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“Trump hotel is great, unfortunately the spa is not”
Our unique "everything beauty under one roof" philosophy offers clients both express services and a full menu of luxurious signature treatments allowing you to customize your experience in one convenient beauty destination. We welcome you to...more
325 Bay St | Trump International Hotel & Tower Toronto, Toronto, Ontario M5H 4G3, Canada
The spa is very beautiful. I see that some reviews say it is run down, but it must have been renovated because it is very very nice. Staff gave great service (facial and massage). Everything is comfortable and professional in terms of the spa service....More
Trump Toronto hotel is fantastic, they take customer service and guest expectations to the next level. So you can imagine how disappointed I was when the spa fell short. Inexperienced people working there. They gave no direction on where to go, had no clue what...More
An associate and myself wanted to relax after a long day of meetings. But dear god - who chose the management there please?! The staff were friendly and accommodating, the massage I received was decent as well, however when we were relaxing in the lounge...More
We stayed at the Trump Hotel in celebration of our Wedding Anniversary and while there decided to take in a couples massage. The Spa was quite elegant and welcoming. The changerooms were nicely arranged and although we didn't use them, it was nice to see...More
Don't waste your money at this spa. My girlfriend and I attended this spa as a treat after the recent holiday season. Upon arrival no one was at the front desk. We waited for 10 minutes for one of the massage therapists to usher us...More
When your paying 200$ for a massage, you have high expectations. The locker rooms were messy and I had to search for a robe. The waiting room/lounge had dirty mugs and plates everywhere laying around. The masseuses were 20 minutes late to bring us into...More
Went with 4 girlfriends. Had 3 services each. Check in was poor. Waiting room (aka VIP room) lights were not working. No coffee or tea. Robes and changing area eventually offered. Lockers were 50/50 not working. Mid manicure alarms went off. Lunch came wrong and...More
As with the high end hotel spas there is somewhat of an expected premium on service so the $165.00 -60 minute massage was not surprising. What was surprising was the complete lack of peripheral services you expect when paying this premium. There was a lobby...More
I had a couples massage here several months ago and perhaps my expectations were too high but I was totally underwhelmed.
Upon entering the spa, I was greeted by staff memberwho didn't appear to want to be there, let alone help you check in and...More
Starting on a positive note, the massage was good. Attendant was very professional and new the job.
Facility was not up to par for a five star spa. Robes are old and small slippers were one size. Staff tries hard but it doesn't seem like...More
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe
Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.