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Grotto Spa at Tigh-Na-Mara

Certificate of Excellence
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Address: 1155 Resort Dr | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
Phone Number:
+1 250-248-1838
Website
Description:

The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western...

The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5 deluxe whirlpool foot spas, a full service Hair Salon and the Treetop Tapas & Grill Restaurant. Dedicated to providing intimate experiences for individuals and couples, we also specialize in 'social spa-ing', catering to groups and corporate business. Our 3 private 'Suites for Two' were designed with couples in mind and feature hand crafted copper soaking tubs, plush treatment tables and fireplaces. Spa guests receive complimentary access to the Grotto Mineral Pool on the day of their treatments. Designed to emulate a natural stone grotto, this 2,500 square foot warm water pool is infused with natural minerals to detoxify and rejuvenate the body. After treatments, guests are invited to the Relaxation Lounge in their robes and sandals to enjoy fresh fruit and a selection of teas and coffee. For a unique dining experience, try Endless Tapas at the Treetop Tapas & Grill, overlooking the surrounding forest. With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.

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TripAdvisor Reviewer Highlights

Read all 162 reviews
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  • 89
    Excellent
  • 43
    Very good
  • 14
    Average
  • 8
    Poor
  • 7
    Terrible
Birthday with the girls

Great birthday retreat. It was hard to leave behind the tech devices for the day. The 1 hr massage with Alexis was the best part. It was nice to sit around all day in a bathrobe... read more

4 of 5 bubblesReviewed 1 week ago
Cheryl C
via mobile
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162 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Victoria, Canada
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I love going to the spa. I've been to many of them up and down the island...and have NEVER ever been to the Grotto until this past long weekend. Myself and 4 friends spent 2 nights w/an awesome package that included endless tapas and breakfast. It was the most incredible spa experience of my life. The massage I had was... More 

Helpful?
Thank LolaSpeaking
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear LolaSpeaking, Thank you so much for posting your comments after your visit last weekend. What an incredible way to start my day! I've already posted your comments in our staff area for all the team to see and celebrate. This really is such a flattering review and I am very proud of our wonderful team, who together created such... More 

Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

Great birthday retreat. It was hard to leave behind the tech devices for the day. The 1 hr massage with Alexis was the best part. It was nice to sit around all day in a bathrobe and not feel guilty. Tapas were expensive, tasty and bit exotic for me but there was certainly lots of it. I would go back... More 

Helpful?
Thank Cheryl C
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear Cherly C, Happy Birthday! Thank you for choosing to celebrate your special day with us at the Grotto Spa. I will pass along your praise to Alexa, she will be proud knowing you enjoyed your massage so much. We look forward to welcoming you back soon. Warmest regards, Paulina A - Spa Director More 

Victoria, Canada
Level Contributor
16 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 2 weeks ago

We enjoyed the dip and dine experience at the Grotto Spa at High-Na-Mara. The relaxation in the water before the meal was really nice. I would have stayed longer. The Tapa meal was amazing. the staff was courteous and efficient and the food was AMAZING.

Helpful?
Thank magicien2
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear magicien2, We are very pleased you enjoyed a relaxing visit to the Grotto Spa! I will be sure to pass your comments along to our wonderful restaurant team; they will be happy to know you enjoyed your endless tapas dining! Please join us again soon. Sincerely, Paulina A - Spa Director More 

Nanaimo, Canada
1 review
3 of 5 bubbles Reviewed 3 weeks ago

Lovely mineral pool and hot tub. Tapas was awesome with excellent quality, variety and service. David S is a great server! Emily at reception needs some training in customer service. She kept groups standing and waiting both upon our arrival and departure. No smile, very slow. When there were billing questions, she treated guests as though they were causing her... More 

Helpful?
Thank Elizabeth H
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear Elizabeth H, Thank you for providing feedback after your recent visit on Friday. I'm happy to hear you enjoyed the Mineral Pool & Whirlpool as well as your Endless Tapas experience. I will be sure to pass your praise to our server, David. Emily usually demonstrates exceptional warmth, speed and genuine customer service so I will personally follow up... More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The grotto spa and unlimited tapas with wine is a great couples or girlfriend experience. Been there many times. It's. Bit pricy but a very good experience. Book at least a facial or massage. Dip in the mineral pool and fade all your troubles away. Put in a robe and head upstairs for a relaxing wine and tapped until you're... More 

Helpful?
1 Thank Christina H
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you Christina for taking the time to share your Grotto Spa experience with others. 'Endless Tapas' dining is available exclusively at our spa restaurant Treetop Tapas & Grill, where guests dine in their robe and sandals. Or choose to sit in our Relaxation Lounge and enjoy complimentary coffee, tea and fruit or order a beverage and charcuterie platter. I... More 

Kamloops, Canada
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 December 2016

I went to Grotto Spa with my girlfriend in December. I am a guy who had never been to a spa before, and was a bit apprehensive in going because I recently had a breakout of eczema that was healing. Worries aside, the facilities are top notch, and my girlfriend and I loved the mineral pool and hot tub. We... More 

Helpful?
Thank Martin M
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Thank you Martin for your review! Many guests are apprehensive when visiting a spa for the first time as they may not know what to expect. I am happy to know you were put at ease right away by our caring team and that you truly enjoyed your Aromatherapy Massage. We hope to see you and your girlfriend back at... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 18 November 2016

When I hear the word spa I think of peaceful, tranquil, quiet...The Grotto Spa is not that (the pools anyway). When arriving the spa is very nice and peaceful, the facilities are very nice. As I was in the locker room I could hear the loud waterfall out in the pool area which is very soothing however within seconds I... More 

Helpful?
3 Thank Steven_lovestravel
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear Steven_lovestravel, I am very sorry to hear that your Mineral Pool experience was ruined due to noisy guests in this area. We outline our expectations for spa etiquette in our menu, on our website and also during the tour guests receive upon arrival to our spa. To maintain tranquility and encourage relaxation throughout the spa, we ask guests to... More 

Duncan, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 November 2016

Recently spent a day at the Grotto Spa with a group of five women from work. We booked the Indulgence package for a Sunday afternoon and we had a wonderful afternoon. The spa was very acomodating to book us all at the same time for nail services so we could be together, we had two for manicures and 3 pedicures.... More 

Helpful?
Thank 4jillie
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Hi 4jillie, Thanks for sharing details of your recent visit to the Grotto Spa with your group of 5 guests. We specialize in 'social spa' and cater to groups and corporate business. We are fortunate to have a large Nail Care Room where we can accommodate up to 5 pedicures and 2 manicures at the same time, allowing groups to... More 

vancouver island
Level Contributor
24 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 November 2016 via mobile

My mom needed a brain break so I found a little deal that at least saved me a few bucks... Ooooh my goodness..... It. Was. Incredible.. Started with the complementary dip in the mineral pool that looks like you're in a whole other place.. Don't even know where... Just... Find a picture of it lol. Then an hour massage in... More 

Helpful?
Thank davice
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear davice, Thanks for posting a review after your recent visit. Sounds like you and your mom enjoyed our Spa Escape Package. To make the most of your visit to the Grotto Spa its bet to experience all we have to offer! A float in the warm Mineral Pool and a soak in the Whirlpool are sure to ease tension... More 

Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 October 2016 via mobile

I think I just spent three hours in heaven! 😊. Put this on your bucket list people!! For my 50th birthday, my wonderful husband treated me to a couple of pamper treatments at the Grotto. A beautiful pedicure done by Whitney and a truly amazing, best ever hot stone massage by Jennifer! 😌. Spent some relaxing time in the amazing... More 

Helpful?
Thank Sarah K
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Wow Sarah! Thank you for your specific comments and recognition towards two of our spa team members. Whitney and Jennifer were excited to know they played a special part of creating a beautiful experience for you in celebration of your 50th birthday. Thank you for being our guest, and we hope to see you return very soon. Warmest regards, Paulina... More 

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