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Review Highlights
It was ok

Booked their Salt Cave and the vitamin C scrub. The place was empty as it was a weekday so I had... read more

Reviewed 23 March 2018
Toronto, Canada
via mobile
Disappointed .....

Daphine the Manager is a pro....but the spa did not live up to expectations. Cleaning took place... read more

Reviewed 9 October 2017
Vancouver, B.C.
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Traveller Overview
  • Excellent30%
  • Very good21%
  • Average18%
  • Poor18%
  • Terrible13%
23 Mar 2018
“It was ok ”
19 Jan 2018
“Birthday brunch at the Windsor Arms Hotel”
18 Saint Thomas St, Toronto, Ontario M5S 3E7, Canada
+1 416-971-9666
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Reviews (38)
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1 - 10 of 38 reviews
Reviewed 23 March 2018 via mobile

Booked their Salt Cave and the vitamin C scrub. The place was empty as it was a weekday so I had the change room and the pool to myself. Some reviews said that the change room is small, and it is. There were only 2...More

Date of experience: March 2018
Thank Grace324
Reviewed 19 January 2018 via mobile

I treated my daughter to brunch and a spa treatment at the Windsor Arms Hotel recently in honour of her 30 thbirthday. We enjoyed the grande room in which the brunch was held as this allowed for intimate/private conversation. The wide selection of food at...More

Date of experience: January 2018
Thank Michelle S
Reviewed 6 January 2018

i visited the windsor arms spa recently to have a massage. i had been there a couple years ago and had an excellent massage, so i was really looking forward to it. unfortunately, this massage was extremely disappointing, and i basically just wanted it to...More

Date of experience: January 2018
Thank 407Jayne_123
Reviewed 9 October 2017

Daphine the Manager is a pro....but the spa did not live up to expectations. Cleaning took place before spa was to close that interrupted quiet facial. Kitchen did not deliver on time. Cleaning staff left wooden steps wet while clients in the spa and no...More

Date of experience: October 2017
Thank PixieVancouver_B_C_
Reviewed 7 October 2017 via mobile

I have travelled to many countries and loving a bit of relaxing spa treatments have had facials from London to Paris to Milan and more. This spa in Toronto could easily compete with international spas. The service was excellent. I don't like when the service...More

Date of experience: October 2017
Thank Danni R
Reviewed 10 June 2017 via mobile

28 suite hotel in a great location . Well decorated rooms . A high level of personal service . Very good fine dining at the living room restaurant with an extensive wine list where only people much richer than me can afford most of the...More

Date of experience: June 2017
Thank JRP-Bkk
Reviewed 27 April 2017

Susan is a magician! Her hands are magical! She got rid of every knot in my back (and there were a lot)! I have had many massages at very expensive spas all over the world and Susan is one of the best! The service my...More

Date of experience: April 2017
1  Thank charlottebtravel
Reviewed 21 April 2017

I am shocked at some of the reviews here. While I agree the furniture is a bit dated and there may not have been products in the bathroom, I didn't even really take notice of it when I was there because of the amazing customer...More

Date of experience: April 2017
Thank Canuck0869
Reviewed 29 March 2017

I visited the spa recently with a girlfriend and I have to say It was one of the best spa visits I've had in a long time (and I have been to my fair share of spas) . The customer service is superb as the...More

Date of experience: March 2017
Thank Abigal L
Reviewed 5 March 2017 via mobile

I booked a spa day (mid-week) celebrating my friends 50th Birthday. The online spa page had a special but after speaking with Julie, at spa reception, they hadn't updated the specials for February. ( It was already mid-Feb). The Feb special was even better so...More

Date of experience: February 2017
Thank maidahye
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At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
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