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Elmwood Spa

18 Elm St, Toronto, Ontario M5G 1G7, Canada
+1 416-977-6751
Website
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Review Highlights
Always A Wonderful Experience.

A great spa to go and enjoy a day either with girlfriends or your partner. Staff is wonderful and... read more

Reviewed 23 June 2016
princess1964Ontario
,
ontario
via mobile
Day at the spa

The Elmwood Spa is our "go to" place to pamper ourselves in celebration of our birthdays. The... read more

Reviewed 23 June 2016
Barb R
,
King City, Canada
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Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.
  • Excellent42%
  • Very good26%
  • Average13%
  • Poor11%
  • Terrible8%
Travellers talk about
“water therapies” (91 reviews)
“steam room” (68 reviews)
“swedish massage” (28 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 9:00 PM
LOCATION
18 Elm St, Toronto, Ontario M5G 1G7, Canada
Downtown
CONTACT
Website
+1 416-977-6751
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Reviews (588)
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All reviews
"water therapies"
in 91 reviews
"steam room"
in 68 reviews
"swedish massage"
in 28 reviews
"terrace restaurant"
in 23 reviews
"ladies change room"
in 16 reviews
"mani pedi"
in 27 reviews
"juice bar"
in 19 reviews
"body treatment"
in 6 reviews
"great massage"
in 11 reviews
"spa services"
in 6 reviews
"eaton centre"
in 6 reviews
"rmt"
in 44 reviews
"lester"
in 6 reviews
"mask"
in 10 reviews
"masseuse"
in 15 reviews
"itinerary"
in 15 reviews
"downtown"
in 27 reviews
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121 - 130 of 588 reviews

Reviewed 23 June 2016 via mobile

A great spa to go and enjoy a day either with girlfriends or your partner. Staff is wonderful and the services are lovely. We visit the Elmwood at least twice a year for a complete spa package, we find it well worth the experience....so relaxing.

Thank princess1964Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, General Manager at Elmwood Spa, responded to this reviewResponded 4 July 2016

Dear Valued Guest, We appreciate you taking the time to share your feedback. Thank you for choosing to take "time out" to relax and be pampered at Elmwood Spa. We look forward to welcoming you back again soon! Sincerely, Marie Picton, Executive Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016

The Elmwood Spa is our "go to" place to pamper ourselves in celebration of our birthdays. The staff are all very friendly and helpful, from the Reception area to those providing the various treatments. My friends and I had the water treatment, Swedish massage, facial,...More

Thank Barb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 10 July 2016

Dear Barb R, We are glad to hear that you and your friends enjoyed your day at the spa! It is a pleasure to serve our guests and we always love to hear about your experience. Thank you for sharing your feedback with us, and...More

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Reviewed 22 June 2016

The front desk phone service could use a crash course on costumer service and politeness. The receptionist was hurried and rude with short, curt answers. I would use the website but difficult to book treatments for two followed by lunch. I agree with another reviewer...More

Thank Trudles4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, General Manager at Elmwood Spa, responded to this reviewResponded 4 July 2016

Dear Valued Guest, We appreciate you taking the time to share you feedback, however are disappointed that it is under these circumstances. We take great pride in offering excellent customer service to each and every one of our guests, and are sorry to hear that...More

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Reviewed 18 June 2016

Today was my first time visit to The Elmwood Spa. I enjoyed a facial, leg wax and mani/pedi. The location of the spa is a 5-8 minute walk from the Toronto Eaton Center. It is practically next door to the Delta Chelsea Hotel. I was...More

Thank heidiram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2016 via mobile

I received the "Mom's care package" from my husband for my 1st Mothers Day. Was supposed to be a relaxing "me day" but the whole time I was thinking of how not so relaxed I feel. It was way too noisy in the water therapy...More

Thank Natalie1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 9 June 2016

Dear Natalie We are sorry to hear that the relaxing visit that you had planned was not enjoyable. I want to assure you that this experience is not typical of Elmwood Spa and that we strive to provide our guests with the highest level of...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2016

Everyone was so welcoming and friendly. The bartender at the juice bar made my gradmother's day. He kept her smiling and laughing all the time. The facial I had was wonderful. I will be back!

Thank linzkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 9 June 2016

Dear Linzkk, Thank you for your review and for spending your day with us. We are so happy to hear that you and your grandmother had a fantastic experience and hope to see you again very soon. Sincerely, Marie Picton, Executive Manager

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Reviewed 16 May 2016

My mom and I visited for a treat a few days before my wedding. It was the perfect day. We both enjoyed an 80 minute massage, which was wonderful. The best massage I have ever had! We enjoyed an amazing lunch on the terrace and...More

Thank LSmith2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 9 June 2016

Dear LSmith We are glad you had a great experience and we will be sure to pass your comments along to our management team. Congratulations on your wedding! Sincerely, Marie Picton, Executive Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2016

I have been to the spa more than once everytime i walk in its like i enetered a new relaxing posh society. Everyone is relaxed, calm and just enjoying the spa for what it is. I usuallly dont do reviews because I just dont lol....More

Thank Renee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 9 June 2016

Dear Renee, We are thrilled to hear that you enjoyed our amenities, services and staff. We very much appreciate you taking the time to share the details of your visit and will be sure to recognize Carolyn. We look forward to welcoming you and your...More

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Reviewed 5 May 2016 via mobile

I've been at this spa several times and each visit, the experience is getting worse. It could be because there are more people. Common areas are too crowded.More

Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 9 June 2016

Dear Judy We are sorry to hear that the relaxing visit you planned was not enjoyable. We do our best to ensure the quality of our spa and services contineously improve. We take all comments seriously therefore we invite you to contact us at spa@elmwoodspa.com...More

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Reviewed 4 May 2016

This spa was very pretty and the staff were very nice and helpful. I got lost a few times as there are so many doors and floors you have to go through. The water therapies were ok. I didn't really like the look and flow...More

Thank Martina Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 9 June 2016

Dear Martina, We are pleased you had a great day at the spa and we appreciate you taking the time to write your feedback. We will be sure to share the details with our managers. As for the services, we are extremely thrilled to hear...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
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Questions & Answers
alfie2011
11 November 2017|
AnswerShow all 3 answers
Response from RPF1966 | Reviewed this property |
The closest parking is the underground parking lot on Elm street just slightly west of the Elmwood Spa and just after the entrance to the Chelsea Hotel
0
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