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Gem Spa

240 King St S | Unit 8, Waterloo, Ontario N2J 1R4, Canada
+1 226-240-9050
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Review Highlights
Pre-wedding Pampering

There is a reason Gem Spa is so highly rated. I brought my sister and fiance for pedicures before... read more

Reviewed 14 October 2017
Allie B
,
Kitchener, Ontario, Canada
via mobile
Best facial ever,

My kids gave me a gift certficate for mothers day and I used it for a rejuvenating facial. I was... read more

Reviewed 19 July 2016
daniel f
,
Red Bay, Canada
Read all 17 reviews
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Overview
  • Excellent95%
  • Very good5%
  • Average0%
  • Poor0%
  • Terrible0%
13 Oct 2017
“Pre-wedding Pampering”
18 Jul 2016
“Best facial ever,”
Closed Now
Hours
Hours Today: 10:00 AM - 6:00 PM
LOCATION
240 King St S | Unit 8, Waterloo, Ontario N2J 1R4, Canada
CONTACT
Website
+1 226-240-9050
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JPMiles / Payback Arrow
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JPMiles / Payback Arrow
Reviews (17)
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1 - 10 of 17 reviews

Reviewed 14 October 2017 via mobile

There is a reason Gem Spa is so highly rated. I brought my sister and fiance for pedicures before our wedding and had a fantastic and relaxing experience. I arranged a group package which included sparkling wine and snacks - exactly what we needed to...More

Thank Allie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gemspa, Owner at Gem Spa, responded to this reviewResponded 17 October 2017

Thank you so much for your kind words Allie! We are so happy to hear that you enjoyed your time and felt relaxed for your wedding prep. You definitely deserved some R&R to prepare for the big day ahead. We look forward to seeing you...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2016

My kids gave me a gift certficate for mothers day and I used it for a rejuvenating facial. I was treated like a queen! The rooms were beautifully decorated, soft and peaceful. The room was quiet with nice music and waterfall. I did not have...More

4  Thank daniel f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2016

If you are feeling like a spring treat, head to Gem for a facial! The facial I had with Lesley was unbelievably relaxing and rejuvenating. You cannot go wrong with any service at Gem Spa!

Thank indygal2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 February 2016

I have been a loyal client of Gem Spa for over 2 years now and visit at least once a month. The service and the staff are beyond amazing and the friendly, relaxed atmosphere is what makes them super successful and has clients returning over...More

1  Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2016

I have been a loyal and faithful client of Gem Spa since they opened, and have never been disappointed. Space is clean & warm, staff are friendly & professional, services are always superb and the price point is exceptional. Whether I've had a manicure, pedicure,...More

Thank Lindsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2016

I've been going to Gem Spa since it first opened a few years ago, and I'm never left disappointed. Every time I come, I'm greeted with a smile and friendly conversation. The ladies here all take the time to get to know their clients personally....More

Thank Erica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2015

I relocated to the KW region in January 2015 and tried out a few spas/salons and Gem Spa has been by far the best. I now strictly go to them for spa services. All of the ladies there are extremely skilled, professional and personable, all...More

Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2015

I'll be honest, I used to think a spa was a waste of money- but after my experiences at Gem Spa, you can't even put a price on the kind of experience they give you. I'm personally quite socially anxious and they were so friendly...More

3  Thank Mica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gemspa, Guest Relations Manager at Gem Spa, responded to this reviewResponded 25 September 2015

Thank you very much for your kind words. We are beyond thrilled that you enjoyed your time with us and felt welcomed and comfortable. Your relaxation is what truly matters to us here at Gem Spa. We look forward to seeing you again soon and...More

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Reviewed 2 September 2015

I love this spa. Got a pedicure yesterday and my feet are soft, supple, and in the best shape they've been in for a long time. I also get eyelash extensions, hellish nails, facials, and other services at this spa. They are priced rate and...More

Thank Grandma2x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gemspa, Guest Relations Manager at Gem Spa, responded to this reviewResponded 25 September 2015

Thank you very much for your review. We are so glad to hear that you have enjoyed your treatments here at Gem Spa. We will try our very best to continue impressing you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2015

I have had my nails done by many different professionals but when I found Whitney at the previous spa she worked at I knew I found a 'Gem' -I had no choice but to follow her when she opened her own spa. Since then I...More

Thank kimdee2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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