They have pretty much any high-end store that you'd want. Food court is a little cozier than average & is a nice, well-lit space, if you just want to take a break....More

Thank Travels-with-KK
Reviewed 26 March 2017

Metropolis at Metrotown is a beautiful mall with great stores. It's huge, though! My husband and I couldn't even walk the whole thing because we were so tired. But the stores are great, it's very clean, and there are plenty of directories to help you...More

Thank LenaHull
Reviewed 23 March 2017

This Mall is one of the best, food court has lots of places to choose from, and enough stores to keep you busy for hours BUT the escalators are always being repaired. I shop there daily and spend more time walking around the Mall trying...More

Thank Claire D
Mary S, Manager at Metropolis At Metrotown, responded to this reviewResponded 18 April 2017

We can certainly sympathize with you. Lately the escalator and elevator situation has been one of our biggest concerns. We have hired an independent elevating consulting firm to work closely with our contractor and the provincial safety authority, which regulates the return to service of...More

Reviewed 14 March 2017

This mall was massive and filled with plenty of clothing/shoe stores, grocery stores, a food court and a few other stores. Lots of selection to choose from. Located across a walkway from the nearest public transit station. Found the mall a little confusing to walk...More

Thank trancebliksem
Mary S, Manager at Metropolis At Metrotown, responded to this reviewResponded 18 April 2017

Thanks for your review. The reason why the mall doesn't have a standard lay out it's because it used to be two different properties: Eaton Centre and Metrotown Centre. in 2005 both malls were combined to create one mega mall: Metropolis at Metrotown. Next time...More

Reviewed 6 March 2017 via mobile

A giant mall. You need awhile to explore the whole thing. Maps and signage is everywhere so easy to navigate. The Disney store was a fun bonus. Wish there was a maternity store.More

Thank Allyalexmch
Mary S, Manager at Metropolis At Metrotown, responded to this reviewResponded 18 April 2017

Hi Ally, thanks for your review. Sorry you couldn't find a maternity store. We're always working on our tenant mix to provide our shoppers with the best selection of stores. I will forward your feedback to our management team. We hope to see you again...More

Reviewed 4 March 2017 via mobile

Good for shopping but not too much choice for food other than food fair. For a mall that size should have better dining choice.

Thank Connie L
A TripAdvisor Member
5
Reviewed 16 February 2017 via mobile

Big mall to walk, many stores, nice and big and a lot of choice food court. Open late till 9 pm Monday to Saturday

Thank A TripAdvisor Member
Mary S, Manager at Metropolis At Metrotown, responded to this reviewResponded 18 April 2017

Thanks for visiting. We hope to see you again soon.

Reviewed 14 February 2017 via mobile

Excellent location, parking accessible, and food selection is great. Go online to purchase your tickets to avoid the rush & lineup. Many stores to shop at before or after seeing a movie.

Thank scwexmx
Mary S, Manager at Metropolis At Metrotown, responded to this reviewResponded 18 April 2017

Thanks for visiting. We hope to see you again soon.

Reviewed 14 February 2017 via mobile

It's always busy, no matter what day.our hairdresser now works there so that's why we go, I prefer the less busy malls.

Thank Fanceefree123
Mary S, Manager at Metropolis At Metrotown, responded to this reviewResponded 18 April 2017

Thanks for your review. May we recommend visiting early morning (10-11am) or late evening (7-8pm) for a less crowded experience.

Reviewed 14 February 2017 via mobile

I absolutely love this place! Is a huge mall with a lot of stores, my favorite was Chapters for sure, and the clothes stores, but you can find everything there, pets, supermarkets, cinema, food.. Just everything and it's perfect to go shopping or just window...More

Thank Valeria C
Mary S, Manager at Metropolis At Metrotown, responded to this reviewResponded 18 April 2017

Thanks for visiting Valeria. We hope to see you again soon.

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Nearby Attractions
Burnaby Village Museum
403 reviews
2.81 km away
Deer Lake Park
155 reviews
2.38 km away
Central Park
159 reviews
2.81 km away
Ask a question
Questions & Answers
Carmina S
27 October 2016|
AnswerShow all 5 answers
Response from LynnElsdon | Reviewed this property |
I don't know. You could try calling the Admin (Mgmt.) office. Good Luck. I'm not sure about ramps.
0
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